Top 10 Learning and development Jobs in New London Ct

RETAIL LEADERSHIP DEVELOPMENT MANAGER
Charter Oak Federal Credit Union —Waterford, CT
- Continuous improvement
- Mentoring
- Senior level
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Human Resources Generalist
Essex Meadows —Essex, CT
- $27 - $30 an hour
- Full-time
- Hospitality
- Microsoft Excel
- Oracle
- AD&D insurance
- Paid holidays
Extended Learning Instructor
Norwich Public Schools —Norwich, CT
- $22.55 - $38.89 an hour
- Part-time
- Classroom
- Teaching Certification
- Mid-level
Hiring & Training Coordinator
Shoreline Happy Paws —Old Saybrook, CT
- $20 - $26 an hour
- Part-time
- Hybrid work
- Background check
- Clean driving record
- Mid-level
- Mileage reimbursement
- Paid holidays
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Grants Manager & Development Specialist
Habitat For Humanity of Eastern Connecticut —New London, CT
Certified Grant Administrator (CGA) or CDBG certification — if not yet certified, HFHECT will fully fund your training and certification, including all…
$62,500 - $72,500 a year
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3d
Firm Administrator
TCORS —New London, CT
Bachelor’s Degree in management or a related field is preferred with a minimum of 3 years of experience in a supervisory position, preferably in a law firm.
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Customer Service and Tech Support - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
This position is dedicated to delivering exceptional customer service and resolving technical issues through various support channels, including inbound phone…
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Enrollment Administrator - Customer Support for Learning and Development
Lifted, an Upwork Company™ —Columbus, OH
Call Management: Handle a high volume of inbound calls while meeting outbound call expectations, such as follow-ups and enrollment updates.
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RETAIL LEADERSHIP DEVELOPMENT MANAGER

Charter Oak Federal Credit Union -
Waterford, CT

Quick Apply

Job Details

Qualifications

Community partnership development
Customer communication
Staff supervision
Confidential information handling
Process audits
Managing teams in a customer support role
Managing retail teams
Team leadership
Coaching
Regulatory compliance
Compliance audits & assessments
Promoting bank products
Frontline customer support management
Leadership development
Team development
Compliance management
Professional development support
Operational risk mitigation
Continuous improvement
Mentoring
Project implementation
Operational excellence initiatives
Conducting staff training sessions as a store manager
Community relationship building
Business operations
Senior level
Retail management
Process management
Leadership
Call center management

Full Job Description

RETAIL LEADERSHIP DEVELOPMENT MANAGER

Charter Oak Federal Credit Union is seeking a motivated and experienced retail professional to join our team as a Retail Leadership Development Manager. This unique role is designed for a high-performing employee ready to grow into future leadership while supporting branch and contact center operations, coaching frontline teams, strengthening consistency across locations, and helping deliver an exceptional member experience. If you are a strong communicator, natural problem-solver, and collaborative leader who is passionate about developing others and making an impact across Retail, we encourage you to apply.

SUMMARY

The Retail Development Manager is a leadership development role designed to build a ready pipeline of future retail leaders while providing flexible operational coverage across branches and the contact center. This position supports day-to-day retail operations, reinforces consistent procedures and member experience standards, provides coaching and training to frontline employees, and contributes to retail initiatives, SEG development, membership growth, and operational excellence. The role is designed to accelerate growth for high-performing employees who demonstrate strong operational knowledge, leadership potential, sound judgment, and the ability to influence consistent execution across multiple locations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Provide interim branch leadership coverage as needed, including staff direction, daily operational oversight, member escalation support, and reinforcement of service and compliance standards.
Perform all levels of branch and contact center coverage during staffing gaps, ensuring member needs are met with accuracy, professionalism, and minimal disruption.

Mentor, coach, and train frontline employees by reinforcing procedures, service expectations, operational controls, and member experience standards.

Support branch managers and Retail leadership with team development, onboarding reinforcement, coaching conversations, and consistent execution of retail expectations.
Participate in process improvement initiatives, audits, procedure reviews, and compliance-related activities to strengthen operational consistency and risk management.
Support retail initiatives and project rollouts by providing field expertise, assisting with testing and implementation, gathering employee feedback, and helping drive adoption across branches and the contact center.
Participate in leadership development activities, including manager shadowing, leadership curriculum, goal-setting discussions, performance conversations, and business acumen development.
Support SEG development, employer partnerships, community engagement, commercial calling, referral generation, product penetration, and membership growth efforts.
Monitor and communicate operational trends, member feedback, service concerns, procedural gaps, and improvement opportunities to Retail leadership.
Demonstrate strong knowledge of credit union products, services, systems, policies, procedures, and regulatory requirements.
Maintain confidentiality, sound judgment, and professionalism when handling employee matters, member concerns, operational exceptions, and sensitive credit union information.

Equal Opportunity Employer. Veterans/Disabled.

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Refine Your Search

learning and development jobs in new london ct

RETAIL LEADERSHIP DEVELOPMENT MANAGER

Human Resources Generalist

Extended Learning Instructor

Hiring & Training Coordinator

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