Position Title: Big Game Hunt Butcher
Reports To: Big Game Hunt Manager
Supervises: N/A
Summary of Position
The Big Game Hunt Butcher is responsible for processing and preparing wild game animals brought in by hunters. This includes the skilled breakdown of large game animals such as elk, deer, bear, and other wild and domestic animals, into high-quality cuts of meat. The Big Game Hunt Butcher must ensure proper handling, storage, and processing of the meat, while adhering to safety, cleanliness, and health regulations. A successful candidate will have a strong knowledge of butchery techniques, an understanding of game anatomy, and attention to detail.
Key Responsibilities and Performance/Behaviors
- Can explain and demonstrate Hospitality Behaviors and Performance Standards.
- Understands where to get the information needed to complete tasks to standard.
- Can explain and demonstrate technical skills used to complete tasks to standard.
- Can explain or demonstrate the behavioral values or standards needed to complete tasks to standard.
- Understands how to take ownership of problems and solve them when solutions may not be available.
- Can explain how to request help from others when needed to complete task or goal.
- Has complete knowledge and can tell others of IMGR&C products and services.
- Provide guests with directions or other venue information. Act upon all comments/complaints in a prompt, professional and friendly manner.
- Performance meets expected end results and standards in Key Responsibilities and those listed on technical / operational SOP’s and task lists.
- Responds to obstacles; finds new ways to reach desired end results.
- In absence of guidance, acts and takes charge to respond to guest or internal customer needs.
- Responds to change by quickly applying talent and skills in a positive way to succeed.
- Supports achievement of Quality Goal; “Do it right the first time.”
- Acts to protect and preserve property of IMGR&C. All areas, equipment and furnishings are kept exceptionally neat, clean and in good repair.
- Makes suggestions to improve performance.
- Behavior meets IMGR&C standards (Mission, Values, Hospitality Behaviors, Customer Recovery Skills).
- Approaches all activities with enthusiasm and encourages enthusiasm from others.
- Chooses a positive approach in all situations.
- Respects individuality of others; continues to communicate in order to work together.
- Speaks positively about guests, other team members and our business in all situations on and off property.
- Treats other with respect in all situations.
- Serves others.
- Identifies and can communicate needs of guests and others.
- Takes quick action to serve others in a way that meets/exceeds their needs.
- Identifies ways to improve individual or team’s service to others.
- Provides service outside job responsibilities if needed to help resort succeed.
- Takes ownership of guest problem(s) until it is solved.
- Meets IMGR&C Appearance standards.
- Professionally supports IMGR&C reputation and image in all situations, on and off property.
- Meets IMG&C policy for attendance.
- Informs supervisor of future absence as far in advance as possible.
- Required to work all Marketing Special Events and Concerts.
- Provides information others need to succeed, in time for them to use it.
- Shares with next shift the information needed for them to succeed.
- Listens to others without interruption; acts on their feedback when possible.
- Asks questions to better understand expectations of others.
- Reports all guest complaints and compliments to Supervisor or Manager.
- Reports all situations to Supervisor or Manager where resort grounds or equipment do not meet IMGR&C standards.
- Puts Success of team ahead of personal success.
- Helps other team members succeed without being asked.
- Takes action to resolve conflict between individuals.
- Helps other departments achieve success.
- Reports ideas to increase team success and guest satisfaction to Supervisor or Manager.
- Does whatever is necessary to help department and resort success.
- Contributes ideas that support progress and success at shift, team and departmental meetings.
- Essential Duties and Responsibilities include the following and are subject to change at management’s discretion:
- Skillfully break down large game animals into primal and subprimal cuts.
- Trim, bone, and prepare cuts of meat according to customer specifications, ensuring maximum yield and quality.
- Prepare specialty cuts, sausages, and ground meat as requested by customers.
- Properly package and label meat for storage and customer pick-up.
- Ensure proper chilling, hanging, and storage of game animals prior to butchering.
- Adhere to health and safety regulations for handling and storing raw meat, maintaining correct temperatures and sanitary conditions.
- Monitor and ensure that all equipment used is sanitized and in good working order.
- Inspect game carcasses for quality and freshness before processing.
- Ensure that any spoilage or issues with the meat are identified and communicated to management.
- Maintain a high standard of cleanliness and professionalism in all areas of the butchery.
- Communicate with hunters and customers to understand their preferences and provide expert advice on meat cuts, cooking methods, and preparation.
- Ensure customer satisfaction by meeting specific requests for custom cuts, sausages, and specialty preparations.
- Assist with packaging and delivering the finished product to customers in a timely manner.
- Safely operate butchery tools and equipment such as knives, saws, grinders, and vacuum sealers.
- Maintain a clean and organized workspace, adhering to all safety protocols to prevent injury.
- Regularly inspect and clean butchery equipment, reporting any maintenance needs to management.
- Assist with tracking and managing inventory of game animals, cuts of meat, and supplies such as packaging materials.
- Help ensure accurate records of processed animals and customer orders.
- Supervisory Responsibilities
There are no supervisory responsibilities for this position.
- Education and/or Experience Requirements
Meets IMGR&C Values that are reflected in the letters A-P-A-C-H-E, Accountability, Productivity, Acceptance, Communication, Hospitality, and Enthusiasm. Approaches all activities with enthusiasm and encourages enthusiasm from others. Chooses a positive approach in all situations. Treats others with respect in all situations. Works in collaboration with other Team Members to achieve event goals, exemplifies teamwork.
- High school diploma or equivalent preferred. Formal butchery training or certification is a plus.
- 2-4 years of experience in butchering, particularly with large game animals, or equivalent experience in a professional butchery or processing facility.
- Strong knowledge of game anatomy and butchery techniques specific to wild game animals.
- Proficiency in using butchery equipment, such as knives, saws, grinders, and slicers.
- Familiarity with health, safety, and food handling regulations, especially in processing wild game meat.
- Excellent attention to detail and manual dexterity.
- Strong customer service skills and the ability to communicate clearly with hunters and customers.
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential duties of this position.
While performing the duties of this position, the team member is frequently required to stand, walk, use hands, to finger, handle or feel, reach with hands and arms, stoop, kneel, crouch, or crawl, talk or hear. Must be able to use hand held communications devices. The team member must occasionally lift and/or move up to 65 pounds. The team member must be able to stand for several hours.
The work environment characteristics described here are representative of those a team member encounters while performing the essential functions of this position.
The noise level in the work environment is loud. The team member will be exposed to a second-hand smoke-filled environment. The team member may be exposed to biohazardous fluids such as blood and other body fluids. The team member may be exposed to hostile environments with guest. May be subject to high stress environments.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
