Top 359 Customer advocate Jobs in New Mexico

Family Service Coordinator/Developmental Specialist
Aprendamos Intervention Team —Truth or Consequences, NM
- $50,000 a year
- Full-time
- Background check
- Spanish
- HIPAA
- Mileage reimbursement
- Disability insurance
Quick Apply
1d
Case Manager - ABQ
INTREPID STAFFING SERVICES LLC —Albuquerque, NM
- Full-time
- Customer service
- Mid-level
- Driver's License
Call Center Representative – Medicaid Member Support
Conduent State Healthcare, LLC —New Mexico
- $16 an hour
- 8 hour shift
- Remote
- 18 years or older
- Computer literacy
- Medical office experience
- Paid training
- Paid holidays
Bilingual English / Dine Customer Service Advocate
UnitedHealthcare —Albuquerque, NM
- $18 - $32 an hour
- 8 hour shift
- Remote
- 18 years or older
- Sales
- Computer literacy
- Paid training
7d
HCBS Relations Advocate - New Mexico
UnitedHealthcare —Albuquerque, NM
- $60,200 - $107,400 a year
- Full-time
- Microsoft Excel
- Pass drug screening
- Mid-level
Client Advocate
Albuquerque Health Care for the Homeless —Albuquerque, NM
- $18.75 - $20.19 an hour
- Full-time
- Spanish
- English
- High school diploma or GED
- AD&D insurance
- Paid holidays
Quick Apply
Intake and Administrative Coordinator (NMDOJ/OCA #10118971)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Mid-level
- Office
- Driver's License
Customer Service Agent
CloudOne LLC —New Mexico
- $15 - $19 an hour
- Weekends as needed
- Ability to lift 50 pounds
- US work authorization
- Typing
- Health insurance
- Dental insurance
Quick Apply
4d
Medicaid Eligibility Advocate
Los Alamos Medical Center —Los Alamos, NM
- Full-time
- Reliable transportation
- Entry level
- Employee stock purchase plan
- Disability insurance
Quick Apply
7d
Patient Advocate
Whole Woman's Health —Albuquerque, NM
- $17 - $18 an hour
- Spanish
- Vital signs
- Surgery
- 401(k)
- 401(k) matching
Patient Advocate - Patient Relations
Christus Health —Santa Fe, NM
- Full-time
- Bilingual
- 5 years
- Inpatient
Bilingual Technical Customer Support, Ring, Ring
Amazon.com Services LLC —New Mexico
- $17.00 - $27.21 an hour
- Weekends as needed
- Spanish
- English
- Mid-level
- Employee assistance program
- 401(k) matching
Community Connector (Located in Albuquerque, NM)
Molina Healthcare —Rio Rancho, NM
- $16.40 - $31.97 an hour
- Full-time
- Bilingual
- Nursing home
- Research
- Health insurance
Technical CS Associate, Blink
Amazon.com Services LLC —New Mexico
- $19 - $27 an hour
- Weekends as needed
- Mid-level
- 2 years
- Communication skills
- Employee assistance program
- 401(k) matching
Student Support Specialist
NEW MEXICO HIGHLANDS UNIVERSITY —Rio Rancho, NM
- $63,077.57 a year
- Overtime
- Microsoft Excel
- Writing skills
- Basic math
21h
Patient Coordinator
Giving Home Health Care —Albuquerque, NM
- $24 - $28 an hour
- Full-time
- Background check
- Microsoft Outlook
- Customer service
- Mileage reimbursement
- Paid holidays
Quick Apply
Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)
Conduent State Healthcare, LLC —New Mexico
- $17.50 an hour
- 8 hour shift
- Remote
- 18 years or older
- Spanish
- Computer literacy
- Paid training
- Paid holidays
1d
Healthcare Surveyor - Home and Community-Based Services Waiver Programs (HCA/DHI #46675+)
State of New Mexico —Albuquerque, NM
- $27.37 - $41.06 an hour
- Full-time
- Experience working with individuals with developmental disabilities
- Nursing
- Mid-level
- Health insurance
11d
Service Concierge
Power Ford —Albuquerque, NM
- $30,000 - $80,000 a year
- Full-time
- Dealership
- Mid-level
- High school diploma or GED
- Opportunities for advancement
Quick Apply
DEPARTMENT SERVICE OFFICER
VFW DEPARTMENT OF NEW MEXICO —Albuquerque, NM
- $26,000 - $32,000 a year
- Full-time
- Mid-level
- Office
- In-person
- Paid time off
Quick Apply
13d

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customer advocate jobs near new mexico

Family Service Coordinator/Developmental Specialist

Aprendamos Intervention Team -
Truth or Consequences, NM

Quick Apply

Job Details

Full-time
$50,000 a year
1 day ago

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Paid time off
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching
Professional development assistance
Flexible schedule
Life insurance
Referral program

Qualifications

Spanish
Teamwork
Passenger vehicle
Interpersonal skills
Bachelor's degree
Attention to detail
Social Work

Full Job Description

Location: Truth or Consequences, NM
Schedule: Full-Time | In Person with some remote documentation
Compensation: Competitive Pay + Mileage Reimbursement + Sign-On Bonus

Why Join the Aprendamos Family?

Families First Culture: Join a multidisciplinary organization dedicated to helping children and families reach their highest potential through compassionate, family-centered services.
Community-Based Impact: Work directly with families in their homes and natural environments throughout Doña Ana County while coordinating the services and resources they need.
Collaborative Team: Partner with Family Therapists, Speech-Language Pathologists, Occupational Therapists, Physical Therapists, developmental specialists, and other Early Intervention professionals.
Comprehensive Benefits: Enjoy a 401(k) with 4% employer match, health, dental and vision insurance, employer-paid basic life insurance, disability coverage, paid time off, mileage reimbursement, and a SIGN-ON BONUS.

Your Role: Making a Meaningful Difference

As a Family Services Coordinator / Developmental Specialist (FSC/DS) with Aprendamos Early Intervention, you will serve as both a service coordinator and developmental provider for children participating in New Mexico's Family Infant Toddler (FIT) Program.

You will partner closely with families and a multidisciplinary team to coordinate Early Intervention services, provide developmental instruction, monitor progress toward Individualized Family Service Plan (IFSP) outcomes, and connect families with resources that support the needs of the child and family.

This role is ideal for someone who enjoys building relationships with families, coordinating services, working independently in the community, and making a meaningful difference during a critical stage of a child's development.

Key Responsibilities:

Provide Family Service Coordination and Developmental Specialist services in accordance with NM FIT Program requirements.
Coordinate services identified within each child's Individualized Family Service Plan (IFSP).
Provide individualized developmental services to eligible children in their natural environments, including homes and community-based settings.
Conduct regular face-to-face visits with families to discuss progress, address concerns, and provide family-centered strategies.
Help families develop, implement, and review their child's IFSP and ensure identified services are coordinated and delivered appropriately.
Coordinate and monitor services provided by therapists, subcontractors, medical providers, and other community partners.
Initiate, attend, and facilitate Transdisciplinary Team Consultation Meetings (TTCMs) with members of the child's Early Intervention team.
Initiate and coordinate required six-month reviews and annual IFSP meetings with families and team members.
Conduct or participate in screenings, assessments, and comprehensive multidisciplinary evaluations as appropriate to training and qualifications.
Facilitate initial and exit ratings for Early Childhood Outcomes.
Monitor children's developmental progress and provide families with strategies to support developmental milestones within everyday routines.
Assist families in identifying and accessing community resources, including housing, food, behavioral health, medical, and other family-support services.
Coordinate with medical and healthcare providers as needed to support comprehensive care.
Educate families about advocacy resources and empower them to build their own service coordination and advocacy skills.
Facilitate transition planning for children and families as they prepare to exit Early Intervention services.
Maintain accurate, timely, and compliant documentation in accordance with NM FIT Program and Aprendamos requirements.
Complete and submit required Daily Notes, Delivered Service Logs, FSC Logs, billing documentation, and other program records within established deadlines.
Maintain all required NM FIT certifications and training requirements necessary to provide and bill for FSC and DS II services.
Meet established position benchmarks and program expectations.
Maintain confidentiality and comply with HIPAA, organizational policies, and applicable Early Intervention requirements.
Perform other duties as assigned.

What We Are Looking For

Education: Bachelor’s degree or higher in Social Work, Early Childhood Education/Development, Family Studies, or a related field.
Family-Centered Mindset: A genuine desire to advocate for children and families and help them successfully navigate services.
Organization: Strong attention to detail with the ability to manage documentation, deadlines, meetings, and multiple family needs.
Communication: Excellent interpersonal and customer-service skills with the ability to communicate information clearly to a variety of audiences.
Collaboration: Dependable team player who works effectively with families, providers, and multidisciplinary professionals.
Adaptability: Comfortable working in a changing environment and adjusting priorities as family and program needs evolve.

Work Environment & Physical Requirements

This is a community-based position requiring regular travel to provide services in children's natural environments, which may include family homes, childcare centers, and other community locations.

The position requires the ability to:

Travel throughout the assigned service area and safely operate a motor vehicle.
Work in a variety of home, childcare, community, and office environments.
Lift and carry materials or equipment weighing up to 40 pounds.
Stand, walk, sit, bend, stoop, crouch, kneel, and reach as necessary when working with young children.
Navigate stairs, ramps, uneven surfaces, and other conditions that may be encountered during community and home-based visits.
Engage safely and appropriately with infants, toddlers, and families throughout service visits.

Equal Opportunity Employer

Aprendamos Family of Services is an Equal Opportunity Employer committed to fostering an inclusive and supportive workplace. We encourage qualified applicants of all backgrounds to apply.

Ready to make a meaningful difference? Join the Aprendamos Early Intervention team and help children and families build strong foundations for the future.

Job Type: Full-time

Pay: $50,000.00 per year

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Flexible schedule
Health insurance
Life insurance
Paid time off
Professional development assistance
Referral program
Vision insurance

Education:

Bachelor's (Required)

Language:

Spanish (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer advocate jobs in new mexico

Family Service Coordinator/Developmental Specialist

Case Manager - ABQ

Call Center Representative – Medicaid Member Support

Bilingual English / Dine Customer Service Advocate

HCBS Relations Advocate - New Mexico

Client Advocate

Intake and Administrative Coordinator (NMDOJ/OCA #10118971)

Customer Service Agent

Medicaid Eligibility Advocate

Patient Advocate

Patient Advocate - Patient Relations

Bilingual Technical Customer Support, Ring, Ring

Community Connector (Located in Albuquerque, NM)

Technical CS Associate, Blink

Student Support Specialist

Patient Coordinator

Call Center Representative – Medicaid Member Support (Bilingual English/Spanish)

Healthcare Surveyor - Home and Community-Based Services Waiver Programs (HCA/DHI #46675+)

Service Concierge

DEPARTMENT SERVICE OFFICER

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