WHO WE ARE
International Scripture Ministries, Inc. (ISM) is a global ministry that leads and pioneers the use of technology to serve the worldwide church in fulfilling the Great Commission. We believe the Bible is the inspired Word of God and that every person should have a direct path to know Christ and His teachings.
Headquartered in Dallas, Texas, we are a high-performing team with an agile and diverse staffing model. Operating daily in Google Workspace, we utilize relevant program management and communication tools, such as monday.com, Slack, and others.
Together, we bring new technologies to life quickly and thrive in a Christ-centered, family-oriented culture. We emphasize a “spirit of excellence” in all we do.
WHAT WE DO
ISM is passionate about the Bible, its transformative power, and its role in fulfilling the Great Commission. With a proven track record of harnessing cutting-edge technologies and building dynamic partnerships to accelerate the Great Commission, our founder and president successfully led both for-profit and nonprofit organizations. Formerly a dot-com executive, the president of a telecommunications company, and the director of a publicly traded NASDAQ company, he is uniquely qualified to lead ISM’s global mission.
Soundly built on the foundation of God’s infallible Word and unprecedented technological advancements, ISM develops systems to deliver unhindered access to Bible content in a comprehensive “preach” and “teach” format so every person can know Christ in their language. ISM is pursuing unhindered access to the Bible and its life-transforming truth so every person can know Christ. Its ministry model now spans RadioBase, hybrid FM/HD broadcasting, digital Bible apps, web-based Scripture access, multilingual publishing, partner-supported outreach, and emerging technology-enabled delivery.
The organization is operating at a meaningful scale and complexity, including multi-million-dollar annual revenue, expanding radio footprint, significant digital distribution, growing publishing output, and a blended workforce of employees plus strategic partners. Its data landscape reflects that global mission: Bible and teaching content across hundreds of languages and digital endpoints; anonymous and known users; customers, supporters, and donors; campaigns and communications; publishing, commerce, and fulfillment; radio and streaming; and a growing international partner network.
WHO WE LOOK FOR:
- Great Communicators: You are comfortable sharing written and verbal ideas openly with a team and can appropriately adapt them to varying audiences.
- Adaptable to New Technology: You learn unfamiliar platforms quickly and evaluate technology based on its usefulness, reliability, and fit for the mission.
- Collaborative Problem Solvers: You love to analyze problems and identify ideas for great solutions alongside a skilled team.
- Courageous Listeners: You find joy in approaching situations with empathy and understanding, providing support.
- Good Teachers: You can break down complex concepts and guide others to follow you through simple procedures.
- Optimistic Adapters: You are a “glass-half-full” kind of person who exemplifies optimism, humility, innovation, and excellence in all you do!
- Thoughtful Data Stewards: You treat user, customer, supporter, donor, and partner data as entrusted information. You value clear definitions, reproducible work, appropriate access, and privacy-conscious design.
- Pragmatic Builders: You balance speed, quality, maintainability, cost, and ministry value. You favor durable, well-documented solutions over fragile one-off workarounds.
POSITION AVAILABLE
BUSINESS INTELLIGENCE & DATA ANALYTICS SPECIALIST
International Scripture Ministries is seeking a mission-driven Business Intelligence & Data Analytics Specialist to help transform data into meaningful insights that strengthen ministry effectiveness and support executive decision-making.
The Business Intelligence & Data Analytics Specialist is responsible for developing and maintaining ISM's business intelligence environment by ensuring accurate, reliable data, building scalable reporting solutions, and delivering actionable insights that support organizational growth and strategic decision-making.
This hands-on role combines business intelligence, analytics, data stewardship, and automation to improve reporting, strengthen operational efficiency, and help leadership make informed, data-driven decisions.
At ISM, data connects the full ministry journey: how people discover Scripture and teaching content; engage through apps, websites, radio, streaming, print, events, and partner channels; become known users, customers, supporters, or donors; receive or purchase Bible resources; deepen their engagement; and help advance the mission. This role will help create a trusted view across content, audience, campaign, donor, financial, partner, and distribution data so ISM can steward resources wisely and expand access to Scripture worldwide.
ISM values both analytical rigor and humility. This position will help define meaningful indicators of reach, response, engagement, and stewardship without overstating what data can prove about spiritual outcomes.
This is a builder-and-steward opportunity at the intersection of analytics, data platforms, marketing technology, and ministry operations. ISM's evolving environment includes Google BigQuery, Segment, Braze, GA4/Firebase, GTM and server-side GTM, Power BI, Looker Studio, Grafana, Stripe, APIs, content and publishing systems, donor and CRM systems, and data from digital media, distribution, and other external sources. Platforms may evolve; strong data fundamentals, sound judgment, and the ability to learn systems quickly matter more than prior experience with every named tool.
Within an agreed data roadmap, this role owns the delivery and stewardship of prioritized analytics products—including curated datasets, shared metric definitions, dashboards, analyses, documentation, and quality controls. The Specialist serves and equips the teams responsible for ISM's ministry initiatives, apps and platforms, radio, communications and publishing, donor development, finance, and operations. The role partners with those teams, along with platform owners, developers, source-system owners, vendors, contractors, and other external partners, to translate their goals into reliable measurement and decision support.
Work Expectations and Exempt Status
This position is classified as full-time, salaried, exempt under applicable federal and state wage and hour laws. As an exempt role, performance is evaluated based on outcomes, stewardship of responsibilities, and the successful execution of objectives, rather than hours worked.
While this role generally aligns with ISM’s standard business hours, it may require occasional evening work or additional time to meet deadlines, particularly during campaign launches, ministry initiatives, or time-sensitive communications. These expectations are inherent in a professional exempt position.
ISM values healthy rhythms and sustainability. Occasional extended hours are balanced with reasonable flexibility in scheduling to support long-term effectiveness and well-being.
This role requires the regular exercise of independent judgment, prioritization, discretion, and decision-making authority, particularly in managing workflows, systems, and execution strategies aligned with ministry goals.
WHAT SUCCESS LOOKS LIKE
- Leaders use timely, trusted dashboards and decision tools supported by shared KPI definitions and clear source-to-report lineage.
- Priority content, user, customer, donor, campaign, financial, and Bible-distribution data is consistently modeled, documented, monitored, and reconciled in BigQuery.
- ISM can measure priority journeys more consistently across content discovery, Scripture engagement, communications, purchasing or giving, and ongoing ministry relationships—while clearly communicating what the data can and cannot prove.
- Campaign and channel decisions are supported by a practical, transparent omnichannel attribution framework rather than conflicting platform reports or vanity metrics.
- Important data issues are detected early through automated validation and monitoring, then resolved at the source whenever possible.
- Ministry teams spend less time assembling or reconciling reports and more time using insight to decide which languages, content, audiences, and channels to serve and scale.
RESPONSIBILITIES
- Develop, maintain, and optimize executive dashboards, KPI reporting, curated analytical datasets, semantic models, and business intelligence solutions.
- Help establish BigQuery as ISM's governed analytical hub by building, monitoring, and documenting models and workflows that connect audience, content, campaign, donor, financial, partner, commerce, and distribution data through SQL, APIs, and approved BI and automation tools.
- Ensure data accuracy through stewardship, validation, reconciliation, deduplication, backfills, freshness and schema monitoring, and automated quality checks; work with source-system owners to resolve root causes rather than repeatedly correcting symptoms.
- Develop shared definitions and entity models for content, language, country, endpoint, campaign, anonymous and known users, customers, supporters, donors, partners, products, and transactions, while preserving the boundaries and lineage of operational and analytical systems of record.
- Establish and govern measurement standards, including event taxonomies, naming conventions, campaign IDs, UTMs, content and endpoint IDs, conversion definitions, attribution windows, and source-system documentation.
- Analyze first-party and omnichannel data across the journey from campaign or referral through visit or install, Scripture interaction, repeat engagement, sign-up, purchase, partnership, or donation. Develop practical attribution and, where feasible, incrementality approaches across paid, owned, partner, digital, broadcast, print, event, QR/NFC, and other offline touchpoints, documenting assumptions and limitations.
- Reconcile platform-reported reach and engagement with ISM's source-of-truth outcomes, helping leaders distinguish activity from meaningful results such as retained engagement, completed Bible purchases or distribution, donor acquisition and retention, and cost per outcome.
- Support reliable audience activation and lifecycle measurement in Braze or comparable customer-engagement tools by validating profiles, events, attributes, consent and contactability states, segments, suppressions, and conversion data flowing into and out of the analytics environment.
- Serve as an analytics partner to the teams driving each area of ISM's mission by translating their goals and operational questions into data requirements, shared measures, dashboards, analysis, and actionable recommendations.
- Coordinate with platform owners, developers, source-system owners, vendors, contractors, and distribution partners to verify access and implementations, test source-to-destination flows, and maintain clear ownership and accountability.
- Build reporting across ministry reach, content discovery and consumption, engagement and retention cohorts, anonymous-to-known conversion, geographic and language reach, campaign effectiveness, customer activity, donor acquisition and lifetime value, partner enablement, and responsible cost and resource stewardship.
- Perform root cause analysis, challenge misleading or incomplete metrics, and translate complex findings into clear recommendations, opportunities, risks, and process improvements for leaders.
- Promote governed self-service reporting through data dictionaries, metric definitions, lineage, refresh expectations, dashboard guidance, and training for nontechnical colleagues.
- Help operationalize responsible data governance, including role-based access, privacy, consent, retention, data minimization, secure handling of sensitive first-party data, and appropriate use across countries and regions.
- Prefer standards-based, native, and maintainable integration patterns; assess reliability, cost, and long-term ownership before introducing new data workflows or vendor dependencies.
- Evaluate and responsibly apply automation, AI-assisted analytics, forecasting, anomaly detection, and machine learning where they solve a defined ministry or business problem and can be validated, documented, and reviewed by people.
- Help teams confidently interpret and apply accurate, timely, and meaningful business insights while preserving shared definitions and a ministry-wide view of performance.
REQUIREMENTS
- Devoted follower of Jesus Christ, fully aligned with the mission, vision, and beliefs of International Scripture Ministries.
- Minimum of three years of experience in data analysis, business intelligence, reporting, analytics, data operations, or a related field.
- Bachelor's degree in Data Analytics, Computer Science, Information Systems, Statistics, Business Analytics, or a related field, or equivalent experience.
- Advanced SQL proficiency and hands-on experience with Google BigQuery or a comparable cloud data warehouse, with the ability to become productive quickly in ISM's environment.
- Proficiency with Power BI and advanced Excel; experience with Looker Studio, Grafana, or another modern BI platform is also valued.
- Experience developing executive dashboards, KPI reporting, analytics-ready data models, and business intelligence solutions.
- Experience designing or supporting repeatable ETL/ELT workflows, data integrations, and APIs, with strong practices for validation, reconciliation, monitoring, and documentation.
- Practical understanding of analytical or dimensional data modeling, KPI definition, data quality, and governed self-service reporting.
- Ability to translate ambiguous ministry or business questions into measurable definitions, defensible analysis, and practical recommendations.
- Demonstrated care in handling personal, customer, supporter, donor, and user data, including a working understanding of privacy, consent, secure access, and responsible first-party data use.
- Strong analytical, problem-solving, project-management, and communication skills, with the ability to explain technical concepts and tradeoffs to nontechnical audiences and collaborate effectively with internal teams and external partners.
PREFERRED EXPERIENCE
- Proficiency in Python, R, or another language used for data analysis and automation, including responsible application of AI-assisted analytics, forecasting, anomaly detection, or experimentation.
- Segment CDP; Braze or another lifecycle/customer-engagement platform; GA4/Firebase; GTM or server-side GTM; or comparable mar-tech tools.
- ETL/ELT processes, cloud-based data platforms, dimensional modeling, semantic layers, automated data testing, version-controlled analytics workflows, or transformation frameworks such as dbt.
- Omnichannel marketing analytics, first-party data strategy, identity resolution, audience activation, attribution, controlled experiments, or incrementality measurement.
- Experience with donor management or CRM platforms, digital analytics tools, payment and commerce systems such as Stripe, content or publishing systems, or financial reporting systems—including reconciliation of people, household, organization, transaction, and engagement data across legacy and modern systems.
- Experience with multilingual or international datasets, digital content, mobile and web applications, publishing, broadcast, streaming, e-commerce, fulfillment, or partner-delivered data.
- Experience working across in-house teams and external agencies, developers, vendors, or integration partners with varying levels of technical maturity.
- Experience working in a nonprofit, ministry, or mission-driven organization.
ISM BENEFITS
ISM offers generous Paid Time Off, Medical, Dental, and Vision Coverage, as well as health incentives, reimbursements, and education benefits.
Paid Time Off: Full-time employees are eligible to receive 40 hours every four (4) months up to 120 hours a year. After three (3) years of employment, an additional one (1) week of vacation will be available for a total of 160 hours per year.
Medical, Dental, and Vision (HMO/PPO): The Ministry pays for (99%) of the employee’s premium. Spouse and/or dependent insurance options are available.
Education Benefit: To encourage ongoing education, all full-time employees are eligible for an education credit/reimbursement.
Cell Phone Reimbursement: Full-time employees will be reimbursed for using personal phones for ministry business up to $60 monthly.
Community Volunteerism: We encourage our employees to be involved in the local area, lending their voluntary support to programs that positively impact the quality of life in the community. We offer up to eight (8) hours of paid time each quarter for volunteerism.
Health Incentive: Full-time employees receive a $50 monthly reimbursement for fitness classes and/or gym memberships.
SALARY RANGE
The salary range for this position is $90k to $120k per year (DOE).
TO APPLY: Please send a resume and cover letter to [email protected].
Pay: $90,000.00 - $120,000.00 per year
Benefits:
- 403(b)
- Dental insurance
- Disability insurance
- Health insurance
- Life insurance
- Paid holidays
- Paid time off
- Vision insurance
Work Location: In person
