Top 37 Information systems technician Jobs in New Mexico

TraCS IT Support Technician (DPS #10118457)
State of New Mexico —Albuquerque, NM
- $22.62 - $33.93 an hour
- Overtime
- Mid-level
- Office
- Windows
8d
Supply Technician
Altus Technology Solutions —Melrose, NM
- $39.18 an hour
- Overtime
- Background check
- Mid-level
- Ability to lift 50 pounds
- Disability insurance
- Health insurance
12d
MENTAL HEALTH TECH
University of New Mexico - Hospitals —Albuquerque, NM
- $16.11 - $20.00 an hour
- Weekends as needed
- Spanish
- Vital signs
- Hospital
14d
Associate TraCS IT Support Technician (DPS #10118455)
State of New Mexico —Albuquerque, NM
- $20.56 - $30.85 an hour
- Overtime
- Office
- Windows
- High school diploma or GED
8d
Accounts Payable: Sr Fiscal Services Tech
University of New Mexico —Albuquerque, NM
- $21.94 - $29.41 an hour
- Full-time
- Hybrid work
- Background check
- Customer service
- 5 years
- Paid parental leave
- Health insurance
Tele Tech Support Specialist
RADIOLOGY ASSOCIATES OF ALBUQUERQUE PA —Albuquerque, NM
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Office
Service Desk Tech I
Holy Cross Medical Center —Taos, NM
- Full-time
- Hospital
- Computer literacy
- High school diploma or GED
10d
Electronics Technician Maintenance I
General Dynamics Information Technology —Chaparral, NM
- $22.97 - $31.07 an hour
- Military
- Mid-level
- Ability to lift 50 pounds
- Paid time off
- 401(k) matching
I & E Tech - Hobbs, NM
Delek US —Hobbs, NM
- Extended hours
- Mid-level
- High school diploma or GED
- Driver's License
- Health insurance
- 401(k) matching
Lead Engineering Technician - South Region Design (DOT/GO/PINF #20917)
State of New Mexico —Las Cruces, NM
- $30.11 - $45.16 an hour
- Full-time
- 6 years
- Office
- High school diploma or GED
5d
GIS Technician / Analyst
Geo-Logic Associates —Albuquerque, NM
- Online Application
- System design
- Mid-level
- Driver's License
- Profit sharing
- Health insurance
IT Technical Support Technician II
New Mexico Mutual Casualty Company —Albuquerque, NM
- Computer Science
- Inventory management
- Computer literacy
Quick Apply
2d
Laboratory - Medical Lab Technician
Vibra Travels LLC —Carlsbad, NM
- $1,951 a week
- Online Application
- BLS Certification
- Mid-level
- Driver's License
- Health insurance
- Referral program
Quick Apply
6d
SCADA Systems Network Technician l
City of Las Cruces, NM —Las Cruces, NM
- $28.07 an hour
- Full-time
- Clean driving record
- Computer Science
- Customer service
Health Information Technician
NEW MEXICO ORTHOPAEDIC ASSOCIATES P C —Albuquerque, NM
- Weekends as needed
- Ability to walk for extended periods
- HIPAA
- Mid-level
Tier 1 Tech Support (On Site)
Santa Clara Development Corporation —Espanola, NM
- Overtime
- Computer science
- Computer Science
- Sanitation
Quick Apply
3d
CAD/GIS Technician
ASRC Federal —Albuquerque, NM
- Full-time
- Civil engineering
- Mid-level
- Driver's License
- Paid holidays
- Health insurance
Quick Apply
Cyber Security Technician
ASRC Federal —Albuquerque, NM
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
- Paid holidays
- Health insurance
Quick Apply
Medical Lab Tech (PRN-Days)
Exceptional Healthcare Inc. —Farmington, NM
- $25 - $38 an hour
- 12 hour shift
- Mid-level
- Analysis skills
- Associate's degree
- Dental insurance
- Paid time off
Quick Apply
Monitoring Technician
NEW MEXICO HIGHLANDS UNIVERSITY —Las Vegas, NM
- $18.76 - $21.00 an hour
- Weekends as needed
- Data analysis skills
- Office
- Driver's License
- Health insurance
- Retirement plan

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TraCS IT Support Technician (DPS #10118457)

State of New Mexico -
Albuquerque, NM

Apply Now

Job Details

Full-time
$22.62 - $33.93 an hour
8 days ago

Qualifications

Network troubleshooting
High school diploma or GED
Driver's License
Computer hardware
Desktop (troubleshooting support)

Full Job Description

Posting Details

The New Mexico Department of Public Safety (DPS) Information Technology Division (ITD) and the New Mexico State Police (NMSP) are looking for a mission-oriented individual as a Traffic and Criminal Software (TraCS) IT Support Technician. This position is a member of the Application Support Bureau (ASB) Traffic and Criminal Software Support section and reports directly to the TraCS Program Manager. ITD is dedicated to the agency's mission of keeping New Mexico's public and law enforcement officers safe. This mission is a huge responsibility, but also a source of significant pride and job satisfaction.

DPS ITD provides the time, resources and encouragement for its staff to participate in ongoing training and mentorship. We are looking for employees who want to grow their skills, develop as individuals, be reliable teammates and enjoy challenging work assignments. The significant number of our employees who have promoted into higher positions is evidence of our success. ITD enjoys a close working relationship with the NMSP, law enforcement agencies across New Mexico and our federal partners such as the FBI. ITD and its employees are valued by DPS Leadership as an essential part of the public safety services in New Mexico. If you become a member of the DPS ITD family, you will quickly become integrated into the law enforcement community statewide.

Interviews are anticipated to be conducted within two weeks of closing date.
Why does the job exist?

This position is integral in enhancing and supporting one of the most complex organizations in the State of New Mexico. DPS consists of over 50 physical offices including the DPS headquarters, the NM Law Enforcement Academy, three forensic labs, three 911 communications / dispatch centers, 12 NMSP district offices, and a significant number of permanent and transitory sub-stations in key locations throughout state including the Governor's Mansion. In addition to the physical locations, the organization consists of 650 NMSP patrol units, 1 helicopter and several mobile command centers connected real-time to the DPS network. The DPS network is accessed 24 hours per day 7 days per week by DPS civilian staff, NMSP, and all federal, state and local law enforcement agencies to receive mission critical Criminal Justice Information Services (CJIS). All positions within ITD are considered essential to the operations of DPS and statewide law enforcement.

If you are up to the challenge, and want an opportunity to grow in a supportive, fulfilling environment where your work impacts the safety of New Mexicans, please apply.
How does it get done?

The TraCS IT Support Technician provides technical support to NMSP and partnering law enforcement and criminal justice agencies statewide, focusing on the TraCS (Traffic and Criminal Software) application and related hardware used in patrol vehicles, district offices, and operational environments.

This position is based on-site at the DPS Albuquerque office and operates during the standard day shift from 8:00am to 5:00pm, Monday through Friday and is a mission critical team member to DPS Information Technology Division (ITD).

The work requires a reliable individual who can follow established procedures, communicate effectively, and maintain thorough documentation. The technician works closely with more experienced team members who provide guidance, mentoring, and oversight.

Support is delivered both remotely and on-site, working with Windows workstations, in-vehicle computers, mobile devices, printers, scanners, and software used for law-enforcement operations. The technician performs Tier 1 and Tier 2 troubleshooting, diagnoses and resolves both basic and moderately complex technical issues and escalates advanced or high-impact problems to senior staff or vendor support as needed. The position also assists with user account management, software installation and updates, equipment setup and configuration, ticket documentation, and the creation or maintenance of knowledge-based articles.

This role requires strong problem-solving skills, the ability to work independently during time-sensitive situations, and effective communication with internal specialists, vendors, and DPS stakeholders.
Who are the customers?

DPS including NMSP and all law enforcement and criminal justice agencies within the state of New Mexico.
Ideal Candidate

DPS including NMSP and all law enforcement and criminal justice agencies within the state of New Mexico.
Minimum Qualification

High School Diploma or equivalent and six (6) months of related work experience in providing technical support to end users for computer hardware, software, and/or network-related problems. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) months may substitute for the required experience
Employment Requirements

Employment is subject to a pre-employment background investigation and fingerprinting in accordance with all terms and conditions of federal and state law, rules and regulations; and is conditional pending results. Continued employment is contingent upon remaining felony free, per Section 5.12.1.1 of the Criminal Justice Information Systems Security Policy.

In addition, the selected candidate must possess and maintain a valid driver's license and a current Defensive Driving Certificate from the State of New Mexico; or pass and receive the Defensive Driving Certificate within six (6) months of date of hire.
Working Conditions

In office setting with exposure to Visual/Video Display terminal and extensive personal computer and telephone usage with extended periods of sitting. May be required to work overtime. May be required to work on-call duty shifts as part of our commitment to essential 24/7 operation. Must be able to lift 35 lbs.
Supplemental Information

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Agency Contact Information: Maryann Wilson, 575-888-7937 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

Apply Now

Refine Your Search

information systems technician jobs in new mexico

TraCS IT Support Technician (DPS #10118457)

Supply Technician

MENTAL HEALTH TECH

Associate TraCS IT Support Technician (DPS #10118455)

Accounts Payable: Sr Fiscal Services Tech

Tele Tech Support Specialist

Service Desk Tech I

Electronics Technician Maintenance I

I & E Tech - Hobbs, NM

Lead Engineering Technician - South Region Design (DOT/GO/PINF #20917)

GIS Technician / Analyst

IT Technical Support Technician II

Laboratory - Medical Lab Technician

SCADA Systems Network Technician l

Health Information Technician

Tier 1 Tech Support (On Site)

CAD/GIS Technician

Cyber Security Technician

Medical Lab Tech (PRN-Days)

Monitoring Technician

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