Top 7 Helpdesk manager Jobs in New Orleans, La

IT Manager / Architect
Liberty Bank & Trust —New Orleans, LA
- $100,000 - $145,000 a year
- Full-time
- 7 years
- Azure
- Computer Science
- Paid holidays
- Health insurance
IT Operations Manager
Confidential —New Orleans, LA
- $85,000 - $110,000 a year
- Full-time
- Office
- 8 years
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
IT Systems Manager
Value Driven Solutions —New Orleans, LA
- $110,000 - $130,000 a year
- Full-time
- Background check
- Computer science
- 7 years
- Health insurance
- Dental insurance
IT Desktop/Support Specialist I (Caesars New Orleans)
Caesars Entertainment —New Orleans, LA
- Full-time
- Computer science
- Computer Science
- Computer literacy
Help Desk Technician
EDG —Metairie, LA
- Full-time
- English
- Mid-level
- Office
Service Desk Manager
Velonex Technologies —New Orleans, LA
- $55,000 - $60,000 a year
- Full-time
- Ability to walk for extended periods
- Office
- Driver's License
- Mileage reimbursement
- Health insurance
Quick Apply
2d

More jobs to discover

Find similar jobs that you might be interested in.

IT Functional Manager (NASA/Enterprise IT Operations)
COLSA Corporation —Stennis Space Center, MS
Provide technical and operational leadership across enterprise IT initiatives, including ServiceNow, enterprise architecture, Agile/Scrum, change management,…
$110,000 - $124,000 a year

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply
IT Service Desk Manager
VoxTel Pro —Columbus, OH
The IT Service Desk Manager provides technical support to both internal and external customers through phone calls, website chats, emails, etc.
$52,750 - $56,000 a year
Quick Apply
11d

Show more jobs in cities nearby

I want to receive the latest job alert for helpdesk manager in new orleans, la

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

helpdesk manager jobs near new orleans, la

IT Manager / Architect

Liberty Bank & Trust -
New Orleans, LA

Apply Now

Job Details

Full-time
$100,000 - $145,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Adoption assistance
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Managing technical support teams
Implementing network security protocols
Network design
Staff supervision
Strategic management
7 years
Cloud adoption strategy
Azure
Bachelor's degree in information technology
Computer Science
Operations management
IT user and group management
Automation
High availability solutions design
Improving system uptime or availability
IT policy development
IT system monitoring
Regulatory compliance
CISSP
Cloud security management
System design
Server backup and recovery
Information Systems
Scalable systems
Windows
Improving operational efficiency
Crisis management (risk management strategy)
Performance management
IT strategy formulation (System development task)
Bachelor's degree in business administration

Full Job Description

IT Manager / Architect

Liberty Bank is seeking an IT Manager / Architect to provide strategic leadership and oversight for the Bank's technology operations, infrastructure, cybersecurity, and enterprise architecture functions. This role is responsible for ensuring the reliability, security, scalability, and performance of the Bank's technology environment while aligning IT initiatives with organizational goals and regulatory requirements. Serving as the CIO's primary delegate for technology operations and infrastructure strategy, the position partners closely with business leaders, vendors, and technology teams to drive innovation, optimize service delivery, strengthen cybersecurity, and support the Bank's continued growth. The ideal candidate combines strong technical expertise, operational leadership, and strategic vision to deliver secure, resilient, and efficient technology solutions that enable business success.

Best-in-Class Benefits and Culture:

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation of $100,000 - $145,000 depending on experience, and an extensive benefits package including:

Comprehensive Medical, Dental, Vision, and Life Insurance
Solid Work/Life Balance, including PTO and paid holidays
Financial wellness, including an FSA, 401 (k) and match, Educational Reimbursement, and Life Insurance
Family assistance, including Adoption Assistance and EAP/Health and Welfare Assistance
Growth opportunities, including Training and Development and Leadership Development
Substantial perks, including Online Marketplace* discounts on a variety of goods and services, ERG/ Ambassador Group, and Free and reduced-rate bank services

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

To thrive, you should have:

Bachelor's degree in Information Technology, Computer Science, Information Systems, Engineering, Business Administration, or a related field required; Microsoft Certified: Azure Solutions Architect Expert and CISSP certifications preferred.
Proven IT leader with 7+ years of progressive technology experience, including management of infrastructure, cybersecurity, and enterprise technology operations in complex business environments; banking or financial services experience preferred.
Strong technical expertise in Microsoft Azure, Microsoft 365, Windows Server, Active Directory, virtualization platforms, enterprise networking, storage solutions, backup technologies, and cloud architecture.
Demonstrated ability to design, implement, and support secure, scalable, and highly available enterprise infrastructure environments while driving operational efficiency and business continuity.
Skilled in cybersecurity, identity and access management, disaster recovery, infrastructure monitoring, automation, and firewall administration, with a strong understanding of risk management and regulatory compliance requirements.

Your responsibilities as the IT Manager / Architect will include:

Lead the IT Department's daily operations, providing leadership and oversight for help desk, systems administration, infrastructure, and network security functions while ensuring high levels of service, system availability, and operational performance.
Drive the Bank's infrastructure strategy by designing, implementing, and maintaining secure, scalable, and resilient technology environments, including cloud services, virtualization, networking, storage, identity management, and cybersecurity solutions.
Develop and execute technology modernization, cloud adoption, and digital transformation initiatives that enhance operational efficiency, strengthen security, and support the Bank's strategic growth objectives.
Direct disaster recovery and business continuity programs by maintaining recovery plans, overseeing testing activities, and implementing resiliency measures to ensure business continuity and regulatory compliance.
Establish and enforce IT governance, policies, standards, and best practices while mentoring IT staff, managing departmental performance, and collaborating with business leaders to align technology solutions with organizational goals.

If you are a strategic technology leader with a passion for building secure, resilient, and innovative technology environments, we invite you to apply. This is an opportunity to shape the future of our technology infrastructure, lead critical IT initiatives, and play a key role in supporting the Bank's growth and digital transformation efforts. Join a collaborative organization where your expertise, leadership, and vision will make a meaningful impact on our employees, customers, and communities. Apply today and help drive the next generation of banking technology.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Pay: $100,000.00 - $145,000.00 per year

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Work Location: In person

Apply Now

Refine Your Search

helpdesk manager jobs in new orleans, la

IT Manager / Architect

IT Operations Manager

IT Systems Manager

IT Desktop/Support Specialist I (Caesars New Orleans)

Help Desk Technician

Service Desk Manager

More jobs to discover

Explore jobs in cities nearby

I want to receive the latest job alert for helpdesk manager in new orleans, la

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected