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Assistant General Manager

Massage Envy -
Metairie, LA

Quick Apply

Job Details

Full-time
$18 - $20 an hour

Benefits

Health insurance
Dental insurance
Leadership training provided
Employee assistance program
Vision insurance
401(k) matching
Flexible schedule
Referral program

Qualifications

Team member evaluation
Customer relationship building
Client rapport building
Performance feedback (performance evaluation method)
Guest rapport building
Employee engagement
Stakeholder relationship building

Full Job Description

Where Better Careers Begin! Massage Envy Old Metairie – 701 Metairie Road, Metairie, La 70005

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Old Metairie franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Massage Envy is looking to hire an Assistant General Manager

Overseeing and managing the daily operations of the clinic.
Achieving all membership and retail sales goals. Managing sales associates and massage therapy staff.
Training and monitoring the performance of sales associates. Creating and maintaining staff and therapist work schedules.
Providing excellent service to members/ guests by answering phone calls, setting appointments, greeting members/ guests upon arrival and selling memberships.
Maintaining professional and impeccable clinic environment for employees and members/ guests.
Generating sales reports, payroll, bank deposits, maintaining inventory and ordering supplies.
Management, sales and/or marketing helpful. Sales experience in service/retail industry.
Ability to effectively communicate expectations to staff and create winning a team. Able to communicate up-line information to Clinic Administrator.
Competent trainer and motivator.

Perks & Pay:

Competitive base pay plus bonuses and commissions ($18-$20 hour)
Medical, Dental and Vision plans with employer contribution
Matching 401(k) after 12 months
Employee referral bonus program
Employee Assistance Program
A flexible schedule for a better work/life balance
In-depth product and service training
25% off all products

Qualified Candidates:

Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
Are natural leaders who can build relationships while motivating, coaching and supporting a team
Can have tough conversations in a professional and constructive manner
Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
Effectively resolve customer challenges while maintaining a safe and therapeutic environment
Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
Develop positive relationships and build confidence with employees, members, and guests
Award programs (like Manager of the Year)
Leadership Training and Development that is invested in YOUR success
A caring community that strives to celebrate individuality and share knowledge
If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

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