Our Deloitte Sales & Service team empowers organizations to build deeper relationships with customers through innovative strategies, advanced analytics, Generative AI, transformative technologies, and creative design. We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service. We are a team of strategists, data scientists, operators, creatives, designers, engineers, and architects. Our team balances business strategy, technology, creativity, and ongoing managed services to solve the biggest problems that affect customers, partners, constituents, and the workforce
Recruiting for this role ends on December 31, 2026.
Work You'll Do
As Technical Leader at Deloitte, you will be responsible for leading complex Salesforce architecture and delivery efforts that align business goals, technology requirements, and implementation outcomes.
- Advise clients on Salesforce architecture, platform capabilities, integration approaches, and implementation strategies for Sales Cloud and Service Cloud programs.
- Lead solution design decisions across Salesforce data models, customization approaches, enterprise integrations, and application architecture to support business and technology requirements.
- Oversee delivery teams through planning, design, build, test, and deployment activities for large-scale Salesforce implementations, while monitoring scope, quality, risks, and status.
- Support business development activities by contributing to proposals, solutioning discussions, and client presentations that demonstrate Deloitte's experience and approach.
- Mentor practitioners, support recruiting and staffing activities, and contribute to practice growth through internal initiatives, thought leadership, and market-facing content.
A successful candidate would possess these skills:
- Ability to work independently and collaborate as part of a team
- Effective written and verbal communication skills
- Meticulous attention to detail and quality of work product
- Ability to build and sustain professional relationships
- Ability to lead projects or workstreams
- Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
- Strong interpersonal skills and professional demeanor
- Ability to meet deadlines
- Ability to mentor and provide clear guidance to others
The Team
Our Sales & Service offering drives global customer transformation by designing and implementing innovative sales and service experiences. We blend strategy, technology, and creativity to solve complex challenges, bringing customer strategies to life and creating new markets.
Qualifications
Required:
- 10+ years of consulting and Salesforce implementation experience delivering Sales Cloud and Service Cloud programs for Life Sciences or other industries
- Salesforce Certified Technical Architect (CTA)
- Experience with Salesforce data modeling across Sales Cloud, Service Cloud, Experience Cloud, and Industry Clouds, including architecture decisions for configuration and customization
- Experience with Salesforce licensing models, enterprise integrations using MuleSoft or other middleware, and data migrations from legacy systems into Salesforce
- Experience building and reviewing Salesforce solutions using Lightning Web Components, Aura, JavaScript, and Apex
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Bachelor's Degree in Computer Science, Engineering or equivalent work experience
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Ability to travel up to 50% on average, based on the work you do and the clients and industries/sectors you serve
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Limited immigration sponsorship may be available
Preferred :
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Experience with Salesforce product capabilities and ecosystem offerings
- Experience with architecture and design patterns, including service-oriented architecture, microservices, object-oriented design, and integration patterns
- Experience leading architecture decisions with business and information technology stakeholders across client and vendor teams
- Experience implementing Agentforce or other agentic artificial intelligence capabilities
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $171,500 to $292,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
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