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Import/Export Operations Specialist

Livingston International Inc. -
New Orleans, LA

Apply Now

Job Details

Full-time
$21.63 - $33.41 an hour

Qualifications

Export management
General freight transportation
Customs regulations compliance
Customer communication
Regulatory documents
Air freight
Shipping and receiving discrepancy reporting
Import management
Customer service
Logistics customer service
Air cargo operations
Freight rate negotiation
Ocean freight
Shipment tracking for distribution operations
Customs brokerage management
Mid-level
Microsoft Office
Supply chain transportation management
3 years
High school diploma or GED
Dispatching
Transportation management
Freight shipment tracking
Sales quoting
Task prioritization
Customer engagement
Air transportation logistics
Compliance documentation
Vendor communication
Customs documentation preparation

Full Job Description

Join Livingston and grow your career in the constantly changing world of international trade. Livingston is a market leader offering customs brokerage, international trade consulting, compliance and freight forwarding services around the world. Livingston has over 3,000 employees at more than 90 key border crossings, sea ports, airports and other strategic locations in North America, Europe and Asia.

Our fast-paced and collaborative environment offers you the opportunity to work with leaders in the industry, receive recognition for achievements and develop your expertise in the complex and evolving world of trade. Learn how you can make an impact at Livingston.

JOB SUMMARY

Livingston is seeking an experienced freight forwarding professional to manage international air and ocean import/export shipments from booking through final delivery. This role is responsible for coordinating shipments, preparing export/import documentation, communicating with carriers and customers, resolving shipment issues, and ensuring compliance with international transportation regulations. Ideal candidates will have 3+ years of freight forwarding experience and strong knowledge of air, ocean, import, and export operations.

KEY DUTIES & RESPONSIBILITIES

Coordinate the routing of import and export bookings with airline and ocean carriers
Timely preparation of rates and quotes for customers and overseas agents
Support the development of existing and new customers by working closely with your Branch Manager and the entire sales organization
Collaborate and build relationships with customers, carriers, and agent representatives regarding air, ocean, import, and export products to strengthen service competitiveness
Prepare all necessary shipping documentation related to international bookings and process all import/export documentation to clearing agents to include: (HAWB's, MAWB's, AES's, Manifest, Shipping Instructions, Haz Cargo Decl., Bill of Ladings, and Certificate of Origin, etc.)
Dispatch pick-ups to authorized agents and drayage companies, shipping lines, airlines, trucking companies, clearing agents, warehouses, and all other parties involved in the shipment
Track and trace shipments, researching and resolving any issues regarding billing or shipping discrepancies, communicate timely correspondence back to both customers and vendors
Act as a liaison with Custom Brokers and agents, along with Ocean and Air Terminal Operators
Support your branches quarterly metrics while obtaining if not exceeding your individual metrics
Perform other related duties as assigned by management.
Adhere to established policies and procedures.

KNOWLEDGE & SKILLS

Excellent Knowledge of Freight Forwarding and regulatory requirements
Ability to work in a blended operations and customer development role
Operations skills and experience in the trucking and freight forwarding industry
Ability to negotiate rates in effort to route freight in the most cost effective manner
Self-motivated, assertive, and responds to branch metrics
Customer-service oriented
Ability to multi-task, prioritize and organize work
MS Office skills

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Required: High School/GED or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

Business Acumen and Straight Talk

Agility

Customer First Focus

Inclusion and Collaboration

Accountability

Leading and Developing

At Livingston, we are committed to fostering a flexible, growth-oriented environment where you can thrive. Our culture is built on respect, recognition, and collaboration, and we empower our team with trusted expertise, continuous learning opportunities, and long-term support. We offer competitive compensation, comprehensive benefits, and a transparent pay philosophy aligned with market data and job-related factors.

Base salary is one component of our total rewards package which also includes incentive opportunities, benefits, and professional development. Salary ranges are established by location and reflect relevant factors such as skills, experience, and market conditions. The good-faith salary range for this position is $21.63 - $33.41 USD. Actual compensation will be determined based on these factors and may vary accordingly.

Diversity, Equity, and Inclusion at Livingston

We are proud to be an inclusive employer and welcome applications from individuals of all backgrounds, experiences, and perspectives. Inclusiveness makes us stronger and better at what we do. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Job Type: Full Time

Location: LA New Orleans - US051

Apply Now

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Import/Export Operations Specialist

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