Top 15 Helpdesk technician Jobs in New Port Richey Fl

Service Desk Technician
NinjaOne —Tampa, FL
- Full-time
- Hybrid work
- Computer Science
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Technology Support Administrator
Avalon Administrative Services LLC —Tampa, FL
- Full-time
- Remote
- HIPAA
- Mid-level
- Windows
- Flexible schedule
Depot Technician
Form 10 Group Inc —Tampa, FL
- $22 - $24 an hour
- Computer literacy
- Office
- Windows
Quick Apply
Now Hiring IT and Telecom Field Technicians
HARDY INDUSTRIES —Tarpon Springs, FL
- $18 - $25 an hour
- Full-time
- Mid-level
- Office
- Driver's License
- Profit sharing
- Opportunities for advancement
Quick Apply
MAINTENANCE SERVICE TECHNICIAN - Tapestry Lake District
ARLINGTON PROPERTIES LLC —Lutz, FL
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d
Maintenance Technician Full Ti-105010
ESA Management, LLC —Tampa, FL
- $17 an hour
- Basic math
- English
- Mid-level
- AD&D insurance
- Disability insurance
Quick Apply
Lexus of Clearwater - Service Advisor
AutoNation —Clearwater, FL
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
2d
Lexus of Tampa Bay - Service Advisor
Auto Dealership VII, LLC —Tampa, FL
- Full-time
- Clean driving record
- Dealership
- High school diploma or GED
- Dental insurance
- Vision insurance
Quick Apply
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Service Desk Technician

NinjaOne -
Tampa, FL

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Job Details

Full-time
14 days ago

Benefits

Health insurance
Unlimited paid time off
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Jira
Network troubleshooting
Technical support via phone
Computer Science
Wireless networking
Phone communication
Incident report management
Enterprise software
Triage
Incident management software
Equipment troubleshooting
Windows
Incident Escalation
Software installation
Technology security practices
High school diploma or GED
Cloud service support
Zendesk
Computer hardware
Desktop (troubleshooting support)
Hardware configuration
Incident management operations support
Customer support ticket management
TeamViewer
Technical writing
Customer service knowledge base
macOS
ServiceNow
Productivity software
1 year

Full Job Description

About the Role
We are seeking a motivated Service Desk Technician to join our growing IT department. This role acts as the frontline of IT support, delivering fast, accurate, and approachable assistance to employees for their everyday technical needs and requests. You will troubleshoot hardware and software problems, assist with system access, and support a variety of technologies. Collaborate with senior technicians and administrators, you will gain hands-on experience with devices, enterprise systems, and cloud platforms. This is a great opportunity to build your technical skills and grow within a structured, team-oriented environment while contributing to the efficiency of our IT operations.

Location – Tampa, FL.

What You’ll be Doing

Monitor and respond to incoming IT support tickets, chats, and walk-ups, ensuring requests are logged accurately and acknowledged promptly.
Perform initial triage of incidents and service requests, gathering key details and applying documented troubleshooting steps before escalating when needed.
Resolve common end-user issues including password resets, account unlocks, hardware setup, software installation, and connectivity problems.
Follow established standard operating procedure and knowledge base articles to deliver consistent, high-quality support across the organization.
Document troubleshooting steps and resolution details clearly in FreshService to support team knowledge and reporting.
Assist with onboarding and offboarding tasks such as provisioning accounts, configuring devices, and collecting equipment.
Escalate complex or unresolved issues to Tier 2 technicians with well-documented handoff notes.
Other duties as needed.

About You

High school diploma or equivalent; coursework or certification in IT, Computer Science, or a related field is a plus e.g., CompTIA A+, Google IT Support Certificate.
1–3 years of IT support experience, including internships, help desk roles, or relevant academic/lab work.
Eagerness to learn IT tools, processes, and best practices in a fast-paced environment.
Passion for helping others leverage technology to excel at their role.
Knowledge with Windows or macOS troubleshooting.
Knowledge of device software security best practices.
Basic understanding of hardware functionality and troubleshooting methodology.
Working knowledge of Microsoft Office 365 suite.
Experience with ticketing or ITSM platforms such as FreshService, Jira Service Desk, Zendesk, or ServiceNow.
Comfortable communicating clearly and professionally in writing, over the phone, and face-to-face.
Organized, detail-oriented, and able to manage multiple open tickets while maintaining consistent communication.
Experience with remote support tools e.g., NinjaOne, Intune, TeamViewer, or similar is nice to have.
Awareness of basic IT security practices account hygiene, phishing awareness, device compliance is nice to have.
Understanding fundamental networking concepts DNS, DHCP, VPN, and Wi-Fi troubleshooting is nice to have.

About Us
NinjaOne unifies IT to simplify work for more than 40,000 customers in 140+ countries. The NinjaOne Unified IT Operations Platform delivers endpoint management, autonomous patching, backup, and remote access in a single console to improve efficiency, increase resilience, and reduce spend. By automating IT and managing all endpoints, organizations give employees a great technology experience at work. NinjaOne is obsessed with customer success and has retained a 98% customer satisfaction score for more than 5 years.

What You’ll Love
We are a collaborative, kind, and curious community.
We honor your flexibility needs with full-time work that is hybrid remote.
We have you covered with our comprehensive benefits package, which includes medical, dental, and vision insurance.
We help you prepare for your financial future with our 401(k) plan.
We prioritize your work-life balance with our unlimited PTO.
We reward your work with opportunity for growth and advancement.

Additional Information
This position is NOT eligible for Visa sponsorship.

Due to operational policies, NinjaOne is unable to hire for this role within the city limits of Chicago. We will consider all qualified candidates who reside outside of the city proper or are willing to self-relocate.

Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to location, market demands, experience, job-related knowledge, and skills. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage and PTO.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, or any other status protected by applicable law. We are committed to providing an inclusive and diverse work environment.

#LI-JR1

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helpdesk technician jobs in new port richey fl

Service Desk Technician

Technology Support Administrator

Depot Technician

Now Hiring IT and Telecom Field Technicians

MAINTENANCE SERVICE TECHNICIAN - Tapestry Lake District

Maintenance Technician Full Ti-105010

Lexus of Clearwater - Service Advisor

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