Top 1 Optician Jobs in New Ulm, Mn

Business Operations Manager
Drs Akre and Clark —New Ulm, MN
- $60,000 - $72,000 a year
- Full-time
- Mid-level
- 3 years
- Recruiting
- Health savings account
- Health insurance
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Business Operations Manager

Drs Akre and Clark
New Ulm, MN

Quick Apply

Job Details

Full-time
$60,000 - $72,000 a year
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Parental leave
Vision insurance
Employee discount
Life insurance
Retirement plan

Qualifications

Vendor relationship building
Customer communication
Optical experience
Team development
Hiring
Vendor relationship management
Recruiting
Supplier relationship management (SRM)
Retail management
Staffing management

Full Job Description

Optical or eyecare industry experience preferred but not required — we're glad to train the right leader

Company Overview

Drs. Akre & Clark is a renowned eye care practice with a rich history dating back to 1950. Our doctors and staff proudly serve the community by providing comprehensive eye exams, medical eye care, and a full-service optical dispensary. Our dedicated team of talented Optometrists and staff are committed to providing exceptional patient care while fostering a supportive environment where employees can learn, grow, and thrive.

Job Overview

The Optical Manager owns the day-to-day operations, staffing, and performance of our optical dispensary. We're primarily looking for someone with a proven track record of leading teams and hitting goals — retail, hospitality, healthcare, or another fast-paced, customer-facing environment all count. You'll set clear expectations, coach your team to meet them, and manage the business side of the dispensary (inventory, vendors, budget) with real ownership. Optical industry experience is a plus, not a requirement — we'll teach you the product knowledge if you bring the leadership.

Responsibilities

Lead, schedule, and coach a team of opticians; set clear performance expectations and hold the team accountable to them
Own optical sales performance — set goals, track results (capture rate, multiple-pair sales, revenue per patient, and lens upgrades), and course-correct when targets are missed
Oversee daily dispensary operations: patient flow, order accuracy, turnaround time, vendor credits, and service quality
Manage inventory levels, vendor/lab relationships, and purchasing budgets
Resolve escalated patient issues (remakes, insurance questions, billing disputes) quickly and professionally
Partner with the doctors and front office to keep scheduling and patient hand-offs seamless between clinical and optical
Monitor key business metrics (sales performance, labor cost, margins) and report regularly to practice ownership
Recruit, hire, onboard, and develop optical staff; build a team culture centered on accountability and patient service

Qualifications

Proven management and leadership experience — 3+ years leading a team in a retail, healthcare, hospitality, or other results-driven environment
A track record of setting goals and achieving them — sales targets, operational KPIs, team performance metrics, etc.
Strong people skills: hiring, coaching, scheduling, and holding a team accountable with fairness and consistency
Comfortable owning a P&L-level view of a department — budgets, vendor management, cost control
Excellent communication and a genuine, patient-first approach to customer service
Highly organized, self-directed, and comfortable making decisions
Optical or eyecare industry experience preferred but not required — we're glad to train the right leader on frames, lenses, and insurance
ABO certification a plus if you already have it

Pay: $60,000.00 - $72,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

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