Top 63 Senior case manager Jobs in New York, Ny

Help 365 Senior Case Manager
NY Common Pantry —New York, NY
- $29 - $31 an hour
- Full-time
- Spanish
- Inventory management
- Computer literacy
- Commuter assistance
- Paid holidays
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Senior Case Manager
NEIGHBORHOOD ASSOCIATION FOR INTER CULTURAL AFFAIRS INC —Brooklyn, NY
- $30.21 an hour
- Weekends as needed
- Pass drug screening
- English
- Office
- Commuter assistance
- AD&D insurance
4d
Senior Clinical Case Manager
FORTUNE SOCIETY INC —Manhattan, NY
- $73,500 a year
- Full-time
- Master of Social Work
- Addiction Medicine
- Driver's License
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12d
APIP Senior Case Manager
FORTUNE SOCIETY INC —Long Island City, NY
- $30.22 an hour
- Full-time
- Spanish
- English
- Office
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Senior Case Manager, Community Program Brooklyn
Safe Horizon —Brooklyn, NY
- $23.62 - $26.58 an hour
- Full-time
- Spanish
- English
- Mid-level
- Commuter assistance
- Paid holidays
Sr Case Manager/Assistant Program Director, Queens Treatment Apartment (QTA)
ACMH INC —Queens, NY
- $71,424 a year
- Full-time
- Residential
- Bachelor's degree
- Psychology
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12d
Sr Case Manager/Assistant Program Director, Bronx Supportive Apartment (BSA)
ACMH INC —Bronx, NY
- $71,424 a year
- Full-time
- Residential
- Bachelor's degree
- Psychology
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4d
Senior Case Manager, Bronx Grove 203
CAMBA —Bronx, NY
- $56,000 - $60,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- 403(b) matching
- Paid holidays
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Senior Case Manager, Highbridge Overlook/Highbridge Terrace
CAMBA —Bronx, NY
- $56,000 - $60,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- 403(b) matching
- Paid holidays
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Senior Case Manager - 5064
BronxWorks —Bronx, NY
- $58,000 a year
- Full-time
- Bilingual
- Ability to walk for extended periods
- Computer literacy
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Senior Case Manager (Corner House)
GODDARD RIVERSIDE COMMUNITY CENTER —New York, NY
- $55,000 - $60,000 a year
- Spanish
- Microsoft Outlook
- Psychiatry
- Commuter assistance
- Health insurance
Quick Apply
5d
Case Management Supervisor
Greenwich House Inc —Brooklyn, NY
- $76,000 - $78,000 a year
- Full-time
- Spanish
- Master of Social Work
- Licensed Clinical Social Worker
- Health insurance
- Dental insurance
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Senior Case Manager, Community Program Brooklyn
Safe Horizon, Inc. —Brooklyn, NY
- $23.62 - $26.58 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Commuter assistance
- Paid holidays
Quick Apply
Personal Injury Pre-Litigation Senior Case Manager
The Ward Law Group, PL —New York, NY
- $75,000 - $95,000 a year
- Full-time
- Spanish
- English
- In-person
- Disability insurance
- Health insurance
Quick Apply
8d
Senior Case Manager
Westhab Inc. —Queens, NY
- $45,000 - $52,000 a year
- Weekends as needed
- Microsoft Word
- Spanish
- Writing skills
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Senior Case Manager - 510 Gates
The Doe Fund Inc —Brooklyn, NY
- $55,939 a year
- Full-time
- Bilingual
- Microsoft Word
- Research
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Senior Case Manager - Staten Island Family Court
Safe Horizon —Staten Island, NY
- $23.68 - $26.58 an hour
- Full-time
- Mid-level
- Bachelor's degree
- Psychology
- Commuter assistance
- Paid holidays
2d
Case Worker
WEST SIDE FED SR.SUP —Bronx, NY
- $27.47 - $31.32 an hour
- Full-time
- Residential
- High school diploma or GED
- Social Work
- Commuter assistance
- Paid holidays
Quick Apply
5d
Senior Case Manager, Community Program Staten Island
Safe Horizon —Staten Island, NY
- $23.62 - $26.58 an hour
- Full-time
- Spanish
- English
- Mid-level
- Commuter assistance
- Paid holidays
Care Coordinator/Case Manager
Volunteers of America - Greater New York, Inc. —New York, NY
- $21.64 an hour
- Full-time
- Computer literacy
- Mid-level
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply

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Help 365 Senior Case Manager

NY Common Pantry -
New York, NY

Quick Apply

Job Details

Full-time
$29 - $31 an hour

Benefits

Commuter assistance
Paid holidays
Disability insurance
Dental insurance
Flexible spending account
Paid time off
Vision insurance
403(b)
Life insurance
Food provided
Pet insurance

Qualifications

Spanish
Customer communication
Computer literacy
English

Full Job Description

JOB DESCRIPTION

Help 365 Senior Case Manager

Location: New York, NY

New York Common Pantry is one of the city’s largest hunger relief organizations, providing food assistance, case management services, senior food provision, nutrition education, and hygiene services. We are a dynamic, mission-driven organization experiencing rapid growth and expansion.

NYCP is a poverty-fighting organization that reduces hunger and promotes dignity, health, and self-sufficiency by using a holistic approach. Last year, we assisted over 764,000 visitors, served over 11.7 million meals, and accessed $10.7 million in public benefits resources for our guests. Through an array of programs that we offer, we look to establish long-term stability for those we serve.

The Help 365 Senior Case Manager serves as a senior member of the Help 365 team, providing direct case management services while supporting the daily operations, quality assurance, and overall effectiveness of the case management program. This position assists individuals and families in accessing public benefits, emergency food assistance, housing stabilization resources, and other community services that promote long-term self-sufficiency.

In addition to maintaining an active caseload, the Help 365 Senior Case Manager provides day-to-day guidance, training, and operational support to Case Managers and volunteers at the NYCP East Harlem location, monitors data quality and program compliance, and assists the Assistant Director of Social Services with program oversight, reporting, and workflow coordination.

The Help 365 Senior Case Manager will report to the Assistant Director of Social Services at the 8 East 109th Street location. The schedule for this position is Tuesday through Saturday, 9 AM - 5 AM; 1-hour unpaid lunch. This is a Full-Time position, 35 hours a week, non-exempt.

Responsibilities:

Leadership & Program Oversight

Provide day-to-day guidance, mentorship, and operational support to Case Managers and volunteers.
Assist the Assistant Director of Social Services with overseeing daily Help 365 operations at the East Harlem location.
Monitor staff productivity, service quality, and adherence to department policies and procedures.
Ensure exceptional customer service is consistently provided and assist in resolving participant concerns and conflicts.
Train and onboard new Case Managers and volunteers on case management procedures, databases, and program expectations.
Monitor the accuracy and completeness of client records and ensure timely documentation in the client database.
Maintain inventory of office supplies and program materials, ensuring uninterrupted daily operations.
Represent NYCP at coalition meetings, community events, and partner organization meetings as assigned.

Case Management & Client Services

Conduct comprehensive intakes and assessments for new and returning participants.
Screen participants using the ACCESS NYC Benefits Screening Tool to determine eligibility for public benefits and entitlements.
Assist participants with applying for and maintaining benefits, including SNAP, Medicaid, Cash Assistance, SSI, and other available resources.
Refer participants to employment, housing, healthcare, legal, and other supportive services as appropriate.
Confirm receipt of benefits through NYCP's Paperless Office System (POS) in collaboration with the Human Resources Administration (HRA).
Coordinate appointments with Health Care Navigators and ensure participants have the required documentation.
Process emergency food assistance and pantry memberships.
Complete annual recertifications and benefit re-screenings for pantry members.
Resolve pantry membership issues, including inactive or replacement membership cards during food distribution.
Maintain accurate, timely, and confidential case records.

Data Management & Reporting

Monitor data quality and ensure accurate entry of client information into agency databases.
Assist with contract reporting, data collection, and program performance tracking.
Maintain participant confirmation logs and benefits tracking spreadsheets.
Support continuous quality improvement initiatives by identifying data discrepancies and recommending corrective actions.

Outreach & Collaboration

Conduct community outreach to increase awareness of NYCP's food distribution and case management services.
Participate in bi-weekly case management meetings and other departmental meetings.
Meet established program goals, performance metrics, and service targets.
Other responsibilities as assigned.

Qualifications:

Full professional proficiency level in English and Spanish is required.
A Bachelor’s degree in Social Work, Human Services, or a related field; equivalent work experience is preferred.
Commitment to helping the communities in need and NYCP’s work and mission.
Solid computer literacy and general administrative/clerical skills.
Professional written and verbal communication skills.
Proficient with Microsoft Office Suite and Google Drive.
Experience with case management databases.
Experience with HRA’s Paperless Office System (POS).
Experience with public benefits and utilizing database platforms to capture information.
Experience managing challenging interactions and de-escalating situations with clients while maintaining safety, dignity, and respect.
Cultural sensitivity and respect when serving diverse communities.
Strong multitasking skills and ability to work efficiently in a fast-paced, high-traffic environment.
Strong customer service and interpersonal skills.

This is not an exhaustive list of all responsibilities, duties, skills, efforts or requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned. This description does not constitute a contract of employment and NYCP may exercise its employment-at-will rights at any time.

New York Common Pantry is an Equal Opportunity Employer and is committed to providing equal employment opportunities to you without regard to race, creed, color, religion, national origin, sex, sexual orientation, pregnancy, marital status, age, veteran status, medical condition or disability, genetic information, gender identity, or any other protected status under federal, state, or local law.

Pay: $29.00-31.00/hour

Benefits:

Paid Holidays
Paid Time Off, including Vacation, Personal, and Sick
Medical, Medical Expense Reimbursement Plan, Dental, and Vision insurance
Limited Purpose and dependent care FSA
403(b) Retirement Account
Employer-Paid Life Insurance and Long-Term Disability
Voluntary Life Insurance
Voluntary Pet Insurance
Pre-tax Transit Benefits

Quick Apply

Refine Your Search

senior case manager jobs in new york, ny

Help 365 Senior Case Manager

Senior Case Manager

Senior Clinical Case Manager

APIP Senior Case Manager

Senior Case Manager, Community Program Brooklyn

Sr Case Manager/Assistant Program Director, Queens Treatment Apartment (QTA)

Sr Case Manager/Assistant Program Director, Bronx Supportive Apartment (BSA)

Senior Case Manager, Bronx Grove 203

Senior Case Manager, Highbridge Overlook/Highbridge Terrace

Senior Case Manager - 5064

Senior Case Manager (Corner House)

Case Management Supervisor

Senior Case Manager, Community Program Brooklyn

Personal Injury Pre-Litigation Senior Case Manager

Senior Case Manager

Senior Case Manager - 510 Gates

Senior Case Manager - Staten Island Family Court

Case Worker

Senior Case Manager, Community Program Staten Island

Care Coordinator/Case Manager

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