Top 3089 Client implementation manager Jobs in New York, Ny

Client Onboarding & Implementation Manager
9fin —New York, NY
- $120,000 - $150,000 a year
- Full-time
- Hybrid work
- Training & development
- Senior level
- Communication skills
- Commuter assistance
- Disability insurance
Client Implementation Manager, Navigation
Rightway —New York, NY
- $100,000 - $125,000 a year
- Remote
- Microsoft Excel
- Analysis skills
- Bachelor's degree
Quick Apply
Client Implementation Manager - Accelsior Suite
Deloitte —New York, NY
- $128,000 - $252,500 a year
- Full-time
- 5 years
- Finance
- Bachelor's degree
Implementation Manager
Moab —New York, NY
- $120,000 - $160,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Travel
Client Implementation Specialist
Standard Chartered —New York, NY
- $100,000 - $135,000 a year
- Hybrid work
- Office
- Finance
- Bachelor's degree
- Health savings account
- Health insurance
Client Success Manager
Green Irony —New York, NY
- $95,000 - $115,000 a year
- Remote
- Sales
- Bachelor of Science
- Senior level
- Health insurance
- Dental insurance
Onboarding Manager
PERSUIT —New York, NY
- $120,000 a year
- Hybrid work
- 3 years
- Bachelor's degree
- Continuous improvement
- Dental insurance
- 401(k)
Quick Apply
Senior Implementation Manager
Alloy —New York, NY
- $130,000 - $190,000 a year
- Monday to Friday
- Hybrid work
- Salesforce
- Office
- In-person
- Paid parental leave
- Health savings account
Client Engagement Manager
Amperos —New York, NY
- $130,000 - $200,000 a year
- Full-time
- Mid-level
- Office
- 2 years
- Commuter assistance
- Health insurance
Client Implementation Manager, Global Implementation
Standard Chartered —New York, NY
- $104,000 - $130,000 a year
- Hybrid work
- Current TB test
- 5 years
- Office
- Health savings account
- Health insurance
Workplace Manager
Harvey —New York, NY
- $137,100 - $205,700 a year
- Full-time
- 5 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Enterprise Client Success Manager
Empathy —New York, NY
- $130,000 - $150,000 a year
- Full-time
- 6 years
- Analysis skills
- Bachelor's degree
- Paid time off
- Parental leave
Quick Apply
Client Operations Manager
Playbook —New York, NY
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Hospitality
- 3 years
- Recruiting
- Disability insurance
- Health insurance
Implementation Manager
FundApps —New York, NY
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Mentoring
- Paid holidays
- Health insurance
Quick Apply
Client Operations Manager
January —New York, NY
- $120,000 - $165,000 a year
- Full-time
- Hybrid work
- SQL
- APIs
- Financial services
Client Success Manager
Metergy Solutions —New York, NY
- $90,000 - $120,000 a year
- Hybrid work
- 5 years
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Senior Manager, Implementation (IT Products)
Rippling —New York, NY
- $105,570 - $175,950 a year
- Full-time
- Hybrid work
- Inventory management
- Office
- Continuous improvement
Senior Client Success Manager
EnergyHub —New York, NY
- $110,000 - $130,000 a year
- Choose your own hours
- Remote
- 5 years
- Bachelor of Science
- Organizational skills
- Paid parental leave
- Health insurance
Quick Apply
Implementation Manager
Courier Health —New York, NY
- $140,000 - $175,000 a year
- Office
- Travel
- Senior level
- Commuter assistance
- Paid parental leave
10d
Implementation Manager
Mandrel —New York, NY
- $120,000 - $180,000 a year
- 8 hour shift
- Mid-level
- 4 years
- Communication skills
- Relocation assistance
- Health insurance
Quick Apply

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Client Onboarding & Implementation Manager

9fin
New York, NY

Apply Now

Job Details

Full-time
$120,000 - $150,000 a year

Benefits

Commuter assistance
Disability insurance
Health insurance
Dental insurance
Parental leave
Vision insurance
Sabbatical
Paid sick time

Qualifications

Project team coordination
Customer records maintenance
Managing customer accounts
Customer communication
Customer relationship building
Client onboarding
IT user and group management
Workflow management (operations management method)
Technical documentation
Operations coordination
Client file management
Training material drafting
User training (technical support)
Technical user customer support
Managing clients in a customer support role
Collaboration with product development teams
Records management
Customer relationship management
SaaS platforms
Data access controls implementation
SaaS (as product category for technical sales engineers)
Access control management
Training & development
Senior level
SaaS
Account management
Document management systems
System security
Communication skills
Stakeholder relationship building

Full Job Description

About 9fin

9fin is the AI platform powering global debt markets — the world’s largest asset class at over $145 trillion.

Debt markets are vast, global, and mission-critical, yet still run on fragmented data, PDFs, and manual workflows. 9fin replaces this broken infrastructure with a single platform that centralises proprietary credit data, deep analysis, and high-value workflows across global markets.

Today, 9fin powers teams at 300+ blue-chip institutions worldwide, including global banks, asset managers, private equity firms, law firms, and advisors. The business is scaling at exceptional speed, with rapid expansion in the US and best-in-class retention driven by deep workflow adoption.

We’re at a defining inflection point. With proven product-market fit and strong, global market pull, 9fin is accelerating toward becoming the category-defining platform for debt markets worldwide.

About Private 9fin

Private 9fin is our newest and most powerful product, designed to bring clarity and structure to some of the most sensitive and complex information in credit markets. It gives clients secure access to confidential issuer documents and information, and integrates them seamlessly into the broader 9fin platform. This data powers our in-depth covenant analysis, credit research, and proprietary analytics — helping clients move faster, stay compliant, and make smarter decisions.

What you’ll work on

You’ll be the first dedicated client services hire on the Private 9fin team. This means you’ll have real ownership, influence, and visibility from day one. You’ll build and run our onboarding and support model from the ground up, helping clients get value quickly and use our platform confidently. You’ll be the bridge between our clients and internal teams, ensuring everything runs smoothly across onboarding, access, support, and day-to-day operations.

This is a high-impact role with plenty of variety, including:

Client onboarding

Lead the full onboarding journey for new clients, from kickoff to go-live
Ensure clients are set up smoothly and securely in our platform
Design clear documentation and training materials to make onboarding scalable

Access management & support

Track how clients are using the platform, troubleshoot issues, and offer hands-on support
Be the main point of contact during onboarding — answering questions, solving problems, and escalating when needed
Deliver training and guidance to help clients get the most from our document management system

Scaling the product

Build repeatable, scalable processes as the product and client base grow
Continuously refine workflows, documentation, and support tools

Cross-functional coordination

Work closely with sales, product, engineering, and data teams to make sure client setups are correct and issues are resolved quickly
Relay client feedback to improve the platform and user experience

Platform & access configuration

Manage permissions and access settings for clients, in line with our security and compliance policies
Maintain accurate records of client configurations and document access

About You

You're likely a good fit if you have:

Experience with onboarding or account management, ideally in SaaS or fintech
Strong communication and relationship-building skills — you’re comfortable talking to clients and internal stakeholders alike
Good technical instincts — you don’t need to be an engineer, but you can troubleshoot tools and explain systems clearly
High attention to detail and excellent project management skills
A client-first mindset — you’re proactive, solution-oriented, and always thinking about how to make the experience better
Familiarity with CRM platforms, document management tools, and security best practices
Exposure to financial services or legal document workflows, a plus

Our benefits

We’re a scaling start up and we enjoy sharing our success, when the company succeeds, we always reinvest that in our people. We also offer huge amounts of responsibility, an abundance of opportunity for growth and a platform to truly excel.

Financial & Insurance

Salary $120,000 - $150,000 (depending on experience)
401(k) (9fin pay 3%, employee contributions are uncapped)
Private Health Insurance, with Dental and Vision
Paid sick leave
Disability Insurance (New York)
Commuter Benefit

Time off

25 vacation days per year
Local public holiday
Hybrid working model, to allow you the flexibility to decide how, where and when you do your best work
Work abroad for up to 3 months a year
1 month paid sabbatical after 5 years of service
Enhanced parental leave & flexible working arrangements available

Training & Culture

Professional learning and development budget
AI experimentation budget of $1,000 per employee to trial AI tools
Bi-annual team socials
Summer and Winter company social events

9fin is an equal opportunities employer

At 9fin we are dedicated to building and promoting a fair and inclusive workplace where everyone can reach their full potential and truly belong. We recognize that building diverse teams enables a more creative and productive environment. If you’re excited about this role but your experience doesn’t perfectly align with the job description, we encourage you to apply anyway. You might just be who we’re looking for — either for this role, or perhaps another.

Apply Now

Refine Your Search

client implementation manager jobs in new york, ny

Client Onboarding & Implementation Manager

Client Implementation Manager, Navigation

Client Implementation Manager - Accelsior Suite

Implementation Manager

Client Implementation Specialist

Client Success Manager

Onboarding Manager

Senior Implementation Manager

Client Engagement Manager

Client Implementation Manager, Global Implementation

Workplace Manager

Enterprise Client Success Manager

Client Operations Manager

Implementation Manager

Client Operations Manager

Client Success Manager

Senior Manager, Implementation (IT Products)

Senior Client Success Manager

Implementation Manager

Implementation Manager

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