Navigator
Stonebridge —New York, NY
- $30 an hour
- Full-time
- English
- Mid-level
- Hotel
- Disability insurance
- Health insurance
Quick Apply
4d
Receptionist
Partners Group —New York, NY
- $70,000 - $85,000 a year
- Office
- Communication skills
- Entry level
- Disability insurance
- Health insurance
12d
Client Support Specialist
Arch —New York, NY
- $95,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Mentoring
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Morgan Stanley —New York, NY
- $35,360 - $90,000 a year
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Appointment Setter
Wealthy Leadership Inc. —New York, NY
- $900 - $1,800 a week
- Part-time
- Remote
- Communication skills
- Entry level
Quick Apply
11d
Client Success Specialist II
Affirm —New York, NY
- $100,000 - $137,500 a year
- Remote
- Mid-level
- Bachelor's degree
- Fair chance
- Employee stock purchase plan
- Health insurance
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Bayview Asset Management —New York, NY
- $60,000 - $80,000 a year
- Full-time
- Microsoft Outlook
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Help at Home —Brooklyn, NY
- $22 - $24 an hour
- Full-time
- Mid-level
- High school diploma or GED
- Home Health
- Paid holidays
- Health insurance
5d
Executive Assistant - Everest
Infinity —New York, NY
- $60,000 - $85,000 a year
- Full-time
- Remote
- Google Workspace
- Mid-level
- Mentoring
- Disability insurance
- Health insurance
Customer Support Specialist
Nevly Holdings Corp. —New York, NY
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Client Relationship Analyst
Morgan Stanley —New York, NY
- $16.00 - $40.87 an hour
- Microsoft Excel
- Microsoft Outlook
- Writing skills
Customer Strategy & Operations Associate
Duet —New York, NY
- $90,000 - $110,000 a year
- Full-time
- Hybrid work
- Organizational skills
- 1 year
- Communication skills
Care Specialist (NYCE) - Remote
EmblemHealth —New York, NY
- $39,960 - $70,200 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Research
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Office Support Specialist
Zeno Group —New York, NY
- $65,000 - $75,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
10d
Customer Service Associate
Rachel inc —New York, NY
- $24.31 - $29.28 an hour
- Full-time
- Microsoft Outlook
- Computer literacy
- Analysis skills
Quick Apply
Client Service Associate
Kestra Financial —New York, NY
- $67,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Implementation Specialist
Double —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Remote
- Mid-level
- Continuous improvement
- 2 years
- Dental insurance
- 401(k)
Timekeeper - Temporary
Legence —New York, NY
- $20 - $25 an hour
- Temporary
- Remote
- Employment & labor law
- US work authorization
- Organizational skills
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Quick Apply
10d
Customer Service Associate
Core inc —New York, NY
- $25.18 - $30.32 an hour
- Full-time
- Computer literacy
- Analysis skills
- Organizational skills
Quick Apply
Customer Success
Kale —New York, NY
- $100,000 - $200,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid time off
- Retirement plan

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Navigator

Stonebridge -
New York, NY

Quick Apply

Job Details

Full-time
$30 an hour
4 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Computer operation
English
Cash register
Computer skills
POS systems

Full Job Description

City, State:

New York, New York

Rate of Pay: $30 per hour

The Navigator will respond to a wide variety of guest requests by accurately assessing the guest needs and requests and then adding personal recommendations and touches to achieve maximum customer satisfaction

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible.
Resolves customer complaints; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner making recommendations based on local knowledge and hotel practices.
Processes packages, faxes, messages, and mail which may be either outgoing or incoming in an accurate and timely manner.
Assure that collateral and information for restaurants, museums, attractions, maps, and other local attractions are updated and current.
Acts as a resource and knows what activities are available in the city (theater, sports, concerts, shows, special exhibits, sightseeing) and assists guests in these areas in order to provide information, ticketing, and reservations for guests.
Effectively communicates with all other departments to coordinate and insure that guest requests and expectations are met.
Assists with responsibilities and duties in the absence of or due to heavy volume in the areas of the Bell Desk, Business Center, and lobby coverage.
Works closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
Performs other duties as assigned by supervisor.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties of the position.

DESIRED COMPETENCIES, WORK SKILLS, AND KNOWLEDGE

To perform the job successfully, an individual should demonstrate the following competencies. Other competencies may be required.

Associate demonstrates a high QUALITY of work:

Demonstrates accuracy and thoroughness.
Monitors own work to ensure quality.
Provides the best possible service to clients and customers.

Associate demonstrates acceptable PRODUCTIVITY standards

Meets or exceeds productivity standards.
Produces adequate volume of work efficiently in a specific time.

Associate demonstrates excellent CUSTOMER SERVICE SKILLS

Responds to requests for service and assistance.
Demonstrates the desire and ability to provide high quality service to both internal and external customers.
Solicits customer feedback to improve service.

Associate demonstrates INITIATIVE

Asks for and offers help when needed.
Includes appropriate people in decision-making.

Associate demonstrates ACCOUNTABILITY for their job performance

Takes responsibility for own actions.
Performs work with little or no supervision; works independently.
Can be relied upon regarding task completion and follow up.

EDUCATION AND EXPERIENCE REQUIREMENTS:

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.

QUALIFICATIONS

Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to write simple correspondence.
Ability to speak English fluently.
Ability to interpret and perform basic computer and POS system functions.

WORK ENVIRONMENT:
The work environment normally entails the following:

Indoor work environment
May be exposed to and use of cleaning chemicals throughout the shift
Minimal to moderate noise levels consistent with hotel environment

PHYSICAL DEMANDS:

During the course of performing the physical demands of this position, associates are expected to observe and adhere to safety and security procedures, promoting a safe work environment.

The physical activity normally entails the following attributes.
Position is expected to:

Stand more than 2/3 of the time
Walk less than 1/3 of the time
Sit less than 1/3 of the time
Lift up to 15 lbs
Push / pull up to 10 pounds

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members.

Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements.

All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:

2026-07-29

Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Quick Apply

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client support jobs in new york, ny

Navigator

Receptionist

Client Support Specialist

Client Service Associate

Appointment Setter

Client Success Specialist II

Receptionist

Call Center Representative

Executive Assistant - Everest

Customer Support Specialist

Client Relationship Analyst

Customer Strategy & Operations Associate

Care Specialist (NYCE) - Remote

Office Support Specialist

Customer Service Associate

Client Service Associate

Implementation Specialist

Timekeeper - Temporary

Customer Service Associate

Customer Success

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