Top 12003 Customer experience manager Jobs in New York, Ny

Admissions & Outreach Manager
Acacia Network —New York, NY
- $65,000 a year
- Full-time
- Spanish
- Management
- Customer service
- Paid holidays
- Health insurance
Quick Apply
Associate Growth Marketing Manager
Datadog —New York, NY
- $73,000 - $97,000 a year
- Hybrid work
- Mid-level
- 2 years
- Employee stock purchase plan
Quick Apply
10d
Purchasing Manager
Advantage Wholesale Supply —Brooklyn, NY
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid holidays
- Health insurance
Quick Apply
Manager I, Documentation
Datadog —New York, NY
- $131,000 - $193,000 a year
- Remote
- Management
- Mentoring
- APIs
- Employee stock purchase plan
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Manager HIM Operations
University Hospital, Newark NJ —Newark, NJ
- $75,537 - $113,310 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health savings account
- Disability insurance
Quick Apply
7d
Customer Care Manager (Remote)
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Store discount
- Paid holidays
Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Program Manager
NYU Langone Health —New York, NY
- $84,577.92 - $100,900.80 a year
- Online Application
- Microsoft Excel
- Microsoft Outlook
- Urgent Care
- Wellness program
Office Manager Rehab
Hospital for Special Surgery —New York, NY
- $74,000 - $112,625 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
Telephone Service Center Manager
New York University —New York, NY
- $102,200 - $122,200 a year
- Full-time
- Hybrid work
- HIPAA
- Analysis skills
- University
14d
Area Manager
Van Leeuwen Ice Cream —New York, NY
- $100,000 - $120,000 a year
- Full-time
- 6 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
Quick Apply
13d
Program Manager - Manhattan, Cancer Center
NYU Langone Health —New York, NY
- $70,481.60 - $121,580.64 a year
- Online Application
- Hospital
- Master's degree
- Administrative experience
- Wellness program
12d
Community Manager (NY)
Assort Health —New York, NY
- $130,000 - $155,000 a year
- Full-time
- Mid-level
- Office
- Recruiting
- Commuter assistance
- Health insurance
Manager Duty Customer Experience
JetBlue Airways Corporation —Long Island City, NY
- $83,000 - $125,000 a year
- Pass drug screening
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
5d
District Manager
Insomnia Cookies —Brooklyn, NY
- $90,000 - $95,000 a year
- Full-time
- Bakery
- Senior level
- Retail management
- Health insurance
- Dental insurance
Quick Apply
11d
Program Lead - AV Delivery & Enablement
Uber —New York, NY
- $146,000 - $180,000 a year
- Full-time
- 5 years
- Office
- SQL
- 401(k)
Manager, Airport Customer Care
American Airlines —New York, NY
- $98,000 - $134,000 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
6h
Manager, Customer Experience
Pilot Fiber —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
Client Success Manager
Addition Wealth —New York, NY
- $80,000 - $120,000 a year
- Full-time
- Mid-level
- Travel
- 2 years
- Paid parental leave
- Health insurance
Customer Success Manager
Whip Networks, Inc. —New York, NY
- $150,000 - $185,000 a year
- Remote
- 5 years
- Analysis skills
- Senior level
- Health insurance
- 401(k)
Quick Apply

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customer experience manager jobs near new york, ny

Admissions & Outreach Manager

Acacia Network -
New York, NY

Quick Apply

Job Details

Full-time
$65,000 a year

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Supervisory support in social service case management
Client relationship management
Addiction counseling
Customer relationship building
Management
Electronic health records (EHR) management
Customer service
Social service program staff supervision
Supervising experience
Practicing as a therapist supervisor
Clinical counseling
Experience working with individuals with substance use disorders
Clinical social work

Full Job Description

MISSION STATEMENT

Are you ready to give back to the community while pursuing your passion? For over 50 years, Acacia Network and its affiliates have been committed to improving the quality-of-life and wellbeing of underserved communities in New York City and beyond. We are one of the leading human services organizations in New York City and the largest Hispanic-led nonprofit in the State, serving over 150,000 individuals every year. Our programs serve individuals at every age and developmental level, from the very young through our daycare programs to mature adults through our older adults centers. Our extensive array of community-based services are fully integrated, bilingual and culturally competent.

POSITION OVERVIEW

Provide full clinical oversight for Admissions & Outreach staff and clients consistent with maximizing service delivery to the clients served. The position requires an individual who consistently works to achieve both personal and work-unit goals; effectively extends cooperative efforts beyond the confines of the department or discipline; interacts/deals effectively with others even in adverse conditions; is willing to go the extra mile to meet the needs and expectations of individuals, families and communities; is genuine passionate, professional, transparent and responsible. The admissions and outreach manager must have excellent customer service skills and able to develop internal and external resources and customer relationships.

KEY ESSENTIAL FUNCTIONS

Works with Residential Director to review prospective clients for admission into the various components.
Help to maintain residential census at full capacity.
Coordinate, organize and conduct presentations to criminal justice institutions, community agencies, hospitals, and other programs.
Participate in case reviews and case conferences to assist with client compliance and progress.
Work collaboratively with treatment team to ensure comprehensive service plan and care coordination by participating in UR & QA activities.
Supervises intake specialists, completes employee evaluations and performance improvement plans.
Performs chart audits, conducts quality assurance and reports on performance improvement to ensure qualitative, accurate and timely documentation.
Assists staff with diagnosis, assessments and decisions for admission and ensure that they are up-to-date on new trends of substance use.
Other duties as assigned by supervisor

REQUIREMENTS

LMSW, MSW eligible for licensing, CASAC or other equivalent license with supervisory clinical experience.
A minimum of 5 years work experience in the addiction or counseling field, two of which shall be in a supervisory role.
Bilingual - Spanish preferred
Working knowledge of electronic health records.
Demonstrate skills in strengths-based, person-centered, self-directed care.

WHY JOIN US?

Acacia Network provides a comprehensive and competitive benefits package to our employees. In addition to a competitive salary, our benefits include medical, dental, and vision coverage. We also offer generous paid time off, including vacation days and paid holidays, to support a healthy work-life balance. We prioritize the well-being of our employees both professionally and personally.

As an Equal Opportunity Employer, we encourage individuals from all backgrounds to apply.

Quick Apply

Refine Your Search

customer experience manager jobs in new york, ny

Admissions & Outreach Manager

Associate Growth Marketing Manager

Purchasing Manager

Manager I, Documentation

Manager HIM Operations

Customer Care Manager (Remote)

Customer Care Supervisor (Remote)

Program Manager

Office Manager Rehab

Telephone Service Center Manager

Area Manager

Program Manager - Manhattan, Cancer Center

Community Manager (NY)

Manager Duty Customer Experience

District Manager

Program Lead - AV Delivery & Enablement

Manager, Airport Customer Care

Manager, Customer Experience

Client Success Manager

Customer Success Manager

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