Top 12083 Customer experience manager Jobs in New York, Ny

Commercialization Manager
We All Gotta Eat! Hospitality Group —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Heavy lifting
- Writing skills
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Account Manager
Upfluence —New York, NY
- $65,000 - $90,000 a year
- Full-time
- English
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
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Branch Manager
Valley National Bank —Kearny, NJ
- $73,700 - $125,800 a year
- Mid-level
- Office
- 3 years
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Purchasing Manager
Advantage Wholesale Supply —Brooklyn, NY
- $75,000 - $90,000 a year
- Full-time
- Mid-level
- Office
- Team management
- Paid holidays
- Health insurance
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Operations Manager
Confidential (Shipping & Logistics) —Long Island City, NY
- $75,000 - $90,000 a year
- Full-time
- Background check
- 6 years
- Customer service
- Paid holidays
- Disability insurance
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Associate Manager | Customer Experience
Ramp —New York, NY
- $88,000 - $132,000 a year
- Weekends as needed
- Hybrid work
- Research
- Mid-level
- Home Health
- Travel reimbursement
- AD&D insurance
Manager Duty Customer Experience
JetBlue Airways Corporation —Long Island City, NY
- $83,000 - $125,000 a year
- Pass drug screening
- Mid-level
- High school diploma or GED
- Employee stock purchase plan
- Disability insurance
4d
Customer Care Manager (Remote)
JCPenney —Wayne, NJ
- $69,000 - $115,000 a year
- Remote
- Bachelor's degree
- Experience equivalent to degree accepted
- Senior level
- Store discount
- Paid holidays
Manager, Customer Experience
Pilot Fiber —New York, NY
- $115,000 - $140,000 a year
- Full-time
- Hybrid work
- Recruiting
- Senior level
- Leadership
- Health insurance
- Dental insurance
Customer Experience Manager
Saks Fifth Avenue —New York, NY
- $94,388 - $117,986 a year
- Weekends as needed
- Bilingual
- Mid-level
- Mentoring
Associate Manager | Customer Experience
Ramp Financial —New York, NY
- $88,000 - $132,000 a year
- Weekends as needed
- Hybrid work
- Mid-level
- Home Health
- Fair chance
- Travel reimbursement
- AD&D insurance
Growth Customer Success Manager
Yoodli AI Roleplays —New York, NY
- $125,000 - $150,000 a year
- Remote
- Mid-level
- 3 years
- Communication skills
- Health insurance
- Dental insurance
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Customer Success Manager
Whatnot —New York, NY
- $113,000 - $155,000 a year
- Full-time
- Hybrid work
- Mid-level
- Paid parental leave
- Health insurance
Customer Care Supervisor (Remote)
JCPenney —Wayne, NJ
- $57,000 - $95,000 a year
- Remote
- Management
- Mid-level
- High school diploma or GED
- Store discount
- Paid holidays
Customer Success Manager
Whip Networks, Inc. —New York, NY
- $150,000 - $185,000 a year
- Remote
- 5 years
- Analysis skills
- Senior level
- Health insurance
- 401(k)
Quick Apply
Customer Success Manager - US EST
Kentik —New York, NY
- $100,000 - $150,000 a year
- Email
- Remote
- 5 years
- Mid-level
- Product management
Quick Apply
10d
Senior Manager of Customer Experience
Suno —New York, NY
- $150,000 - $210,000 a year
- Full-time
- 7 years
- Management
- Office
- Paid parental leave
- Health savings account
Strategic Customer Success Manager
Miter —New York, NY
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- Office
- Presentation skills
- APIs
- Commuter assistance
- Paid parental leave
6d
Customer Success Manager - NY
Atera —New York, NY
- $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Workplace Experience Manager (New York City)
Latent —New York, NY
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Continuous improvement

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Commercialization Manager

We All Gotta Eat! Hospitality Group
New York, NY

Quick Apply

Job Details

Full-time
$80,000 - $100,000 a year
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Employee discount

Qualifications

Stakeholder relationship building

Full Job Description

COMMERCIALIZATION MANAGER - SPECIALITY FOOD

The Manager, Commercialization at We All Gotta Eat! provides direction and coordination to multiple subject matter experts to deliver a CPG product to full commercial scale within the defined product specifications, timelines, and cost parameters. The Manager, Commercialization, reports to the CEO, and works as a strong collaborator and central hub for providing direction and facilitating the planning and go to market progress with a group of business, marketing, supply chain, co-manufacturing, co-packing, product development, and technology leaders, to ensure prioritization and successful delivery across the full commercialization process for our CPG business unit.

The Manager, Commercialization leads multiple cross-functional efforts through the product commercialization process delivering specialty food products beginning at late-stage feasibility/bench to fully scaled commercialization.
Collaborate closely with product development and marketing to identify and act on opportunities and risk during product early stage development and innovation.
Responsible for the effectiveness of the cross-functional collaboration and advancement of thenew product initiatives.
Fully owns and leads the successful delivery of products through to full scale production that meet both external customer, co-manufacturing and company expectations and goals.
Define and calculate commercialization life stages and timelines and measure progress and performance of internal and external stakeholders.
Actively manage and build rapport with the executive team and strategically advise on priorities, options, risks, costs versus benefits, and impacts on other business priorities
Provide frequent and transparent updates, manage sponsor expectations, and keep all stakeholders informed of the progress of all in-flight products/projects.
Consistently identify, implement, and socialize the most effective processes, tools, and systems to keep the department current with world-class best practices.
Lead and develop comprehensive resource models and risk mitigation plans in collaboration with agency leadership and discipline leads.
Actively contribute to the development of the We All Gotta Eat! culture and standards of quality.
Strong collaborator and team player with demonstrated track record of bringing speciality food products to market utilizing multiple commercialization strategies (owned manufacturing, co-manufacturing)
Exceptional people skills with highly developed facilitation and conflict resolution skills.
Deep understanding and experience in business process engineering and optimization.
Bachelor's degree or equivalent experience in a related field of Product Development, Commercialization, Brand Management or Manufacturing.
3-4 years in a CPG and food development environment managing initiatives.
Proven track record in stakeholder management with strong cross-functional collaboration skills operating in a matrix organization environment.
Ability to travel to (up to 25%).
Ability to interact with vendors and partners at an executive level.
Outstanding organizational skills and attention to detail.
Exhibit strong team leadership and decision-making skills.
Excellent written and oral presentation and communication skills.
Requires grasping, writing, standing, sitting, walking, repetitive motions, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, coworkers, and management.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Position requires standing and walking for a period of 3-5 hours without a rest break.
Occasional moderate to heavy lifting and carrying, bending, and reaching overhead may be required.
Requires manual dexterity to use and operate all necessary equipment

We All Gotta Eat! Hospitality Group is an expanding, multi-unit, multi-concept restaurant group with locations in New York, FL and soon CA. Our group includes critically acclaimed locations, including Sushi Noz, Noz Market and Noz 17 in NYC, and soon LA. Chez Fifi a French Bistro with Basque influence on NY’s UES. Our Miami locations include Eleventh Street Pizza locations, and Fooq’s Little River. We are growing our brand to include additional restaurant locations and our premium, chef-created, specialty food product line.

We All Gotta Eat! Hospitality Group is an Equal Opportunity Employer.

Pay: $80,000.00 - $100,000.00 per year

Benefits:

401(k)
Dental insurance
Employee discount
Health insurance
Paid time off
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

customer experience manager jobs in new york, ny

Commercialization Manager

Account Manager

Branch Manager

Purchasing Manager

Operations Manager

Associate Manager | Customer Experience

Manager Duty Customer Experience

Customer Care Manager (Remote)

Manager, Customer Experience

Customer Experience Manager

Associate Manager | Customer Experience

Growth Customer Success Manager

Customer Success Manager

Customer Care Supervisor (Remote)

Customer Success Manager

Customer Success Manager - US EST

Senior Manager of Customer Experience

Strategic Customer Success Manager

Customer Success Manager - NY

Workplace Experience Manager (New York City)

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