Top 1735 Customer relationship agent Jobs in New York, Ny

Reservations Agent
Westin Grand Central —New York, NY
- $30 - $38 an hour
- Full-time
- English
- Hotel
- Ability to sit for extended periods
- Disability insurance
- Health insurance
Quick Apply
Contact Center Agent I
VNS Health —Manhattan, NY
- $17.49 - $21.80 an hour
- Per diem
- Remote
- English
- High school diploma or GED
- Bachelor's degree
Front Desk Agent
SVIH MANAGEMENT LLC —New York, NY
- $26 an hour
- 2 years
- Communication skills
- Entry level
Quick Apply
Guest Experience Agent
Marriott International, Inc —New York, NY
- $31.83 - $42.45 an hour
- Full-time
- Hotel
- High school diploma or GED
- Entry level
6d
Guest Services Agent
Kimpton Hotels & Restaurants —New York, NY
- $28.50 - $33.35 an hour
- Weekends as needed
- Research
- Hotel
- High school diploma or GED
Quick Apply
Entry-Level Sales Rep (Remote Work)
Agent Integration —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Dental insurance
Quick Apply
Remote Customer Service/Sales Representative
Agent Alliance —Forest Hills, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Substitute Core Agent
Four Seasons —New York, NY
- $30 - $39 an hour
- Weekends as needed
- Sales
- Writing skills
- English
11d
Front Desk Agent at The Whitby Hotel
Crosby Hotel LLC —New York, NY
- $20 - $25 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent - Part time
Fairfield Inn and Suites NY Manhattan Financial District —New York, NY
- $21 an hour
- Part-time
- Microsoft Excel
- Hotel
- Organizational skills
Quick Apply
Customer Support Specialist
Nevly Holdings Corp. —New York, NY
- $60,000 - $85,000 a year
- Full-time
- High school diploma or GED
- Bachelor's degree
- Training & development
- Paid parental leave
- Health insurance
Reservations Coordinator
FAIRMONT —New York, NY
- $32 - $37 an hour
- Weekends as needed
- 2 years
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
Fairfield Inn and Suites NY Manhattan Financial District —New York, NY
- $20 - $22 an hour
- Weekends as needed
- Microsoft Excel
- Hotel
- Organizational skills
Quick Apply
PM Front Desk Agent
Warren Street Hotel —New York, NY
- $20 - $25 an hour
- Weekends as needed
- English
- Hotel
- High school diploma or GED
Quick Apply
Remote Entry-Level Inside Sales Rep
Agent Integration —Staten Island, NY
- $60,000 - $65,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Dental insurance
Quick Apply
Floating Assistant - NY
BUCHWALD —New York, NY
- Full-time
- 5 years
- Office
- Microsoft Office
Quick Apply
Front Desk Agent PM/Overnight
Maison —New York, NY
- $24 - $25 an hour
- Overnight shift
- Hotel
- Organizational skills
- Front desk
- Health insurance
- Dental insurance
Quick Apply
13d
Customer Relations Representative - State Farm Agent Team Member
Rey Polanco - State Farm Agent —New York, NY
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
- Entry level
- Health insurance
- 401(k)
Quick Apply
Reservationist
IHMS LLC. —New York, NY
- $33 an hour
- Mid-level
- Hotel
- Bachelor's degree
Quick Apply
Part Time/Full Time - Front Desk Agent/Night Auditor
Aloft Brooklyn —Brooklyn, NY
- $19 - $20 an hour
- Part-time
- Microsoft Excel
- Hotel
- Organizational skills
Quick Apply

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Reservations Agent

Westin Grand Central -
New York, NY

Quick Apply

Job Details

Full-time
$30 - $38 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount
Opportunities for advancement
Life insurance
Pet insurance

Qualifications

Customer communication
Employee relationship building
Stakeholder relationship building

Full Job Description

About Us

It’s Your Moment to Rise. Start Your Journey with us at the The Westin New York Grand Central and discover a place where you’re given a choice to not just get up and go to work, but rise. To feel empowered by career growth opportunities in a people-first environment. And to work together to enhance the well-being of our guests, our communities and each other. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. Discover our team spirit during Monthly Town Hall Celebrations, rejuvenation during all shifts with complimentary breakfast, lunch and dinner. If you’re someone who is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at The Westin New York Grand Central, together we can rise.

Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!

We value U.S. military experience and invite all qualified military candidates to apply.

Overview

Assist guests during the reservation process.

Essential Duties and Responsibilities

Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication. Listen to callers to understand inquiries and requests. Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. •Promote HEI Hotels and Resorts and brand-specific marketing programs. Assign reservations based on guest preferences and availability.
Read, retrieve, communicate, and verify information including confirmation number to caller. Input and retrieve data using a computer reservation system and utilizing codes for efficiency.
Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc.
Know, understand, and communicate applicable deposit and guarantee policies as requested.
Handle complaints in a tactful manner and negotiate resolutions such as alternative accommodations when hotel is sold out.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.

Qualifications and Skills

Can communicate well with guests.
Ability to effectively deal with customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger to collect accurate information.
Ability to access, read and accurately input information using a moderately complex computer system.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Compensation

Salary Range: $30.00 - $38.00 Hourly

Tipped/Service Charge Eligible? No

Discretionary Performance Bonus Eligible? No

Benefits

HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!

For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.

HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Quick Apply

Refine Your Search

customer relationship agent jobs in new york, ny

Reservations Agent

Contact Center Agent I

Front Desk Agent

Guest Experience Agent

Guest Services Agent

Entry-Level Sales Rep (Remote Work)

Remote Customer Service/Sales Representative

Substitute Core Agent

Front Desk Agent at The Whitby Hotel

Front Desk Agent - Part time

Customer Support Specialist

Reservations Coordinator

Front Desk Agent

PM Front Desk Agent

Remote Entry-Level Inside Sales Rep

Floating Assistant - NY

Front Desk Agent PM/Overnight

Customer Relations Representative - State Farm Agent Team Member

Reservationist

Part Time/Full Time - Front Desk Agent/Night Auditor

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