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Systems Analyst

DEPT OF YOUTH & COMM DEV SRVS -
New York, NY

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Job Details

Full-time
$88,997 - $130,282 a year

Benefits

Loan forgiveness

Qualifications

High school diploma or GED
Stakeholder management

Full Job Description

Systems Analyst

DEPT OF YOUTH & COMM DEV SRVS

Posted on

05/21/2026

Full-time

Location

NYC-ALL BOROS

Exam may be required

Department

IT - Project Management Office

Salary range: $88,997.00 – $130,282.00

Save

Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of
community-based organizations and programs to alleviate the effects of poverty and to provide
opportunities for New Yorkers and communities to flourish.

DYCD supports New York City youth and their families by funding a wide range of high-quality youth
and community development programs, including:

After School

Community Development

Family Support

Literacy Services

Youth Services

Youth Workforce Development

Role and Responsibilities:

The Information Technology Department is looking for a Systems Analyst/Product Owner to join the
Data & Reporting team to assist in the Business Process Analysis.

Systems Analyst is responsible for analyzing business requests and applying the relevant process analysis to produce a cohesive
requirement. Which would include requirement gathering, data analysis, process modeling, gap
analysis and solution design.

The candidate will be responsible for assessing the overall analysis, design, and delivery of assigned
business, operational & technical projects as well as recommending the best practices for solutions
based on business needs.

This role as a Systems Analyst will report directly to the Deputy Director of Project Management and
Business Analysis under the IT Strategy and Project Management Unit.

This candidate is expected to determine the overall vision of products, managing various backlog items
and deciding which feature each product will have according to clients’ preferences.
Act as liaison between the business stakeholders and the technical team to ensure a cohesive product
is delivered.

The responsibilities include but are not limited to the following:

Apply business analysis methodologies to gather requirements

Review, analyze and update requirements for completeness and obtain business/stakeholder sign off

Develop and utilize standard templates/ format layouts to accurately and concisely write requirements.

Where applicable, develop prototypes of interfaces based on user requirements

Create process models, specifications, diagrams, and charts to provide direction to developers &/or

project team.

Manage and track the status of the requirements throughout the project lifecycle; enforce and redefine

as necessary.

To communicate changes, enhancements and modifications of business requirements

Define the vision for the team’s product

Manage the product backlog and prioritize them based on changing requirements

Develop user stories/product backlog items

Monitor and evaluate product progress at each stage of the process

Liaise with the product team and end users to deliver updates

Participate in Scrum meetings and product sprints

Perform user acceptance testing to validate requirements &/or defect management

Define reporting and alerting requirements

Help design, document and maintain system processes

Report on common sources of technical issues or questions and make recommendations to product

team

Communicate key insights and finding to product team

Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value

to the customer.

Assist in the tracking of documentation, including specifications, testing plans,

installation/operational/performance qualifications, training plans, etc.

Facilitate compliance with State and agency policies by developing requirements that will support

those policies.

Provide peer to peer support to other Systems Analyst and Quality Assurance Analyst team members.

Assist in creating new business analysis standards and guidelines and in the adoption of new and

emerging technologies and practices.

COMPUTER ASSOC (SOFTWARE) - 13631

Minimum Qualifications

1. A baccalaureate degree from an accredited college including or supplemented by 24 semester credits in computer science or a related computer field and one year of satisfactory full-time computer software experience in computer systems development and analysis, applications programming, database administration, maintenance and support, systems programming, data communications, mainframe development, mobile development, web development and design; or

2. A four-year high school diploma or its educational equivalent and five years of satisfactory full-time computer software experience as described in "1" above; or

3. Education and or/or experience equivalent to "1" or "2" above. College education may be substituted for up to two years of the required experience in "2" above on the basis that 60 semester credits from an accredited college is equated to one year of experience. In addition, 24 semester credits from an accredited college or graduate school in computer science or a related field, or a certificate of at least 625 hours in computer programming from an accredited technical school (post high school), may be substituted for one year of experience. However, all candidates must have at least a four-year high school diploma or its educational equivalent and at least one year of satisfactory full-time experience as described in "1" above.

Preferred Skills

- At least 2 years of experience in business requirement gathering and creating workflows - Experience using SQL or related query languages - Excellent written and verbal communication skills - Solid attention to detail and multi-tasking skills - Knowledge of Agile/Scrum methodologies - Knowledge of IIBA BABOK methodology

55a Program

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City Residency is not required for this position

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Job ID

761392

Posted until

07/20/2026

Title code

13631

Civil service title

COMPUTER ASSOC (SOFTWARE)

Title classification

Competitive-1

Business title

Systems Analyst

Experience level: Experienced (non-manager)

Job level

Number of positions

Work location

2 Lafayette St., N.Y.

Category: Technology, Data & Innovation

Systems Analyst

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