Top 71 Direct support associate Jobs in New York, Ny

Associate Director-64530101
ICL —Brooklyn, NY
- $105,000 a year
- Management
- Psychiatry
- Licensed Clinical Social Worker
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12d
Community Life Associate (Bowery Campus)
The Bowery Mission —New York, NY
- $21.63 an hour
- Full-time
- CPR Certification
- Customer service
- Computer literacy
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6d
Associate Director-SB530101
ICL —Bronx, NY
- $72,141 a year
- On call
- Addiction Medicine
- Psychology
- Recruiting
- Health insurance
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Associate Director-07530101
ICL —Brooklyn, NY
- $75,026.22 a year
- On call
- Addiction Medicine
- Writing skills
- Office
- Health insurance
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Membership Associate
The Educational Alliance Inc. —New York, NY
- $20 an hour
- Part-time
- Microsoft Excel
- 3 years
- Entry level
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10d
Support Associate
Middesk —New York, NY
- $31 an hour
- Full-time
- Research
- Office
- Bachelor's degree
Office Services Associate
Opensity Solutions —New York, NY
- $20 - $34 an hour
- Full-time
- Office
- Organizational skills
- 1 year
- Health insurance
- Dental insurance
Quick Apply
3d
Customer Experience Associate
Marble Health —New York, NY
- $65,000 - $80,000 a year
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
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Associate, Client Success
Epsilon —New York, NY
- $56,000 - $84,000 a year
- Email
- Hybrid work
- Marketing
- Bachelor's degree
- Organizational skills
- Commuter assistance
- Paid holidays
2d
Client Service Associate
Kestra Financial —New York, NY
- $67,000 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Host/Front desk associate
SleePare —New York, NY
- $17 - $18 an hour
- Part-time
- Hospitality
- Customer service
- Front desk
- Paid time off
- Flexible schedule
Quick Apply
12d
Administrative Associate
ACP Early Intervention —Bronx, NY
- $20.00 - $21.50 an hour
- Full-time
- Spanish
- High school diploma or GED
- Children
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Commercial Insurance Partnership Associate
Metropolitan Commercial Bank —New York, NY
- $70,000 - $90,000 a year
- Office
- Experience equivalent to degree accepted
- In-person
Corporate Client Associate
Dream Opportunity —Manhattan, NY
- $65,000 - $85,000 a year
- Full-time
- Google Workspace
- Writing skills
- Research
Quick Apply
Front Desk Associate
Bilingual Speech Language and Swallowing Therapy —Kew Gardens, NY
- $17 - $20 an hour
- Part-time
- Bilingual
- Microsoft Outlook
- Inventory management
- Flexible schedule
Quick Apply
Associate Program Director - Outpatient
Integrity House —Newark, NJ
- $67,500 a year
- Full-time
- Background check
- Addiction Medicine
- Licensed Clinical Social Worker
- 403(b) matching
- Commuter assistance
Quick Apply
Administrative Associate
Seamless Talent —New York, NY
- $55,000 - $65,000 a year
- Mid-level
- Office
- 3 years
Client Solutions Associate - New York, NY (October 2026)
FactSet Research Systems —New York, NY
- $70,000 - $76,000 a year
- Full-time
- Mid-level
- Office
- Analysis skills
Associate Director-ME530101
ICL —Brooklyn, NY
- $73,497 a year
- On call
- Mid-level
- Residential
- Administrative experience
- 403(b) matching
- Commuter assistance
Quick Apply
Mental Health Associate
Trinitas Regional Medical Center —Elizabeth, NJ
- $26.39 an hour
- Day shift
- Psychiatry
- Patient monitoring
- Mid-level
- Paid parental leave
- Paid holidays
3d

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Associate Director-64530101

ICL -
Brooklyn, NY

Quick Apply

Job Details

$105,000 a year
12 days ago

Qualifications

Staff supervision
Management
Managing teams of therapists
Health insurance policy knowledge
Social service program staff supervision
Clinic experience
Administrative experience
Working with children
Practicing as a therapist supervisor
Adolescents
Employment law in talent management
Task assignment

Full Job Description

JOB SUMMARY

The Associate Director of Clinics provides day-to-day clinical and operational leadership across two MHOTRS clinics. This role delivers direct clinical services (small caseload), provides clinical supervision to clinicians, and supports the Program Director in all administrative aspects of clinic operations. The Assistant Director ensures high-quality, strengths-based care; oversees the full client flow (referrals, intakes, admissions, discharges); and maintains full compliance with OMH regulations and agency policies. The role coordinates interdisciplinary teams, promotes a safe and therapeutic environment, and uses data to drive access, quality, and outcomes.

ESSENTIAL JOB FUNCTIONS: List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

1) Clinical Leadership & Supervision

Provide Clinical Supervision to therapist in accordance with licensure standards and agency policy; ensure supervision notes and supervision plans are maintained.
Direct clinical treatment services: oversee development, implementation, and review of service plans; ensure rehabilitative interventions are individualized, strength-based, trauma-informed, and culturally responsive.
Maintain a safe, therapeutic environment; reinforce evidence-based practices, risk assessment, and fidelity to program models.
Authorize intake and discharge decisions consistent with clinical necessity, OMH requirements, payer rules, and agency policy.
Oversee intake & preplacement: review referrals and records; conduct/coordinate biopsychosocial assessments; collaborate with medical/psychiatric and care navigation staff for appropriate placement and timely access.
Monitor counseling and rehabilitative services (individual, family, group): evaluate quality, appropriateness, and adherence to regulatory guidelines and best practices.
Ensure comprehensive information gathering (medical, psychological, social determinants) and that staff appropriately assess client capabilities, risks, and goals.
Direct inspection of case records for completeness and quality (diagnostic assessments, treatment plans, service plan reviews, progress notes, releases/consents, closing/discharge summaries); ensure accuracy of data in the EHR and any manual records.
Conduct regular clinical meetings, lead case conferences, utilization reviews, and quality rounds.
Review crisis assessments and interventions; During / after crisis and ensure follow-up documentation safety planning.
Carry a small caseload to maintain clinical acuity and model practice excellence.

2) Administrative Leadership & Operations Support

Administratively manage the full client flow for both MHOTRS clinics: referrals, screenings, intakes, admissions, transfers, and discharges; maintain timely throughput and equitable access.
Own clinic scheduling logistics (template integrity, clinician availability, waitlist management, no-show reduction strategies); track access KPIs (time to intake, time to first psychiatry, engagement at 30/60/90 days).
Ensure regulatory compliance with OMH requirements, HIPAA, incident policies, and agency standards; prepare for audits and corrective action plans.
Documentation and billing integrity: partner with Clinic Director, Finance/QA to ensure medical necessity, accurate coding, timeliness, and completeness of notes/plans; monitor held claims and reversals.
Data informed management: run EHR and dashboard reports; analyze trends (productivity, outcomes, grievances, incident patterns); implement improvement projects.

3) Personnel Management (administrative)

Establish and maintain work schedules and caseload assignments; approve time and attendance; manage time clock edits per HR suspense.
Staffing & recruitment: review authorized positions; submit RFPs / COSs for vacancies; interview candidates per policy and employment law; recommend staffing pattern changes.
Training & compliance: Provide and ensure completion of required training. Provide training/coaching in assigned clinical subjects and charting practices.
Employee relations and safety: monitor morale and work climate; prevent/eliminate harassment or discrimination; receive and escalate sexual harassment complaints to HR and participate in investigations as directed.
Leave management: monitor accruals; approve leave requests; notify HR for FMLA/related leaves; maintain appropriate contact with staff during extended leaves.
Onboarding & orientation: manage orientation of new personnel; reinforce program philosophy, protocols, and regulatory adherence.
Conducts Investigations: Conducts internal investigations of untoward incidents directed by Quality Assurance or Human Resources in accordance with agency policy.
Performs other job-related duties as assigned

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

Committed to the active promotion of ICL values and goals.
Knowledge of mental health legislation and the ability to lead a multi-disciplinary staff of professionals and paraprofessionals in providing treatment and rehabilitative services.
Ability to manage multiple projects, delegate tasks, and check on the completion of assigned tasks.
Ability to manage resources, which includes money, material, time, and people.
Ability to prioritize, think logically and follow procedures and instructions.
Position requires flexibility with hours, may require after-hour calls.
Ability to effectively communicate and interact with auditors, regulatory bodies, clients, staff, colleagues, public, other agencies and their staff and third-party insurance personnel.
Must have an excellent understanding of state and city OASAS/DOH/ OMH) regulations.
Must have knowledge of third party and managed care requirements.
Excellent written and verbal communication skills.
Successful track record of leading diverse interdisciplinary staff is essential.
Position requires flexibility with hours, may require after-hour calls.

QUALIFICATIONS AND EXPERIENCE

Licensed Psychologist or Licensed Clinical Social Worker with current, valid NYS registration. Training and Experience: 3 years minimum clinical experience (with children, adolescents, and adults). 1 year minimum progressive administrative and/or supervisory experience.

#ICLRN

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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Refine Your Search

direct support associate jobs in new york, ny

Associate Director-64530101

Community Life Associate (Bowery Campus)

Associate Director-SB530101

Associate Director-07530101

Membership Associate

Support Associate

Office Services Associate

Customer Experience Associate

Associate, Client Success

Client Service Associate

Host/Front desk associate

Administrative Associate

Commercial Insurance Partnership Associate

Corporate Client Associate

Front Desk Associate

Associate Program Director - Outpatient

Administrative Associate

Client Solutions Associate - New York, NY (October 2026)

Associate Director-ME530101

Mental Health Associate

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