Top 1400 Front of house Jobs in New York, Ny

Guest Services Agent
Hotel 57 —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Lobby Concierge / Front Desk Associate (All Shifts)
Urban Associates, LLC —New York, NY
- $22.00 - $30.77 an hour
- Weekends as needed
- Mid-level
- Residential
Quick Apply
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Front Desk Team Member
EQX Hotel Management LLC —New York, NY
- $35 - $38 an hour
- 8 hour shift
- English
- Hotel
- Bachelor's degree
Quick Apply
Guest Services Manager
The Garden City Hotel —Garden City, NY
- $70,000 - $72,000 a year
- Weekends as needed
- Mid-level
- Hotel
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Experienced Italian Cuisine Fine Dining Line Chef
Grissini Restaurant —Englewood Cliffs, NJ
- $20 - $25 an hour
- Full-time
- Mid-level
- In-person
- Leadership
- Paid time off
Quick Apply
Floor Manager
Estiatorio Milos —New York, NY
- $85,000 - $95,000 a year
- Weekends as needed
- Bar
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
17h
Bar Manager - Soho House New York
Soho House & Co. —New York, NY
- $85,000 - $90,000 a year
- 8 hour shift
- Microsoft Word
- Bar
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Floor Manager
Quality Branded —New York, NY
- $75,000 - $80,000 a year
- Full-time
- Sales
- Inventory management
- Ability to walk for extended periods
- Paid training
- Continuing education credits
Quick Apply
Sous Chef
Leonard's Palazzo —Great Neck, NY
- $75,000 - $90,000 a year
- Weekends as needed
- Cooking
- Mid-level
- Mentoring
- Health insurance
- Dental insurance
Quick Apply
Floor Manager
Estiatorio Milos —New York, NY
- $80,000 - $90,000 a year
- Weekends as needed
- Bar
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
16h
Head Sushi Chef
Sushi by Bou Global LLC —Hoboken, NJ
- $1,731 - $1,924 a week
- Full-time
- Mid-level
- Communication skills
Quick Apply
7d
Restaurant Manager - La Tête d’Or
La Tête d’Or —New York, NY
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- 3 years
- Ability to lift 50 pounds
Quick Apply
Executive Sous Chef
Grissini Restaurant —Englewood Cliffs, NJ
- $70,195.27 - $73,003.50 a year
- Full-time
- Mid-level
- In-person
- Leadership
- Paid time off
Quick Apply
Senior Restaurant Manager
Momosan Ramen & Sake —New York, NY
- $80,000 - $90,000 a year
- Weekends as needed
- 5 years
- Sanitation
- Recruiting
- Health insurance
- Paid time off
Quick Apply
7d
Sushi Chef
Sushi by Bou Global LLC —New Rochelle, NY
- $1,347 - $1,539 a week
- Full-time
- Mid-level
- Communication skills
Quick Apply
7d
Premium Supervisor, UBS Arena
Delaware North —Elmont, NY
- $21.50 an hour
- Weekends as needed
- Mid-level
- Ability to lift 50 pounds
- No degree
- Paid parental leave
- Paid holidays
7d
Join our Vibrant Team - Kitchen Supervisor Wanted
Yasubee —Chelsea, NY
- From $20 an hour
- Part-time
- Fast casual restaurant
- Mid-level
- US work authorization
Quick Apply
14d
Sous Chef
Confidential —New York, NY
- $80,000 - $85,000 a year
- Full-time
- Casual dining restaurant
- Sales
- Culinary experience
- Health insurance
- Dental insurance
Quick Apply
Sushi Chef – Catering & Events
Sushi by Bou Global LLC —New York, NY
- $1,442 - $1,731 a week
- Full-time
- Mid-level
- Driver's License
- In-person
- Health insurance
- Dental insurance
Quick Apply
12d

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Guest Services Agent

Hotel 57 -
New York, NY

Apply Now

Job Details

Full-time
$32.86 - $43.81 an hour

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
Client rapport building
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate’s portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry’s most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.

Location:

Hotel 57 is a contemporary 17-story hotel perfectly situated on Lexington Avenue at the corner of 57th Street, steps from Central Park, Fifth Avenue and Bloomingdales while walking distance to Radio City Music Hall, Rockefeller Center, The Museum of Modern Art and many boutiques and restaurants. All major public transportation (bus and subway lines) are within a few blocks. The hotel offers 205 guestrooms (including 19 suites) which are tastefully appointed with modern décor and upscale amenities.

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

front of house jobs in new york, ny

Guest Services Agent

Lobby Concierge / Front Desk Associate (All Shifts)

Guest Services Agent

Front Desk Team Member

Guest Services Manager

Experienced Italian Cuisine Fine Dining Line Chef

Floor Manager

Bar Manager - Soho House New York

Floor Manager

Sous Chef

Floor Manager

Head Sushi Chef

Restaurant Manager - La Tête d’Or

Executive Sous Chef

Senior Restaurant Manager

Sushi Chef

Premium Supervisor, UBS Arena

Join our Vibrant Team - Kitchen Supervisor Wanted

Sous Chef

Sushi Chef – Catering & Events

I want to receive the latest job alert for front of house in new york, ny

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