Top 11033 Goods in manager Jobs in New York, Ny

Warehouse Quality Manager
MetTel —New York, NY
- Up to $150,000 a year
- Writing skills
- Analysis skills
- Presentation skills
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Manager of Orientation and Outreach
Goodwill NYNJ —New York, NY
- $70,000 - $75,000 a year
- Full-time
- Spanish
- English
- Mid-level
- Commuter assistance
- Health insurance
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13d
Manager, Design Operations
Capital One —New York, NY
- Email
- 3 years
- Mentoring
- Fair chance
- Health insurance
Recruitment Services Manager
Goodwill NYNJ —Bronx, NY
- $75,000 - $90,000 a year
- Full-time
- 3 years
- Supervising experience
- Bachelor's degree
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Area Manager
Van Leeuwen Ice Cream —New York, NY
- $100,000 - $120,000 a year
- Full-time
- 6 years
- Organizational skills
- Senior level
- Health insurance
- Dental insurance
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NYC: Customer Support Manager
New York Pilates —New York, NY
- $110,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Store discount
- Health insurance
Associate Manager, Brand Activation & Experiences - NY
Moët Hennessy —New York, NY
- $92,000 - $115,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Mid-level
- 3 years
- Commuter assistance
- Paid parental leave
Manager, Employee Relations
paypal —New York, NY
- $116,500 - $173,250 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Health insurance
- Paid time off
Project Manager, Programs
OFFICE OF THE MAYOR —Manhattan, NY
- $62,868 - $94,521 a year
- Full-time
- Bilingual
- Microsoft Excel
- Mid-level
- Loan forgiveness
13d
Customer Success Manager
Impact.com —New York, NY
- $80,000 - $95,000 a year
- Remote
- Marketing
- Mid-level
- Bachelor's degree
- Health insurance
- 401(k)
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Client & Events Manager
Delvaux —New York, NY
- $120,000 - $150,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Dental insurance
Events Manager
Milbank LLP —New York, NY
- $140,000 - $160,000 a year
- Full-time
- Hybrid work
- 7 years
- Microsoft Excel
- Microsoft Outlook
Assistant General Manager
Transdev —New York, NY
- $136,032.00 - $141,918.40 a year
- Full-time
- Microsoft PowerPoint
- Microsoft Word
- Background check
- Disability insurance
- Flexible schedule
5d
Operations & Administration Manager - New York City Office
Casey Family Programs —New York, NY
- $83,215 - $112,585 a year
- Full-time
- Office
- Driving
- Children
- Paid holidays
- Health insurance
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Production Manager - Hybrid NYC
BaubleBar —New York, NY
- $85,000 - $95,000 a year
- Hybrid work
- 5 years
- Office
- Analysis skills
- Paid holidays
- Health insurance
Doorman/Concierge - Residential Properties
Urban Associates, LLC —New York, NY
- $20.34 - $27.12 an hour
- Background check
- Heavy lifting
- Computer literacy
Quick Apply
Operations Manager
Cushman & Wakefield —New York, NY
- $110,500 - $130,000 a year
- Full-time
- Office
- 3 years
- Bachelor's degree
- Health savings account
- Disability insurance
Quick Apply
Non-Commercial Goods Specialist
H&M —New York, NY
- $108,638 a year
- Full-time
- Hybrid work
- Mid-level
- Experience equivalent to degree accepted
- Commercial
- Health insurance
- Paid time off
Quick Apply
Manager - Client Events, US
Latham & Watkins LLP —New York, NY
- $140,000 - $160,000 a year
- Full-time
- Hospitality
- 6 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Assistant Front Office Manager
Four Seasons —New York, NY
- $83,000 - $88,000 a year
- Weekends as needed
- English
- Mid-level
- Hotel

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Warehouse Quality Manager

MetTel -
New York, NY

Quick Apply

Job Details

Up to $150,000 a year

Qualifications

Customer communication

Full Job Description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

The Quality & Continuous Improvement Manager is a builder role. In the near term, the primary focus is establishing the operational infrastructure that the warehouse currently lacks: documented processes, a performance measurement system, and a discipline of continuous improvement. Alongside that foundational work, this role will stand up the warehouse's first outbound QC function — starting lean and building toward a repeatable inspection standard — and will own customer escalation management, serving as the operational point of contact when order quality issues reach the customer. This is a cross-cutting role that serves both domains, reports directly to the VP, and earns influence through expertise and consistency rather than direct authority.

ROLE AND RESPONSIBILITIES:

Continuous Process Improvement

Identify and lead structured improvement initiatives across outbound and inbound operations
Run root cause analysis on recurring errors and quality failures; drive corrective actions to completion and verify they stick
Build a cadence of improvement — regular reviews, prioritized problem lists, and visible progress tracking
Partner with domain managers to surface floor-level issues and translate them into solvable process problems

SOP Ownership

Build the warehouse SOP library from the ground up — document how work is actually done, then standardize and improve it
Keep procedures current as processes evolve; ensure SOPs are accessible and followed, not just written
Own the onboarding and training documentation that supports consistent execution across team leads and ICs

Data Analytics & KPI Ownership

Own the KPI infrastructure — design and maintain dashboards, scorecards, and shift reports that give leadership and managers reliable operational visibility
Partner with domain managers to define meaningful targets and build team lead accountability into the weekly performance rhythm
Produce consistent, accurate performance data; flag trends, anomalies, and leading indicators before they become crises
Own the weekly performance review cadence — prepare, facilitate, and follow up

Outbound QC (Build-Out)

Stand up the warehouse's first outbound QC function — define inspection criteria, build the process, and hire/develop 1–2 QC staff
Focus initial QC coverage on outbound order accuracy: verify orders are correct, complete, and meet shipment standards before leaving the building
Track defect rates and order accuracy; use data to prioritize where QC attention has the most impact
Build toward a repeatable, scalable QC standard that can expand as the team grows

Customer Escalation Management

Serve as the operational point of contact for customer escalations related to order quality, shipment accuracy, or fulfillment errors
Investigate escalations, identify root cause, and coordinate resolution across outbound and inbound as needed
Close the loop with the customer-facing team with clear findings and corrective actions
Track escalation patterns to identify systemic issues and feed them back into the improvement roadmap

Key Metrics

Outbound order accuracy rate
Customer escalation volume and resolution time
SOP coverage % (documented and current)
KPI scorecard cadence and accuracy
CI project completion rate
Error recurrence rate (post-corrective action)

DESIRED QUALIFICATIONS:

3+ years in warehouse operations, supply chain, or logistics, with a track record in process improvement, quality, or analytics
Experience building operational infrastructure from scratch — SOPs, KPI systems, or QC functions — not just inheriting and maintaining them
Strong analytical skills: comfortable designing dashboards, interpreting operational data, and presenting findings to leadership
Experience handling customer escalations in an operations or fulfillment context; able to investigate, communicate clearly, and close the loop
Hands-on experience writing SOPs in a fast-moving warehouse or fulfillment environment
Continuous improvement methodology experience (Lean, Six Sigma, or equivalent) strongly preferred
Ability to operate with minimal direction — this role sets its own agenda based on where the biggest gaps are

Competencies

Builder mindset — energized by creating structure where little exists; doesn't need things to be figured out to get started
Analytical rigor — builds systems and data infrastructure that hold up under scrutiny
Influence without authority — earns credibility with domain managers through expertise, consistency, and follow-through
Customer orientation — treats escalations as signal, not noise; takes quality failures personally
Operational credibility — has been on the floor; understands how warehouse work actually gets done and why processes break

The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay for this position is up to $150,000-170,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

Keywords: Warehouse, QualityManager, WarehouseQuality

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at www.mettel.net

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Refine Your Search

goods in manager jobs in new york, ny

Warehouse Quality Manager

Manager of Orientation and Outreach

Manager, Design Operations

Recruitment Services Manager

Area Manager

NYC: Customer Support Manager

Associate Manager, Brand Activation & Experiences - NY

Manager, Employee Relations

Project Manager, Programs

Customer Success Manager

Client & Events Manager

Events Manager

Assistant General Manager

Operations & Administration Manager - New York City Office

Production Manager - Hybrid NYC

Doorman/Concierge - Residential Properties

Operations Manager

Non-Commercial Goods Specialist

Manager - Client Events, US

Assistant Front Office Manager

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