Top 7625 Growth associate Jobs in New York, Ny

Customer Experience Associate
Drive Sally —Queens, NY
- $24 - $27 an hour
- Full-time
- Spanish
- Office
- Leadership
- Health insurance
- Dental insurance
Quick Apply
6d
Front Desk Clerk
Cambria NYC Chelsea —New York, NY
- $27 - $29 an hour
- Full-time
- Hotel
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Inventory Associate
Cannabis on York —New York, NY
- $22 an hour
- US work authorization
- Entry level
- Employee discount
Internal Communications Associate
D. E. Shaw & Co., L.P. —New York, NY
- $135,000 - $165,000 a year
- Mid-level
- Bachelor's degree
- Communication skills
- Health insurance
- 401(k) matching
Public Relations Junior Associate
Avenue Z, Inc. —New York, NY
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Research
- Organizational skills
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
14d
Shipping & Packing Associate
Infinite Edge.Inc —Brooklyn, NY
- $20 - $24 an hour
- Full-time
- Background check
- Customer service
- Warehouse
- Food provided
Quick Apply
14d
Stock Associate - The Mall at Bay Plaza
Aeropostale —Bronx, NY
- $17.00 - $21.25 an hour
- Weekends as needed
- Merchandising
- Ability to lift 50 pounds
- Entry level
- Paid holidays
- Health insurance
Stock Associate - Part Time (New York - SoHo)
Oak+Fort - NY SoHo —New York, NY
- $17 - $19 an hour
- Part-time
- Background check
- Sales
- Merchandising
- Health insurance
- Dental insurance
Quick Apply
Seasonal Concessions Associate
MSG Entertainment Holdings, LLC —New York, NY
- $22 an hour
- Part-time
- Bar
- Merchandising
- Ability to climb stairs
Quick Apply
Strategic Operations Associate
Everyday Health - Consumer —New York, NY
- $60,000 - $75,000 a year
- Full-time
- Salesforce
- Bachelor's degree
- 1 year
- Employee stock purchase plan
- Paid holidays
Juice Barista - New York
SunLife Organics —New York, NY
- $17.50 an hour
- Part-time
- Serving
- Computer literacy
- US work authorization
- Employee discount
Quick Apply
Raw Materials Associate, Nike - Calvin Klein
TUG —New York, NY
- $76,300 - $103,100 a year
- Full-time
- Mid-level
- Bachelor's degree
- Organizational skills
- Health insurance
- Opportunities for advancement
GARAGE - Seasonal Sales Associate - Soho
GRG USA LLC —New York, NY
- $17.50 - $19.50 an hour
- Part-time
- High school diploma or GED
- Entry level
- Retail sales
- Employee discount
- Flexible schedule
2d
Data Entry Specialist
FreshlyDried —Harrison, NJ
- $70,000 - $90,000 a year
- Full-time
- Administrative experience
- High school diploma or GED
- Grocery store experience
- Employee discount
Quick Apply
Associate
Incandescent —New York, NY
- $110,000 - $160,000 a year
- Full-time
- 3 years
- Senior level
- Health insurance
- Dental insurance
Growth Associate
Flipturn —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Junior Associate, Communications & Advocacy
Global Health Strategies —New York, NY
- $50,000 - $55,000 a year
- Experience equivalent to degree accepted
- Communication skills
- Entry level
Quick Apply
Production Assistant
Newform —New York, NY
- $48,000 - $58,000 a year
- Full-time
- Office
- In-person
- Entry level
- Commuter assistance
- Dental insurance
Quick Apply
Mailroom Associate
SPS North America —New York, NY
- $25 an hour
- Monday to Friday
- Maintenance
- Office
- Ability to lift 25 pounds
- Health savings account
- Disability insurance
Quick Apply
Real Estate Sales Associate | Mentorship & Career Growth
Compass Real Estate —Brooklyn, NY
- $56,569.08 - $150,000.00 a year
- Contract
- Residential
- In-person
- Communication skills
- Flexible schedule
Quick Apply

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growth associate jobs near new york, ny

Customer Experience Associate

Drive Sally
Queens, NY

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Job Details

Full-time
$24 - $27 an hour
6 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Spanish
Managing customer accounts
Client onboarding
Email customer support
Rental car coordination
Phone communication
Rental vehicle sales
Service scheduling
Upselling
In-person customer service
Maintenance schedule management
Incident Escalation
Post-sales issue resolution
Managing clients in a customer support role
Cross-selling
Cash register operations
Client retention
Task prioritization
Customer engagement
Accident reporting
Documentation Handling
Account management
Leadership
Communication skills
Email support
Entry level

Full Job Description

Customer Experience Associate

Sally’s mission is to be the most trusted vehicle and service provider for professional drivers. We operate a large fleet of vehicles that we provide to rideshare, last mile, and taxi drivers on a flexible basis. We invest heavily in our technology and our people to deliver best-in-class service to our customers.

Role Overview

The Customer Experience Associate is responsible for delivering best-in-class customer service to Sally’s prospective and existing drivers by providing fast, accurate, and professional support across in-person, phone, and email interactions.

This role supports customer onboarding, account management, and daily service needs while ensuring drivers have a seamless experience renting, returning, and maintaining their vehicles. The Customer Support Associate plays a critical role in keeping customers informed, supported, and satisfied—driving long-term retention and strong operational performance.

Reports to: Manager of Operations

Employment Type: Full-Time

Compensation Type: Hourly

Expected Hours: Business Hours

Success in this role looks like customers receiving fast and accurate support, seamless onboarding and vehicle handoffs, high customer satisfaction across all service interactions, and disciplined adherence to company policies with rapid adoption of new processes and operational standards.

Key performance metrics include:

CSAT (Customer Satisfaction Score)
On-time task completion (timely completion of launches and returns, completion of post-accident information intake, etc.)
Response time / time-to-resolution
Onboarding completion accuracy
Customer retention support outcomes
Operational error rate (documents, accounts, vehicle processes)
Upsells of add-on services

What you’ll do

Serve as first-line support for all customer interactions in person, on the phone, and via email.
Complete driver onboarding, including pricing communication, contract execution, upselling add-on services, and vehicle matching.
Provide best-in-class customer service using strong knowledge of the rideshare industry and Sally policies.
Manage driver and vehicle accounts and ensure records remain accurate and up to date.
Operate a cash register and manage daily cash flow (if applicable)
Support a seamless vehicle rental process by preparing documentation, processing returns, and coordinating physical recoveries.
Schedule vehicles for service and repairs and coordinate with internal teams as needed.
Ensure necessary information is captured in a timely and complete manner following accidents to enable driver charge and claims processes to happen efficiently and effectively
Identify recurring customer issues and escalate trends to leadership to improve customer experience and operational processes.
Complete additional tasks assigned by your manager to support daily branch operations.

What we look for

Customer service experience with strong communication skills.
Strong customer-first mindset and comfort working directly with people all day.
High attention to detail and ability to complete documentation accurately.
Ability to manage multiple tasks and prioritize effectively.
Patience and professionalism when handling escalations or difficult customer situations.
Availability to work Monday–Friday as well as rotating weekends and holidays.
Spanish proficiency is a plus.

Benefits

PTO days
401k
Medical, dental, and vision contribution plans
Team lunches onsite

Compensation range: $50,000-$55,000 ($24 - $27 Hourly)

*Offer amounts within our ranges are based on skills, experience, relevant education or training, and other job-related factors. At Sally, we believe in making thoughtful decisions around compensation to ensure the growth and development of our employees. We want you to grow with us as our company grows!

Quick Apply

Refine Your Search

growth associate jobs in new york, ny

Customer Experience Associate

Front Desk Clerk

Inventory Associate

Internal Communications Associate

Public Relations Junior Associate

Shipping & Packing Associate

Stock Associate - The Mall at Bay Plaza

Stock Associate - Part Time (New York - SoHo)

Seasonal Concessions Associate

Strategic Operations Associate

Juice Barista - New York

Raw Materials Associate, Nike - Calvin Klein

GARAGE - Seasonal Sales Associate - Soho

Data Entry Specialist

Associate

Growth Associate

Junior Associate, Communications & Advocacy

Production Assistant

Mailroom Associate

Real Estate Sales Associate | Mentorship & Career Growth

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