Top 2827 Head of customer Jobs in New York, Ny

Student Financial Services Coordinator
St. Francis College —Brooklyn, NY
- $35 an hour
- Part-time
- Mid-level
- Office
- Finance
- Health savings account
- Health insurance
Quick Apply
Clerical Associate - L IV
NYC Health + Hospitals —New York, NY
- $46,503 - $53,479 a year
- Online Application
- Office
- High school diploma or GED
- Data entry
- Commuter assistance
- Paid holidays
Clerical Associate - Level IV
NYC Health + Hospitals —New York, NY
- $46,503 - $53,479 a year
- Online Application
- Office
- High school diploma or GED
- Data entry
- Commuter assistance
- Paid holidays
Customer Success
Kale —New York, NY
- $100,000 - $200,000 a year
- Full-time
- Mid-level
- Office
- 3 years
- Paid time off
- Retirement plan
Head of Fraud
Revolut —New York, NY
- $225,150 - $237,000 a year
- Full-time
- Management
- Continuous improvement
- Mentoring
Head of US
Almedia —New York, NY
- $270,000 - $330,000 a year
- Full-time
- Sales
- Office
- Analysis skills
10d
Head of Customer Success
Tabs —New York, NY
- $216,000 - $276,000 a year
- Full-time
- CPA
- Office
- QuickBooks
- Health insurance
- Dental insurance
Quick Apply
Manager of Operations
ASPHALT GREEN INC —Brooklyn, NY
- $75,000 - $82,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Communication skills
Quick Apply
Head of Storytelling
Rippling —New York, NY
- $185,000 - $230,000 a year
- Full-time
- Hybrid work
- 7 years
- Office
- Supervising experience
Senior Manager of Customer Success
NYC Health + Hospitals —New York, NY
- $80,000 - $90,542 a year
- Full-time
- Office
- Master's degree
- Supervising experience
- Commuter assistance
- Paid holidays
10d
Store Associate (Part Time) - Chelsea, NY
Lidl —New York, NY
- From $20.50 an hour
- Part-time
- 18 years or older
- Ability to lift 50 pounds
- Entry level
- AD&D insurance
- Health insurance
2d
Project Coordinator
NYU Langone Health —New York, NY
- $66,300 - $70,350 a year
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Wellness program
Head of Talent
Probook —New York, NY
- $225,000 - $275,000 a year
- Full-time
- Management
- Office
- Senior level
- Health insurance
- Dental insurance
Head of Workplace Services
Decagon —New York, NY
- $220,000 - $280,000 a year
- Full-time
- 6 years
- Office
- Senior level
- Health insurance
- Dental insurance
3d
Store Associate (Part Time) - Lower East Side, NY
Lidl —New York, NY
- From $20.50 an hour
- Part-time
- 18 years or older
- Ability to lift 50 pounds
- Entry level
- AD&D insurance
- Health insurance
5d
Clerical Associate - Level IV-Promotional Opportunity for Permanent Incumbents Only
NYC Health + Hospitals —New York, NY
- $46,503 - $53,479 a year
- Online Application
- Acute care
- Office
- High school diploma or GED
- Commuter assistance
- Paid holidays
Head of People
Patlytics, Inc. —New York, NY
- $180,000 - $225,000 a year
- Full-time
- US work authorization
- Senior level
4d
Customer Support Manager
Pickle —New York, NY
- $100,000 - $140,000 a year
- Full-time
- Hybrid work
- Office
- SQL
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Executive Assistant to the Head of CMF Americas
Crédit Agricole CIB —New York, NY
- $85,000 - $110,000 a year
- Writing skills
- Office
- Bachelor's degree
Head of Social
FanDuel —New York, NY
- $171,000 - $214,000 a year
- Hybrid work
- 11+ years
- Senior level
- Commercial
- Commuter assistance
- Paid holidays
Quick Apply

I want to receive the latest job alert for head of customer in new york, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of customer jobs near new york, ny

Student Financial Services Coordinator

St. Francis College -
Brooklyn, NY

Quick Apply

Job Details

Part-time
$35 an hour

Benefits

Health savings account
Health insurance
Dental insurance
Flexible spending account
Paid time off
Parental leave
Employee assistance program
Vision insurance
Life insurance
Retirement plan

Qualifications

Spreadsheets
Financial data analysis tools
Excel data analysis

Full Job Description

About St. Francis College (SFC)

Founded in 1859 by the Franciscan Brothers, St. Francis College (SFC) has a rich legacy of academic excellence and service. Located in Brooklyn, New York, SFC educates over 4,500 students, primarily from the five boroughs, with backgrounds representing over 70 countries and more than 40 languages. With a network of 20,000 alumni, the college has produced distinguished public servants, scientists, lawyers, business professionals, nurses, teachers, and members of the clergy.

Rooted in Franciscan values of community, collaboration, and connection, SFC remains committed to providing a first-class, attainable, high-quality education to individuals of all racial, ethnic, and religious backgrounds, with a special focus on working-class New Yorkers. In 2021, the College launched a transformative initiative to restructure academic and programmatic offerings, aligning them with 21st-century career needs while expanding its reach locally and internationally. In 2022, SFC relocated to a modern, state-of-the-art campus in Downtown Brooklyn, ensuring it continues to prepare students for success in a rapidly evolving world.

Job Summary

Reporting to the Head of Student Accounts and working closely with the Associate Director, the Student Financial Services Counselor supports the daily operations of the Student Accounts Office and serves as a primary point of contact for students and families regarding tuition, billing, payment options, and account balances.

This role is responsible for processing transactions, maintaining accurate financial records, supporting reconciliations, and resolving routine account inquiries. It requires strong customer service skills, advanced Excel proficiency, and the ability to work confidently with financial data. This is a professional staff position with growth potential within the Division of Student Financial Services.

Salary Range: $45,000 – $60,000 per year

Essential Duties and Responsibilities: Student Financial Services Counselor

Student Support and Customer Service

Serve as a primary point of contact for students and families regarding tuition, billing, payment plans, and account balances
Provide accurate and timely support via email, phone, and in-person interactions
Deliver a professional, student-centered service experience aligned with SFC values

Account Management and Transaction Processing

Process payments, charges, adjustments, and refunds in accordance with College policies
Maintain accurate student account records within institutional systems
Support payment plan administration and follow up on outstanding balances

Financial Reconciliation and Data Integrity

Reconcile daily transactions to ensure accuracy and completeness
Review account activity, identify discrepancies, and support resolution
Maintain the integrity of financial and transactional records

Reporting and Administrative Support

Prepare reports and maintain tracking tools and documentation
Ensure organized records to support audits and internal reviews
Provide general administrative support to Student Financial Services

Collaboration and Process Improvement

Partner with leadership to enhance workflows and operational efficiency
Support process improvements and system updates
Collaborate with cross-functional teams as needed

Compliance and Confidentiality

Maintain confidentiality of student financial information
Ensure compliance with institutional policies and applicable regulations

Qualifications

Bachelor’s degree in Finance, Accounting, Business, or related field preferred
Experience in finance, customer service, or administrative operations preferred
Ability to work accurately in a deadline-driven environment

Required Skills and Competencies

Advanced Microsoft Excel skills, including formulas, sorting, filtering, and lookups
Strong communication, interpersonal skills and customer service mindset
Ability to analyze and interpret financial data Strong attention to detail and organization
Sound judgment and problem-solving ability
Ability to manage multiple priorities in a fast-paced environment
Ability to work independently and collaboratively

Interested applicants can apply by visiting sfc.edu/why-sfc/careers-at-sfc.

St. Francis College is committed to providing opportunities to all persons without regard to sex, race, creed, color, religion, national origin, citizenship status, age, disability, marital status, gender identity or expression, predisposing genetic characteristics, status as a victim of domestic violence, sexual orientation, status as a Vietnam-era or special disabled veteran, or any other characteristic protected by law in its education programs and activities or employment.

The College is an Equal Opportunity employer.

Pay: $35.00 per hour

Benefits:

Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Parental leave
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

head of customer jobs in new york, ny

Student Financial Services Coordinator

Clerical Associate - L IV

Clerical Associate - Level IV

Customer Success

Head of Fraud

Head of US

Head of Customer Success

Manager of Operations

Head of Storytelling

Senior Manager of Customer Success

Store Associate (Part Time) - Chelsea, NY

Project Coordinator

Head of Talent

Head of Workplace Services

Store Associate (Part Time) - Lower East Side, NY

Clerical Associate - Level IV-Promotional Opportunity for Permanent Incumbents Only

Head of People

Customer Support Manager

Executive Assistant to the Head of CMF Americas

Head of Social

I want to receive the latest job alert for head of customer in new york, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected