Top 128 Hotel front office manager Jobs in New York, Ny

Front Office Night Manager - The Waldorf Astoria New York
Hilton —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Inventory management
- Mid-level
- Residential
- Paid parental leave
- Employee stock purchase plan
Assistant Front Office Manager
Four Seasons —New York, NY
- $83,000 - $88,000 a year
- Weekends as needed
- English
- Mid-level
- Hotel
14d
Sales Manager
Nine Orchard Hotel (MML Hospitality) —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Hotel
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Guest Services Manager
The Garden City Hotel —Garden City, NY
- $70,000 - $72,000 a year
- Weekends as needed
- Mid-level
- Hotel
- US work authorization
- Disability insurance
- Health insurance
Quick Apply
Front Office Manager
Crescent Hotels & Resorts LLC —New York, NY
- $80,000 - $90,000 a year
- Mid-level
- Hotel
- Leadership
- 401(k) matching
- Employee discount
Quick Apply
10d
Director of Front Office
Marriott International, Inc —New York, NY
- $119,000 - $152,000 a year
- Full-time
- High school diploma or GED
- Mentoring
- Recruiting
Director of Front Office
Virgin Hotels New York City —New York, NY
- $100,000 - $110,000 a year
- Computer literacy
- English
- 3 years
Quick Apply
Front Desk Team Member
EQX Hotel Management LLC —New York, NY
- $35 - $38 an hour
- 8 hour shift
- English
- Hotel
- Bachelor's degree
Quick Apply
Front Office Manager
Mandarin Oriental Hotel Group —New York, NY
- $80,000 - $85,000 a year
- Overnight shift
- English
- Mid-level
- Residential
- Health insurance
- Dental insurance
Asst. Front Office Manager
EQX Hotel Management LLC —New York, NY
- $75,000 - $79,000 a year
- Overtime
- English
- Mid-level
- Data entry
Quick Apply
Overnight Front Office Manager
Park Central Hotel —New York, NY
- $75,000 - $80,000 a year
- Overnight shift
- Mid-level
- Windows
- Hotel
Hotel Mgr
M Social Downtown —New York, NY
- $150,000 - $160,000 a year
- Full-time
- 6 years
- Hotel
- Bachelor's degree
Front Desk Manager
NoMo SoHo Hotel —New York, NY
- $35 - $36 an hour
- Mid-level
- Hotel
- High school diploma or GED
- 401(k) matching
- Employee discount
Quick Apply
12d
Assistant Front Office Manager
Fitzpatrick Hotel Group —New York, NY
- $70,000 a year
- Weekends as needed
- English
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
5d
Front Office Manager
Hotel 48Lex NYC —New York, NY
- $75,000 - $80,000 a year
- Weekends as needed
- Mid-level
- Hotel
- Accounting
- Wellness program
- Health insurance
2d
Front Office Director
Hilton Garden Inn Central Park South —New York, NY
- $85,000 - $90,000 a year
- Full-time
- Computer literacy
- Hotel
- Continuous improvement
Quick Apply
Hotel Manager
Park Lane —New York, NY
- $165,000 - $205,000 a year
- Full-time
- 6 years
- Hotel
- Bachelor's degree
Front Office Manager
Warwick Hotels and Resorts - New York —New York, NY
- $66,000 - $70,000 a year
- Weekends as needed
- Mid-level
- 3 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Assistant Front Office Manager
Triumph Hotels —New York, NY
- $67,000 - $70,000 a week
- Full-time
- Mid-level
- Hotel
- Front desk
Quick Apply
3d
Guest Services Attendant (Front Office)
The Surrey, A Corinthia Hotel —New York, NY
- $30 an hour
- Full-time
- Mid-level
- Hotel
- Front desk
Quick Apply

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hotel front office manager jobs near new york, ny

Front Office Night Manager - The Waldorf Astoria New York

Hilton -
New York, NY

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Job Details

Full-time
$80,000 - $90,000 a year

Benefits

Paid parental leave
Employee stock purchase plan
Health insurance
Dental insurance
Paid time off
Parental leave
Employee assistance program
Retirement plan

Qualifications

Hotel cost control
Financial forecasting
Staff performance monitoring
Staff supervision
Team member evaluation
Hotel policy compliance
Operations management
Inventory management
Night audit
Upselling
Greeting customers
Customer satisfaction tracking
Answering guest questions
Team scheduling
Managing hospitality teams
Mid-level
Financial control management
Recruiting
Interviewing
Meeting facilitation
Hotel staff training
Office management
Hotel and accommodations guest complaints handling
Customer satisfaction improvement
Hotel guest account management
Hotel operations budget management
Process management
Team motivation (leadership skill)
Balancing end-of-day transactions
Marketing

Full Job Description

After undergoing a transformative restoration, The Waldorf Astoria New York is now open and has reignited its magnetic allure. The Waldorf Astoria New York is seeking team members to unveil a new era of luxury which embodies the spirit of New York City.

With a fresh, modern expression of its rich, authentic legacy, Waldorf Astoria provides guests the exceptional environment and the personalized attention of True Waldorf Service that creates unforgettable experiences for discerning travelers with 375 rooms (plus 375 residences), 40,000 square feet of event space, holistic spa and wellness programming, and celebrity chef partnership. In landmark destinations around the world, Waldorf Astoria Hotels & Resorts reflect the culture and history of their extraordinary locations.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website , Instagram, Facebook , YouTube

The Waldorf Astoria New York

What will I be doing?

As Front Office Night Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:

Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with Company standards
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Complete audit procedures, as needed
Recruit, interview and train team members
Complete Night Audit process ensuring accuracy of financial transactions, reporting and system balancing

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office Night Manager , you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

Manage all Front Office operations to include, but not limited to, guest service and registration (check-in/check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
Ensure compliance with Company standards
Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
Complete audit procedures, as needed
Recruit, interview and train team members
Complete Night Audit process ensuring accuracy of financial transactions, reporting and system balancing
Review arrivals, departures and VIPs for the following day to ensure operational readiness

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality . Acting with Integrity and always doing the right thing. Inspiring others through Leadership . A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now , bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We'll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
Financial security for your future – Our retirement plans make it easier to save for what’s next

*Benefits availability may vary depending on Team Member’s location as well as terms and conditions of employment and are subject to the terms and conditions of each specific program/plan.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands , and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Apply Now

Refine Your Search

hotel front office manager jobs in new york, ny

Front Office Night Manager - The Waldorf Astoria New York

Assistant Front Office Manager

Sales Manager

Guest Services Manager

Front Office Manager

Director of Front Office

Director of Front Office

Front Desk Team Member

Front Office Manager

Asst. Front Office Manager

Overnight Front Office Manager

Hotel Mgr

Front Desk Manager

Assistant Front Office Manager

Front Office Manager

Front Office Director

Hotel Manager

Front Office Manager

Assistant Front Office Manager

Guest Services Attendant (Front Office)

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