Top 16728 Information technology company Jobs in New York, Ny

ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Office Operations Associate - NYC
Datadog —New York, NY
- $51,000 - $75,000 a year
- Writing skills
- Office
- Entry level
- Employee stock purchase plan
Quick Apply
11d
Software Development Engineer in Test (SDET)
MetTel —New York, NY
- $90,000 - $120,000 a year
- Computer Science
- Mid-level
- Java
Quick Apply
Information Graphics Editor - Client Services, Strategic Capital
Prologis —New York, NY
- $74,400 - $93,000 a year
- Full-time
- Hybrid work
- 5 years
- Mid-level
- Office
- Paid holidays
- Health insurance
6d
Product Analyst (SEO)
Macy’s —New York, NY
- $81,120 - $135,120 a year
- 5 years
- Mid-level
- Microsoft Office
- Store discount
- Paid holidays
Desktop Support Engineer I
CME Group —New York, NY
- $33.55 - $55.96 an hour
- Full-time
- Office
- Windows
- Entry level
- Health insurance
- 401(k)
IT Support Specialist
Qureos Inc —New York, NY
- $30 - $45 an hour
- Part-time
- Computer science
- Computer Science
- Mid-level
- Paid training
- Paid holidays
4d
(USA) Specialist Technician, Technology Support - IT Support
Vizio —New York, NY
- $25 - $48 an hour
- High school
- Mid-level
- Office
- Paid jury duty
- Disability insurance
3d
IT Operations Specialist
CertiK —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Remote
- Google Workspace
- Computer Science
- Mid-level
- Health savings account
- AD&D insurance
Quick Apply
Technical Support, Associate / New York, NY
BlackRock Investments —New York, NY
- $110,000 - $140,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Health insurance
- Tuition reimbursement
Software Test Engineer (Entry Level)
RTTS —New York, NY
- $60,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer Science
- English
- Office
- Paid holidays
- Health insurance
Quick Apply
3d
Executive Desktop Support Associate
Fortress Investment Group LLC —New York, NY
- $150,000 - $160,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- 401(k)
IT Operations Analyst
Harvey —New York, NY
- $109,100 - $163,700 a year
- Full-time
- Google Workspace
- Mid-level
- Office
- Health insurance
- Dental insurance
Administrative Assistant, Gap Inc. Human Resources
Gap Inc. —New York, NY
- $43.20 - $52.90 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Store discount
- Employee stock purchase plan
Data Analyst
Wellthy —New York, NY
- $80,000 - $90,000 a year
- Email
- Remote
- Mid-level
- 3 years
- SQL
- Health insurance
- Dental insurance
Quick Apply
IT Help Desk Tier 1
Siepe —New York, NY
- $65,000 - $72,000 a year
- Full-time
- Inventory management
- Mid-level
- Office
- Health insurance
- Dental insurance
Mailroom Associate
SPS-North America —New York, NY
- $25 an hour
- Monday to Friday
- Maintenance
- Office
- Ability to lift 25 pounds
- Health savings account
- Disability insurance
Quick Apply
Technical Support Agent Remote
Qureos Inc —Island Park, NY
- $24 - $34 an hour
- Full-time
- Remote
- Computer science
- Computer Science
- Windows
- Paid training
- Opportunities for advancement
2d
Live Chat Representative
Qureos Inc —New York, NY
- $29 - $39 an hour
- Full-time
- English
- Communication skills
- Entry level
10d
Technology Support III
JPMorganChase —New York, NY
- $114,000 - $155,000 a year
- Full-time
- Google Workspace
- Mid-level
- Communication skills
- Health insurance
- Tuition reimbursement
10d

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ITSM Manager

Starr Companies -
New York, NY

Quick Apply

Job Details

Full-time
$160,000 - $185,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Computer science
System administration
Computer Science
Enterprise software
Configuration management
Process improvement
Bachelor's degree
ServiceNow
ITIL implementation
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

ITSM Manager

Job Summary

The IT Service Management (ITSM) Manager is responsible for leading the organization’s ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM processes, and leads a team and partners responsible for platform configuration, adoption, and ongoing improvement.

Key Responsibilities

Lead the design, implementation, and optimization of ITSM processes  using Service Now platform (Incident, Problem, Change, Request, and Configuration Management). 
Provide functional and architectural oversight for ServiceNow enhancements, integrations, and upgrades.
Manage and develop the ITSM / ServiceNow team and oversee vendor partners.
Build ITSM practices  using Service Now plarform to improve our user experience from a delivery of services they receive\request to ultimately empower them towards self-service. Providing them with multiple channels of communication to our platform. Ex. MS teams, Email, Phone, Portal. 
Drive automation and integration between ITSM tools and other enterprise systems. Ex. Workday, Intune, Systrack, Solarwinds. 
Own configuration, administration, and support of the ServiceNow platform;
Partner with business and IT stakeholders to define requirements, drive adoption, and gather feedback for continual service improvement.
Develop actionable dashboards, SLA/KPI metrics, and performance reports leveraging ServiceNow’s reporting capabilities.
Ensure ITSM practices and documentation support regulatory, security, and audit requirements

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
Demonstrated ServiceNow experience as a platform owner, ITSM lead, or lead administrator in an enterprise environment.
Hands-on knowledge of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions.
Strong understanding of ITIL principles and service management best practices.
Experience leading teams and/or vendors delivering ITSM and ServiceNow services.
Strong stakeholder management, communication, and leadership skills.

Preferred Qualifications

ITIL v4 certification.
ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
Experience deploying or scaling ServiceNow in a global or multinational organization.
Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Pay: $160,000.00 - $185,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

information technology company jobs in new york, ny

ITSM Manager

Office Operations Associate - NYC

Software Development Engineer in Test (SDET)

Information Graphics Editor - Client Services, Strategic Capital

Product Analyst (SEO)

Desktop Support Engineer I

IT Support Specialist

(USA) Specialist Technician, Technology Support - IT Support

IT Operations Specialist

Technical Support, Associate / New York, NY

Software Test Engineer (Entry Level)

Executive Desktop Support Associate

IT Operations Analyst

Administrative Assistant, Gap Inc. Human Resources

Data Analyst

IT Help Desk Tier 1

Mailroom Associate

Technical Support Agent Remote

Live Chat Representative

Technology Support III

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