Top 1173 It Jobs in New York, Ny

Managed Services Help Desk Manager
Network Right —New York, NY
- $110,000 - $125,000 an hour
- Full-time
- Hybrid work
- Background check
- Google Workspace
- 5 years
- Commuter assistance
- Paid parental leave
Quick Apply
7h
Information Technology Engineer- Cloud Data (Architect, SQL Server Administration, Data Gateway)
LiveOnNY —Long Island City, NY
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- 7 years
- Azure
- Computer Science
- Disability insurance
- Health insurance
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L2 Dual Platform IT Technician (NYC)
DeepTech Inc. —New York, NY
- $80,000 - $90,000 a year
- Email
- Google Workspace
- 11+ years
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
L2 PC Technician (NYC)
DeepTech Inc. —New York, NY
- $75,000 - $82,000 a year
- Email
- Background check
- Google Workspace
- Azure
- Commuter assistance
- AD&D insurance
Quick Apply
Software Support Technician
Celerant Technology Corp —Iselin, NJ
- $40,000 - $50,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Windows
- Health insurance
- 401(k)
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IT Support Specialist I
Weill Cornell Medicine —New York, NY
- $33.30 - $37.69 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
Desktop Support Engineer I
CME Group —New York, NY
- $33.55 - $55.96 an hour
- Full-time
- Office
- Windows
- Entry level
- Health insurance
- 401(k)
IT TECHNICIAN
ATG Entertainment USA —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
Senior P.C./User Support Technician
New York University —New York, NY
- $38.10 an hour
- Full-time
- Hybrid work
- Writing skills
- Mid-level
- High school diploma or GED
Service Desk Technician
Agency DEPT OF ENVIRONMENT PROTECTION —Queens, NY
- $71,577 - $105,156 a year
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Loan forgiveness
Apple Mac Support Tech LV2 NYC Onsite
DeepTech Inc. —New York, NY
- $70,000 - $90,000 a year
- Email
- Background check
- Google Workspace
- Mid-level
- Commuter assistance
- AD&D insurance
Quick Apply
IT Field Service Help Desk Technician
HCL Technologies Limited - Business Services —East Hanover, NJ
- $49,000 - $88,000 a year
- Email
- 5 years
- Microsoft Office
- Programmable logic controllers
- AD&D insurance
- Paid holidays
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Manager, Information Technology (OpenText Content Server)
NYC School Construction Authority —Long Island City, NY
- $91,193 - $155,274 a year
- Full-time
- 6 years
- Computer Science
- Administrative experience
- Health insurance
- Dental insurance
3d
IT Manager
Housing Works Inc —Brooklyn, NY
- $65,000 - $70,000 a year
- Computer Science
- Bachelor of Science
- Maintenance
- Health insurance
- Paid time off
Quick Apply
IT Technician - Asset Specialist (ISM)
Allied digital service limited —New York, NY
- $22 - $24 an hour
- Overtime
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Desktop Support Level 1
Sun River Health —Staten Island, NY
- $24.00 - $26.24 an hour
- Full-time
- Hybrid work
- Background check
- Up to 50% travel
- Driver's License
- Commuter assistance
- Health savings account
Quick Apply
6d
IT Help Desk
The Metro Group, Inc. —Long Island City, NY
- $40,000 - $50,000 a year
- Full-time
- Azure
- Computer Science
- Software troubleshooting
- Health insurance
- Dental insurance
Quick Apply
2d
IT TECHNICIAN
ATG Entertainment Limited —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Health insurance
IT Support Specialist
TRITECH Communications —New York, NY
- $40 - $48 an hour
- Microsoft Outlook
- Mid-level
- Windows
Quick Apply
12d
P/T Computer Aide
POLICE DEPARTMENT —New York, NY
- $26.07 - $33.75 an hour
- Part-time
- Office
- High school diploma or GED
- Analysis skills
- Paid holidays
- Health insurance

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Managed Services Help Desk Manager

Network Right
New York, NY

Quick Apply

Job Details

Full-time
$110,000 - $125,000 an hour
7 hours ago

Benefits

Internet reimbursement
Commuter assistance
Paid parental leave
Health savings account
Health insurance
Dental insurance
401(k)
Flexible spending account
Meals & incidentals stipend
Paid time off
Cell phone reimbursement
401(k) 4% Match
Parental leave
Vision insurance
401(k) matching
Professional development assistance

Qualifications

Vendor relationship building
IT sourcing
Executive leadership
SSO
Cloud identity and access management (IAM)
Google Workspace
Okta
IT user and group management
Achieving HIPAA compliance
Automation
Vendor management
Software implementation
Zoom
Slack
SOC 2
HIPAA
Windows
Security compliance frameworks implementation
Communication platforms
Team development
Technology management experience
Azure AD
SaaS platforms
Vendor relationship management
Computer networking
Mobile device management
MFA
macOS
Productivity software
Supplier relationship management (SRM)

Full Job Description

About This Job

People leadership is the core of this role. As the Help Desk Manager at Network Right, approximately 70% of your focus will be on your team: coaching, developing, and holding a pod of 6+ IT Consultants to a high standard across a fast-paced, multi-account environment. The remaining 30% keeps you close to the technical work, not as an individual contributor, but as the senior voice who can step in, assess, and guide resolution when it matters.

This is a role for someone who is energized by making others better. You will manage a team that operates with a high degree of autonomy across different client environments every day. They do not need to be micromanaged. They need a coach who sets clear expectations, removes blockers, and holds the bar.

On the client side, you will be the most senior technical voice in the room for your accounts. That means leading QBRs, presenting KPIs, and translating IT strategy into language that resonates with business owners and C-suite stakeholders. Startup or MSP experience is a plus as this environment requires someone who can wear multiple hats, adapt quickly, and thrive without a rigid playbook.

This position is onsite at our NYC HQ office up to 4 days/week, and may require occasional travel to client sites in the New York City Metropolitan area.

What You’ll Do:

Job Responsibilities

Serve as the final escalation point for technical issues across your pod and client accounts
Build and execute IT roadmaps for clients, aligning technology strategy with business objectives
Act as an embedded IT Manager for larger clients, including budget management, vendor relationships, and IT planning
Develop and maintain standards, policies, and best practices documentation aligned with compliance requirements (SOC2, HIPAA)
Manage physical assets, equipment shipments, and workspace organization across client environments

Technical Requirements

MDM and endpoint stack management: hands-on implementation experience with Kandji, Jamf, or Intune, not just oversight
SSO, MFA, and SAML: deep working knowledge of identity and access management platforms including Okta
Onboarding and offboarding workflows: experience building and owning these processes across client environments, including automation configuration
Vendor management: ability to source, evaluate, and manage third-party technology vendors
Familiarity with compliance frameworks including SOC2 and HIPAA
Comfortable across Mac, Windows, and core SaaS tools: Google Workspace, Microsoft 365, Slack, Zoom, 1Password
Networking fundamentals are expected; deep networking expertise is not required as dedicated SME support is available

Client & Executive Relationships

Lead QBRs and client business reviews, presenting KPIs and IT strategy to business owners and C-suite stakeholders
Translate technical decisions into business language for non-technical stakeholders including CEOs and founders
Serve as the senior point of escalation for complex client situations, owning resolution from start to finish
Partner with Client Relations to ensure client satisfaction, SLA adherence, and strong account health across the pod

People Management

Coach and develop pod technicians through regular feedback, performance reviews, and tailored growth plans
Onboard and ramp new team members, setting clear expectations from day one
Address performance issues constructively, with documentation and actionable next steps
Recruit, hire, and onboard future IT Consultants as the East Coast client base grows
Create and sustain a growth-oriented team culture built on accountability and confidence
Ensure target metrics are being hit by team members (MRR, SLA, CSAT, etc.)

About You:

5+ years in IT with direct people management experience, including leading a team of 5 or more, ideally in a fast-paced or multi-account environment
Startup or MSP background strongly preferred: this environment rewards adaptability and the ability to wear multiple hats
Hands-on MDM implementation experience: you have built environments from scratch, not just inherited and maintained them
Deep SSO, MFA, and identity management knowledge: Okta or equivalent is essential
Coach-style manager with proven executive communication skills: you elevate your team, set the bar, trust them to operate with autonomy, and can present confidently to C-suite stakeholders

Benefits:

Health Benefits

100% covered health, dental and vision insurance for you, 50% for dependents
Paid Parental Leave
HSA/FSA eligibility
Access to a variety of mental health programs

Compensation, Rewards & Recognition

401(k) + 4% company matching
Annual Bonus Program

Balance

Flexible Time Off

Learning & Development

Flexible certification and learning stipends and reimbursements

Culture

Biannual company retreats
Social events
Wellbeing events and programs

Extras

Home internet and mobile reimbursement
Monthly meal stipend
Commuter benefits
Onsite meals and snacks

Pay: $110,000.00 - $125,000.00 per hour

Benefits:

401(k) matching
Health insurance
Paid time off
Professional development assistance

Application Question(s):

Are you comfortable with the compensation range?
Are you currently located near New York City and can commute to the office? (We are unable to offer relocation at this time.)
Have you managed a team of 5+?
Do you have hands-on implementation experience with JAMF, Kandji, or Intune (not just administration)?
Do you have hands-on experience with Okta or a similar identity provider such as JumpCloud or Entra ID?
Have you configured SSO, SAML integrations, or provisioning workflows, or primarily managed user accounts?
Have you worked in a Managed Service Provider (MSP) or multi-account IT environment?

Work Location: In person

Quick Apply

Refine Your Search

it jobs in new york, ny

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I want to receive the latest job alert for it in new york, ny

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