Top 96 It business analyst/pm Jobs in New York, Ny

Service Desk Analyst (1 PM - 8 PM)
Cleary Gottlieb Steen & Hamilton LLP —New York, NY
- $85,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Technology Support Analyst
Skadden, Arps, Slate, Meagher & Flom LLP & Affiliates —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Writing skills
- Health insurance
- Dental insurance
10d
IT Analyst, Infrastructure & Operations
MILROSE CONSULTANTS LLC —New York, NY
- $80,000 - $90,000 a year
- Full-time
- Hybrid work
- Computer science
- Azure
- Computer Science
- Paid holidays
- Dental insurance
Quick Apply
7d
Technical Support Analyst Levels 1 - 5
Metropolitan Transportation Authority —New York, NY
- $58,963 - $127,901 a year
- Computer science
- Microsoft Excel
- Computer Science
3d
Risk Analyst, Market Risk
Royal Bank of Canada —New York, NY
- $85,000 - $145,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Disability insurance
- Health insurance
10d
Data Analyst, In-Store
DoorDash USA —New York, NY
- $98,600 - $145,000 a year
- Salesforce
- Mid-level
- SQL
- Paid parental leave
- Parental leave
Quick Apply
Clinical Business Analyst Lv I
NYC Health + Hospitals —New York, NY
- $62,861 - $80,000 a year
- Online Application
- Surgery
- Mid-level
- Master's degree
- Commuter assistance
- Paid holidays
Analyst, GRM Market Risk
Royal Bank of Canada —New York, NY
- $85,000 - $145,000 a year
- Full-time
- Bachelor of Science
- Mid-level
- Office
- Disability insurance
- Health insurance
5d
Technical Support Analyst Levels 1 - 2
Metropolitan Transportation Authority —New York, NY
- $58,963 - $92,656 a year
- Computer science
- Microsoft Excel
- Computer Science
Junior Business Development Analyst
Paul, Weiss, Rifkind, Wharton & Garrison LLP —New York, NY
- $65,000 a year
- Overtime
- Hybrid work
- Office
- Business development experience
- Bachelor's degree
Product Data Analyst
Wand —New York, NY
- $145,000 - $175,000 a year
- Full-time
- Remote
- SQL
- Senior level
2027 Capital Markets, Corporate Banking Summer Analyst
Royal Bank of Canada —New York, NY
- $100,000 a year
- Full-time
- Mid-level
- Office
- Microsoft Office
Bank Loan Finance Desk Analyst
Royal Bank of Canada —New York, NY
- $135,000 - $165,000 a year
- Full-time
- Customer service
- Mid-level
- Office
- Disability insurance
- Health insurance
13d
IAM & IT Operations Analyst
Constructive Partnerships Unlimited —Manhattan, NY
- $80,000 - $90,000 a year
- Full-time
- Remote
- HIPAA
- Mid-level
- Windows
12d
Technical Support Analyst
HERRICK FEINSTEIN LLP —New York, NY
- $62,000 - $78,000 a year
- Extended hours
- Inventory management
- Computer literacy
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
6d
Telecom Support Analyst Levels 1-5
Metropolitan Transportation Authority —New York, NY
- $57,100 - $123,862 a year
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
IT Purchasing Assistant Analyst
DISTRICT ATTORNEY-MANHATTAN —Manhattan, NY
- $54,970 - $64,288 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Mid-level
- Loan forgiveness
Oracle & Reporting Analyst
Constructive Partnerships Unlimited —Manhattan, NY
- $80,000 - $90,000 a year
- Full-time
- Computer Science
- Mid-level
- Residential
3d
Senior Market Risk Analyst
Royal Bank of Canada —New York, NY
- $85,000 - $145,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Disability insurance
- Health insurance
Analyst, U.S. Capital Adequacy Function
Royal Bank of Canada —Jersey City, NJ
- $70,000 - $120,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Disability insurance
- Health insurance

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it business analyst/pm jobs near new york, ny

Service Desk Analyst (1 PM - 8 PM)

Cleary Gottlieb Steen & Hamilton LLP -
New York, NY

Apply Now

Job Details

Full-time
$85,000 - $90,000 a year

Qualifications

Desktop computer repair
Microsoft Excel
Microsoft Outlook
Smartphone (troubleshooting support)
Phone communication
Laptop (troubleshooting support)
iOS
In-person customer service
Microsoft Exchange
Mid-level
Analysis skills
Phone customer support
Bachelor's degree
Computer hardware
Desktop (troubleshooting support)
Decision making
Incident management operations support
iManage
Customer support ticket management
Vendor communication
Relationship management
Technical customer support for office equipment
Application Maintenance
Desktop administration
Equipment inventory management
Research & development
Communication skills
Peripheral hardware support
Ticketing system technical support
Mobile devices

Full Job Description

Overview:

Cleary Gottlieb is a pioneer in globalizing the legal profession. We have 14 offices in major financial centers around the world, but we operate as a single, integrated global partnership and not as a U.S. firm with a network of overseas locations. The firm employs approximately 1,100 lawyers from more than 50 countries.

Since 1946 our lawyers and staff have worked across practices, industries, jurisdictions, and continents to provide clients with simple, actionable approaches to their most complex legal and business challenges, whether domestic or international. We support every client relationship with intellectual agility, commercial acumen, and a human touch.

We seek a full-time Service Desk Analyst to provide quick and accurate IT support to Firm attorneys and professional staff. This involves troubleshooting and supporting all firm-based software and hardware, support of desk phones, cell phones, and additional hardware peripherals. The Service Desk Analyst builds and maintains positive relationships throughout the Firm by minimizing and eliminating disruptions due to technology and incorporating confident and friendly communication skills into interactions with attorneys and staff.

Position: Nonexempt

Regular Hours: The shift for this position is 1PM – 8PM. Additional paid overtime hours/coverage will be required.

Reports to: Service Desk Supervisor and Service Desk Manager.

Responsibilities:

Provide focused support for all end-user technical and application software issues both desk-side and virtually via remote control and phone support. Act as primary interface with end users when investigating and resolving incidents
Perform extensive use and maintenance of the call tracking system containing support issues and troubleshooting resolutions
Collaborate with internal departments to understand their IT requirements and provide consultation to optimize their experience
Provide hardware support for all computer equipment, phones, printers, and miscellaneous hardware
Provide support for firm-issued mobile devices including those with iOS and Android operating systems
Provide assistance with audio-visual requests to support both hybrid and in-person meetings
Participate on project teams including small to large-size projects, effectively meet project milestones, deadlines, and target dates; work closely with project managers to understand defined and scheduled tasks
Conduct research and development of new products and services to enhance IT portfolio
Interact with vendors to provide technical support for hardware and software
Interact with other Cleary offices to provide support
Maintain tracking of hardware inventory including loaner equipment
Provide home personal computer support (networks, hardware, and firm-based software)
Additional duties as assigned

Qualifications:

Bachelor's degree
User support experience in a professional services environment preferred
Excellent knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, Outlook and Exchange and some legal applications including iManage
Strong knowledge of PC/laptop hardware, Blackberry, and other mobile devices (iPhones, iPads, Droids)
Strong customer service skills
Excellent oral and written communication and documentation skills and attention to detail
Strong analytical, decision-making, organizational, and problem-solving skills
Ability to handle multiple tasks and work under time pressure
Strong interpersonal and verbal communication skills
Ability to occasionally lift up to 30 lbs.

The estimated base salary range for this position is $85,000 to $90,000 at the time of posting. The actual salary offered will depend on a variety of job-related factors, including skills, education, training, credentials, experience, scope and complexity of role responsibilities, geographic location, and performance. This role is non-exempt meaning it is overtime pay eligible.

Cleary provides a comprehensive benefits package, including health care benefits. More information can be found here: Benefits

We are an equal opportunity employer and prohibit discrimination based on any category protected by law. Cleary provides reasonable accommodations to enable otherwise qualified employees to perform the essential functions of their position, provided the accommodation does not pose an undue hardship to the Firm.

Click on the following links to view the California Privacy Policy and Notice at Collection for California Residents.

Apply Now

Refine Your Search

it business analyst/pm jobs in new york, ny

Service Desk Analyst (1 PM - 8 PM)

Technology Support Analyst

IT Analyst, Infrastructure & Operations

Technical Support Analyst Levels 1 - 5

Risk Analyst, Market Risk

Data Analyst, In-Store

Clinical Business Analyst Lv I

Analyst, GRM Market Risk

Technical Support Analyst Levels 1 - 2

Junior Business Development Analyst

Product Data Analyst

2027 Capital Markets, Corporate Banking Summer Analyst

Bank Loan Finance Desk Analyst

IAM & IT Operations Analyst

Technical Support Analyst

Telecom Support Analyst Levels 1-5

IT Purchasing Assistant Analyst

Oracle & Reporting Analyst

Senior Market Risk Analyst

Analyst, U.S. Capital Adequacy Function

I want to receive the latest job alert for it business analyst/pm in new york, ny

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