Top 87 It help desk night support Jobs in New York, Ny

IT Support Specialist I
Weill Cornell Medicine —New York, NY
- $33.30 - $37.69 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
IT Analyst
DailyPay —New York, NY
- $75,000 - $98,000 a year
- Weekends as needed
- Google Workspace
- English
- Mid-level
- AD&D insurance
- Disability insurance
Front Desk Agent at the Crosby Street Hotel
Crosby Hotel LLC —New York, NY
- $25 - $27 an hour
- 8 hour shift
- English
- Hotel
- High school diploma or GED
- Commuter assistance
- Health insurance
Quick Apply
4d
Executive Desktop Support Associate
Fortress Investment Group LLC —New York, NY
- $150,000 - $160,000 a year
- Full-time
- Computer science
- Computer Science
- System design
- 401(k)
Data Center Operator Technician
Total Deployment Solutions —Brooklyn, NY
- $55,000 - $70,000 a year
- Overtime
- Mid-level
- In-person
- 1 year
- Health insurance
- Paid time off
Quick Apply
Guest Service Agent/ Night Auditor
Stonebridge —New York, NY
- $22.50 - $23.50 an hour
- Full-time
- English
- Hotel
- Trade school
- Disability insurance
- Health insurance
Quick Apply
Public Safety Technical Operations Center Specialist
TECHNOLOGY & INNOVATION —Brooklyn, NY
- $75,000 - $90,000 a year
- Overtime
- Computer Science
- Mid-level
- 3 years
2d
IT Technician I (Evening Shift)
New York Institute of Technology —Old Westbury, NY
- $57,000 - $65,000 a year
- Weekends as needed
- Classroom
- Office
- Windows
- Paid holidays
- Paid time off
Office Administrator
Avoca —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Commuter assistance
- Health insurance
Lead Technician - Corporate Services
NYU Langone Health —New York, NY
- $101,493.51 - $115,951.87 a year
- Weekends as needed
- Hospital
- Bachelor of Science
- System design
- Wellness program
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market —New York, NY
- $18.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
Admissions Assistant, Temporary
The Juilliard School —New York, NY
- From $22.66 an hour
- Temporary
- Office
- University
- Bachelor's degree
- Paid time off
- 403(b)
Manager, IT Service Desk
National Hockey League (NHL) —New York, NY
- $140,000 - $160,000 a year
- Hybrid work
- Microsoft Excel
- 5 years
- Senior level
- Commuter assistance
- Paid holidays
4h
Resident Aide (Security), 4pm-12am
Osborne Association Inc —Bronx, NY
- $25.68 an hour
- 8 hour shift
- CPR Certification
- Addiction Medicine
- Residential
- 403(b) matching
- Health insurance
Resident Aide (Security), Overnight (12am-8am)
Osborne Association Inc —Bronx, NY
- $26.82 an hour
- 8 hour shift
- CPR Certification
- Addiction Medicine
- Residential
- 403(b) matching
- Health insurance
Front Desk Spa Receptionist
Arch Amenities Group —New York, NY
- $19.75 - $20.50 an hour
- Weekends as needed
- Residential
- Ability to climb stairs
- High school diploma or GED
Quick Apply
5d
Front Desk
Arch Amenities Group —Queens, NY
- $17 - $22 an hour
- Weekends as needed
- Inventory management
- Residential
- Ability to climb stairs
Quick Apply
Office Manager, NYC
Eight Sleep —New York, NY
- $100,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
Data Reporter, Polling and Campaigns
NBCUniversal —New York, NY
- $93,000 - $150,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- SQL
- Health insurance
- Dental insurance
NIGHT AUDITOR
SPRINGHILL SUITES CARLE PLACE —Carle Place, NY
- $19 - $20 an hour
- Weekends as needed
- Computer literacy
- Basic math
- Hotel
Quick Apply
13d

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it help desk night support jobs near new york, ny

IT Support Specialist I

Weill Cornell Medicine -
New York, NY

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Job Details

$33.30 - $37.69 an hour

Qualifications

High school diploma or GED
Client interaction via phone calls

Full Job Description

Title: IT Support Specialist I

Location: Midtown

Org Unit: Service Desk Level 1

Work Days:

Weekly Hours: 35.00

Exemption Status: Non-Exempt

Salary Range: $33.30 - $37.69

As required under NYC Human Rights Law Int 1208-2018 - Salary range for this role when Hired for NYC Offices

Position Summary

Under direct supervision, delivers first tier phone support while acting as first point of escalation for client and staff issues. This role monitors and prioritizes the Service Desk phone line, e-mail message queues and automated request queue to ensure that all incidents and requests are resolved according to service level agreements and properly escalated when necessary.

Job Responsibilities

Resolves technical issues with operating systems, hardware, software and network connectivity. Escalates issues as needed.
Answers end-user technology questions and provides general information regarding departmental computing policies and service agreements.
Ensures metrics and service level agreements are upheld.
Contributes to and helps maintain the Knowledge Base.
May develop, maintain and/or disseminate departmental or functional specific policies and procedures. May also be responsible for maintaining a departmental standard operating procedures (SOP) manual if available.
Uses a ticketing system to manage assigned cases. Logs all activities and case updates. Creates and maintains accurate asset records for all devices worked on.

Education

High School Diploma

Experience

Associate's degree is preferred.
Prior experience working in a customer service environment, call center or desktop support role. Approximately 2 years of phone support is required.
Prior experience using ServiceNow is strongly preferred.

Knowledge, Skills and Abilities

Demonstrated experience with an IT Service Management ticketing system.
Demonstrated experience supporting end-user services technology, including Windows and Mac OS desktop support, iOS and Android mobile device support and Exchange support.
Demonstrated ability to troubleshoot Apple and Windows computers, smartphones, tablets and printers.
Demonstrated knowledge of Citrix environment.

Licenses and Certifications

Working Conditions/Physical Demands

Position requires long periods of time in a sitting position; Ability to work flexible hours, including weekends, early mornings and/or late nights. It is a remote position, however, occasional travel to the office to attend meetings or other scheduled events might require. Occasional meetings or clinical staff interactions in typical patient care areas may be required, though direct patient exposure is not expected.

Cornell welcomes students, faculty, and staff with diverse backgrounds from across the globe to pursue world-class education and career opportunities, to further the founding principle of “any person, any study.” No person shall be denied employment on the basis of any legally protected status or subjected to prohibited discrimination involving, but not limited to, such factors as race, ethnic or national origin, citizenship and immigration status, color, sex, pregnancy or pregnancy-related conditions, age, creed, religion, actual or perceived disability (including persons associated with such a person), arrest and/or conviction record, military or veteran status, sexual orientation, gender expression and/or identity, an individual’s genetic information, domestic violence victim status, familial status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Cornell University embraces diversity in its workforce and seeks job candidates who will contribute to a climate that supports students, faculty, and staff of all identities and backgrounds. We hire based on merit, and encourage people from historically underrepresented and/or marginalized identities to apply. Consistent with federal law, Cornell engages in affirmative action in employment for qualified protected veterans as defined in the Vietnam Era Veterans’ Readjustment Assistance Act (VEVRRA) and qualified individuals with disabilities under Section 503 of the Rehabilitation Act. We also recognize a lawful preference in employment practices for Native Americans living on or near Indian reservations in accordance with applicable law.

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Refine Your Search

it help desk night support jobs in new york, ny

IT Support Specialist I

IT Analyst

Front Desk Agent at the Crosby Street Hotel

Executive Desktop Support Associate

Data Center Operator Technician

Guest Service Agent/ Night Auditor

Public Safety Technical Operations Center Specialist

IT Technician I (Evening Shift)

Office Administrator

Lead Technician - Corporate Services

Cashier Team Member (Front End Service) - Part Time

Admissions Assistant, Temporary

Manager, IT Service Desk

Resident Aide (Security), 4pm-12am

Resident Aide (Security), Overnight (12am-8am)

Front Desk Spa Receptionist

Front Desk

Office Manager, NYC

Data Reporter, Polling and Campaigns

NIGHT AUDITOR

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