Top 244 It manager Jobs in New York, Ny

ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Manager, Information Technology (OpenText Content Server)
NYC School Construction Authority —Long Island City, NY
- $91,193 - $155,274 a year
- Full-time
- 6 years
- Computer Science
- Administrative experience
- Health insurance
- Dental insurance
Global Manager, IT Support Services
Resolution Technologies —Hoboken, NJ
- Windows
- 8 years
- Bachelor's degree
IT Specialist (Bilingual)
Confidential —Flushing, NY
- $65,000 - $70,000 a year
- Full-time
- Hospitality
- Computer science
- Computer Science
- Health insurance
- Dental insurance
Quick Apply
11d
Manager (System Implementation & Operational Support)
PASONA N A, INC. —New York, NY
- $100,000 - $130,000 a year
- Email
- Hybrid work
- Computer science
- Computer Science
- English
Desktop Support Manager
NYU Langone Health —New York, NY
- $121,792.21 - $124,678.91 a year
- Online Application
- Hospital
- 5 years
- Bachelor of Science
- Wellness program
IT Operations Manager
Courier Health —New York, NY
- $140,000 - $175,000 a year
- Google Workspace
- HIPAA
- Office
- Commuter assistance
- Paid parental leave
Director of IT
Nightingale Veterinary Partners —New York, NY
- $155,000 - $175,000 a year
- Google Workspace
- Computer science
- 7 years
- Paid parental leave
- Health insurance
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Regional IT Support Manager
Akin —New York, NY
- $120,000 - $170,000 a year
- Full-time
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- 401(k)
Manager of IT
SoHo Dragon —New York, NY
- $150,000 - $175,000 a year
- Full-time
- Hybrid work
- Computer Science
- PMP
- Microsoft Office
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IT Asset Management Supervisor
CohnReznick —Parsippany-Troy Hills, NJ
- $102,000 - $140,000 a year
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid time off
- Parental leave
5h
Executive Director, IT Operations
MetTel —New York, NY
- Up to $200,000 a year
- Computer science
- Azure
- Computer Science
Quick Apply
Manager, IT Service Desk
Municipal Credit Union —New York, NY
- $93,200 - $155,790 a year
- Full-time
- 5 years
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
IT Manager
Avoca —New York, NY
- $120,000 - $190,000 a year
- Full-time
- Google Workspace
- 5 years
- Office
- Health insurance
- Dental insurance
IT Manager
Children's Aid —New York, NY
- $130,000 - $140,000 a year
- Hybrid work
- Computer Science
- Inventory management
- 5 years
Quick Apply
6d
Desktop Support Manager - Clinical Desktop
NYU Langone Health —New York, NY
- $117,107.95 - $119,883.57 a year
- 5 years
- Bachelor of Science
- Bachelor's degree
- Wellness program
IT Service Management Senior Manager
New York University —New York, NY
- $130,000 - $150,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- 5 years
IT Manager
Odeko —New York, NY
- $110,000 - $120,000 a year
- Hybrid work
- Office
- Senior level
- Health insurance
Quick Apply
6d
Client Technology Manager
ECI —New York, NY
- Up to $160,000 a year
- Full-time
- Hybrid work
- Google Workspace
- Azure
- Office
- 401(k)
- Paid time off
1d
Manager, Deskside Support
Brookfield Asset Management —New York, NY
- $120,000 - $130,000 a year
- Full-time
- 5 years
- Office
- Windows

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it manager jobs near new york, ny

ITSM Manager

Starr Companies -
New York, NY

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Job Details

Full-time
$160,000 - $185,000 a year

Benefits

Health insurance
Dental insurance
401(k)
Flexible spending account
Tuition reimbursement
Paid time off
Vision insurance
401(k) matching
Life insurance
Retirement plan

Qualifications

Computer science
System administration
Computer Science
Enterprise software
Configuration management
Process improvement
Bachelor's degree
ServiceNow
ITIL implementation
Project stakeholder communication
Stakeholder relationship building
Stakeholder management

Full Job Description

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

ITSM Manager

Job Summary

The IT Service Management (ITSM) Manager is responsible for leading the organization’s ITSM capabilities, with ServiceNow serving as the core enterprise platform. This role combines ServiceNow platform ownership, people leadership, and strategic vision to drive operational maturity, service quality, and scalable ITSM processes. The ITSM Manager owns the ServiceNow roadmap, governs ITSM processes, and leads a team and partners responsible for platform configuration, adoption, and ongoing improvement.

Key Responsibilities

Lead the design, implementation, and optimization of ITSM processes  using Service Now platform (Incident, Problem, Change, Request, and Configuration Management). 
Provide functional and architectural oversight for ServiceNow enhancements, integrations, and upgrades.
Manage and develop the ITSM / ServiceNow team and oversee vendor partners.
Build ITSM practices  using Service Now plarform to improve our user experience from a delivery of services they receive\request to ultimately empower them towards self-service. Providing them with multiple channels of communication to our platform. Ex. MS teams, Email, Phone, Portal. 
Drive automation and integration between ITSM tools and other enterprise systems. Ex. Workday, Intune, Systrack, Solarwinds. 
Own configuration, administration, and support of the ServiceNow platform;
Partner with business and IT stakeholders to define requirements, drive adoption, and gather feedback for continual service improvement.
Develop actionable dashboards, SLA/KPI metrics, and performance reports leveraging ServiceNow’s reporting capabilities.
Ensure ITSM practices and documentation support regulatory, security, and audit requirements

Required Qualifications

Bachelor’s degree in Information Systems, Computer Science, or equivalent experience.
Demonstrated ServiceNow experience as a platform owner, ITSM lead, or lead administrator in an enterprise environment.
Hands-on knowledge of ServiceNow ITSM and CMDB sufficient to guide technical and process decisions.
Strong understanding of ITIL principles and service management best practices.
Experience leading teams and/or vendors delivering ITSM and ServiceNow services.
Strong stakeholder management, communication, and leadership skills.

Preferred Qualifications

ITIL v4 certification.
ServiceNow certifications (System Administrator, Application Developer, or Implementation Specialist).
Experience deploying or scaling ServiceNow in a global or multinational organization.
Familiarity with infrastructure technologies, cloud environments, and enterprise integrations.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Pay: $160,000.00 - $185,000.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Retirement plan
Tuition reimbursement
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

it manager jobs in new york, ny

ITSM Manager

Manager, Information Technology (OpenText Content Server)

Global Manager, IT Support Services

IT Specialist (Bilingual)

Manager (System Implementation & Operational Support)

Desktop Support Manager

IT Operations Manager

Director of IT

Regional IT Support Manager

Manager of IT

IT Asset Management Supervisor

Executive Director, IT Operations

Manager, IT Service Desk

IT Manager

IT Manager

Desktop Support Manager - Clinical Desktop

IT Service Management Senior Manager

IT Manager

Client Technology Manager

Manager, Deskside Support

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