Top 8 It support assistant Jobs in New York, Ny

Information Technology Hourly IT Support Assistant - Part-Time
The City University of New York (CUNY) —New York, NY
- $24.48 - $27.68 an hour
- Part-time
- Writing skills
- English
- Mid-level
IT Support Assistant Hourly
The City University of New York (CUNY) —Bronx, NY
- $24.48 - $27.68 an hour
- Part-time
- English
- High school diploma or GED
- Driver's License
Assistant Supervisor IT Help Desk
OFFICE OF LABOR RELATIONS —Manhattan, NY
- $99,209 - $120,000 a year
- Full-time
- Computer science
- Mid-level
- Office
- Employee assistance program
- Loan forgiveness
11d
AI & IT Support Assistant
Controlled Combustion —Bronx, NY
- $50,000 - $65,000 a year
- 8 hour shift
- Hybrid work
- Computer Science
- Research
- Office
- Health savings account
- Health insurance
Quick Apply
IT Support Asst
CARES —New York, NY
- $40,000 - $60,000 a year
- Full-time
- Clean driving record
- Mid-level
- 3 years
Quick Apply
College Aide - Applications Support
DEPT OF YOUTH & COMM DEV SRVS —New York, NY
- $19.14 - $24.08 an hour
- Part-time
- Computer Science
- Office
- Windows
- Loan forgiveness
Help Desk Technician (College Aide II)
Agency DEPT OF HEALTH/MENTAL HYGIENE —New York, NY
- $19.14 an hour
- Part-time
- Computer Science
- Office
- US work authorization
- Loan forgiveness
IT Specialist, Administrative Delivery
DSV —Iselin, NJ
- $70,000 - $75,000 a year
- Full-time
- Spanish
- Computer literacy
- English
- Paid holidays
- Disability insurance

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it support assistant jobs near new york, ny

Information Technology Hourly IT Support Assistant - Part-Time

The City University of New York (CUNY) -
New York, NY

Apply Now

Job Details

Part-time
$24.48 - $27.68 an hour

Qualifications

English

Full Job Description

Information Technology Hourly IT Support Assistant - Part-Time

GENERAL DUTIES

I.T. Support Assistants support routine operations and problem resolution of computing and/or communications functions at a College or Unit. They work in technical support, applications development, operations, help desk, and similar environments, as well as in the field where equipment may be located.

Work tasks include as:

Operating, transporting, adjusting, and installing/configuring computing and related equipment

Communicating with technology users and staff to understand, identify, document and resolve problems

Performing simple repairs to computing and related equipment.

This job is in CUNY's Classified Civil Service. The full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil-service/ccsjobs/

CONTRACT TITLE

IT Support Assistant

FLSA

Non-exempt

CAMPUS SPECIFIC INFORMATION

Responsibilities:

Within the Office of Information Technology, under the direction of the Client Services IT Manager, we seek an experienced and highly skilled IT Helpdesk Desktop Support Technician for Level 2 support. This role provides advanced technical support, resolves complex IT issues, and serves as an escalation point for Level 1 support. The ideal candidate will have a deep understanding of IT systems, strong problem-solving skills, and the ability to manage multiple priorities in a fast-paced environment.

The successful candidate will have the following responsibilities:

Provide tier 2 in-person IT support to troubleshoot and address software, hardware, and network configuration issues within a Microsoft Windows and Macintosh OS X environment
Assist with the evaluation, acquisition, configuration, testing, and implementation of new IT equipment and technology deployments
Follow established Client Service procedures and practices to effectively resolve or escalate issues and document troubleshooting and resolutions in the ticketing system/knowledge base
Collaborate with other IT teams (e.g., Network, Security, Systems) to resolve cross-functional issues
Help deploy and maintain desktop computing infrastructure, including IT resources in faculty and staff offices, general-use computer labs, and public areas
Participate in IT projects, including system upgrades, migrations, and new technology implementations
Provide guidance and mentoring to Level 1 support staff
Manage and maintain desktop images, software packages, and deployment systems
Maintain excellent teamwork, standards for safety, and the proper use of equipment and tools
Performs other tasks as requested by the OIT – Client Services Manager/Director

MINIMUM QUALIFICATIONS

High School Diploma, G.E.D., or equivalent

Eighteen months of related full-time work experience or equivalent, such as completion of eighteen college credits in Information Technology

Demonstrated English Language proficiency

A Motor Vehicle Driver's license, valid in New York State, may be required for some, but not all positions.

OTHER QUALIFICATIONS

Preferred Qualifications:

At least 12 months of experience providing tier-1 or better IT help desk support in a large Windows and Apple environment
Strong Knowledge of Microsoft Office and MS 365
Experience using IT Service Desk Management Software
Knowledge of IT security and networking fundamentals
A+, Security+, Network+, Apple and/or Microsoft certification
Outstanding customer service skills
Ability to effectively communicate verbally and in writing
Work to high standards on assignments with minimum supervision
Self-motivated with a desire to consistently deliver high-quality service
Willingness to constantly improve customer service and technical skills

COMPENSATION

Salary:

New Hire $24.48

Incumbent: $27.68

BENEFITS

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

HOW TO APPLY

If you are viewing this job posting in CUNYfirst, please click on "Apply Now" on the bottom of this page and follow the instructions

If you are viewing this job posting externally, please apply as follows:

Go to www.cuny.edu and click on Employment

Click on "More options to search for CUNY jobs"

Search for Job Opening ID number: 31809

Click on the "Apply Now button and follow the instructions.

PLEASE NOTE THAT YOU MUST UPLOAD A RESUME IN ANY OF THE FOLLOWING FORMATS: DOC,. doc,. docx,. pdf,. rtf, or text format.

CLOSING DATE

Open until filled with the review of resumes starting March 5, 2026.

JOB SEARCH CATEGORY

CUNY Job Posting: Information Technology/Technical

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender identity. EEO/AA/Vet/Disability Employer.

Job ID: 31809

Location: City College of New York

Apply Now

Refine Your Search

it support assistant jobs in new york, ny

Information Technology Hourly IT Support Assistant - Part-Time

IT Support Assistant Hourly

Assistant Supervisor IT Help Desk

AI & IT Support Assistant

IT Support Asst

College Aide - Applications Support

Help Desk Technician (College Aide II)

IT Specialist, Administrative Delivery

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