Top 12662 Manager customer development Jobs in New York, Ny

Reception Manager / Maitre D- Cecconi's
Soho House & Co. —New York, NY
- $80,000 - $85,000 a year
- 8 hour shift
- 6 years
- Mentoring
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Quick Apply
12d
General Manager (Luxury Condos)
Related —New York, NY
- $150,000 - $160,000 a year
- Overtime
- 5 years
- Residential
- Bachelor's degree
- Health savings account
- AD&D insurance
Senior, Program Management
Macy’s —New York, NY
- $155,880 - $259,680 a year
- 8 years
- Bachelor's degree
- Mentoring
- Store discount
- Paid holidays
Program Management Advisor
Macy’s —New York, NY
- $129,840 - $216,120 a year
- Bachelor's degree
- Conflict management
- Experience equivalent to degree accepted
- Store discount
- Paid holidays
Customer Success Manager
Fast Growing Startup —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
General Manager (Luxury Condo)
Related —New York, NY
- $130,000 - $1,350,000 a year
- Overtime
- 5 years
- Residential
- Bachelor's degree
- Commuter assistance
- Paid holidays
12d
Customer Development Manager - Wakefern
Colgate-Palmolive —New York, NY
- $86,000 - $137,000 a year
- Remote
- Management
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid parental leave
Customer Development Manager - Wakefern (174137)
Colgate-Palmolive —New York, NY
- $86,000 - $137,000 a year
- Remote
- Management
- Mid-level
- Bachelor's degree
- Profit sharing
- Paid parental leave
Customer Service Vendor, Senior Manager
LVMH Perfumes & Cosmetics —New York, NY
- $140,000 - $170,000 a year
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Senior level
Quick Apply
Customer Success Manager
Whip Networks, Inc. —New York, NY
- $150,000 - $185,000 a year
- Remote
- 5 years
- Analysis skills
- Senior level
- Health insurance
- 401(k)
Quick Apply
Customer Success Manager
Stable —New York, NY
- $70,000 - $110,000 a year
- Full-time
- Hybrid work
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Health insurance
- Dental insurance
Workplace Experience Manager
Verve —New York, NY
- $70,000 - $90,000 a year
- Hybrid work
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
12d
Community Manager (NY)
Assort Health —New York, NY
- $130,000 - $155,000 a year
- Full-time
- Mid-level
- Office
- Recruiting
- Commuter assistance
- Health insurance
Manager, Operations
Angi —New York, NY
- $80,000 - $120,000 a year
- Full-time
- Remote
- SQL
- Senior level
- Health insurance
- Dental insurance
Quick Apply
Customer Success Manager, Scaled
Anthropic —New York, NY
- $200,000 - $265,000 a year
- Hybrid work
- Office
- Bachelor's degree
- Machine learning
- Parental leave
- Flexible schedule
Workplace Manager
Crusoe —New York, NY
- $110,000 - $140,000 a year
- Full-time
- Office
- In-person
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
Senior Manager of Implementation Success - NYC Metro
New Classrooms Innovation Partners Inc —New York, NY
- $92,000 - $98,900 a year
- Full-time
- Remote
- School experience
- Classroom
- Spanish
- Paid parental leave
- Health insurance
10d
Customer Success Manager, Industries
Anthropic —New York, NY
- $200,000 - $265,000 a year
- Hybrid work
- 6 years
- Office
- Bachelor's degree
- Parental leave
- Flexible schedule
Customer Success Manager
Thomson Reuters —New York, NY
- $107,200 - $199,200 a year
- Full-time
- Hybrid work
- Office
- Senior level
- 4 years
- Commuter assistance
- Health savings account
Enterprise Customer Success Manager
Kaizen Stackup —New York, NY
- $110,000 - $150,000 a year
- Full-time
- Marketing
- 5 years
- Mid-level
Quick Apply

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Reception Manager / Maitre D- Cecconi's

Soho House & Co. -
New York, NY

Quick Apply

Job Details

Full-time
$80,000 - $85,000 a year
12 days ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance

Qualifications

Staff supervision
Managing teams in a customer support role
Phone communication
Team leadership
Workplace dispute resolution
Managing hospitality teams
Team development
Professional development training
Office phone management

Full Job Description

The role…

At Soho House a Reception Manager in an influential leader that finds passion in customer service and hospitality. Showcases leadership skills to guide the Reception team and provide members, guests and staff with outstanding customer service. The Reception Manager oversees the overall management of Club Reception, labor as well as supervising the floor, employees and employees-guests' relations.

A successful Reception Manager thrives in fast-paced environments and addressing sensitive member inquiries. Proven leader with excellent people skills and the ability to remain cool under pressure while still delivering outstanding service that lives up to the Soho House ethos!

Main Duties

Influential Leader, trainer and approachable mentor for process and ensure communication strategies / messaging are followed and consistency is maintained
Provide constructive feedback, coaching and training to managerial and non-managerial staff on guest relations and take an active role with the Management Team for the assessment, delivery and follow-up on training needs for staff.
Hire, train, develop, counsel, evaluate, and discipline staff, including performance reviews as well as supervise, direct, coordinate, inspire and persuade staff in order to maintain service standards for Soho House & Co
Implement and carry out effective and efficient operating standards while also being flexible to change and fostering positive implementation and ability to move from one task to another without loss of composure
Organize, schedule and conduct staff meetings and agendas monthly
Responsible for staff schedule, payroll and understanding of upcoming business volumes to ensure proper coverage is maintained at the Reception Desk to support operating needs
Process all members, guests as well as staff disputes and claims in a timely manner and communicate quickly to ensure everyone understands next steps and how to proceed
Work with Reception Manager to establish and maintain department operating procedures
Manage day-to-day Club Reception operation and respond in courteous, professional, and rapid manner in order to resolve all difficulties
Ensure all systems are kept up to the date with accurate information and the Soho House standards are met from local and regional compliance as well as health and safety

Required Skills/Qualifications:

Minimum of 6+ years of equivalent work experience (3+ years Managing/Supervisory capacity)
Influencer and experienced leader in training and developing a fun, elevated and approachable environment within Reception Team
Must have OpenTable, Salesforce and Opera experience is not a must but would be nice
Must have experience answering high-volume phone lines and answering inquiries professionally, timely and to the best of your abilities.
Problem solving skills and bring conflict resolution to any anticipated or current matter
Detail oriented, articulate and ability to multi-task in a high-volume and demanding work environment
Strong communication skills and ability to understand and follow written and verbal instructions
Flexible schedule and ability to work nights, weekends and holiday's (as needed)

Physical Requirements

Must be able to seize, grasp, turn and hold objects with hands.
Must be able to work on your feet for at least 8 hours.
Fast paced movements are required to go from one part of the club to others.
Must be able to move, pull, carry, or lift at least 20 pounds.
Occasionally kneel, bend, crouch and climb as required.

Why work with us...

Soho House offers competitive compensation packages that feature global benefits and perks. Whether you're seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career.

Health Care + 401K: Full time employees are eligible for full benefits; Medical, Dental & Vision as well as Retirement fund with a 2% match
Paid Time Off: Full- Time Employees have sick day's + vacation days
Career Development: Soho House can progress your career domestically or internationally as well as managerially or technically
Soho Impact: Empowering the Soho House Community to make positive change, through mentoring, apprenticeship, local outreach and sustainability
Learning & Development: An extensive range of internally and externally run courses are available for all employees.
Cookhouse & House Tonic: Celebrating our passion for food and drink. Check out our monthly calendars and get involved in trips, training's and events. Available to all.
Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Team Meal: Whilst on duty in our Houses & Restaurants you will be provided with a substantial meal free of charge.

Quick Apply

Refine Your Search

manager customer development jobs in new york, ny

Reception Manager / Maitre D- Cecconi's

General Manager (Luxury Condos)

Senior, Program Management

Program Management Advisor

Customer Success Manager

General Manager (Luxury Condo)

Customer Development Manager - Wakefern

Customer Development Manager - Wakefern (174137)

Customer Service Vendor, Senior Manager

Customer Success Manager

Customer Success Manager

Workplace Experience Manager

Community Manager (NY)

Manager, Operations

Customer Success Manager, Scaled

Workplace Manager

Senior Manager of Implementation Success - NYC Metro

Customer Success Manager, Industries

Customer Success Manager

Enterprise Customer Success Manager

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