Top 214 Onsite support specialist technical support Jobs in New York, Ny

Desktop Support Specialist
Marc Jacobs —New York, NY
- $67,500 - $75,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Disability insurance
- Health insurance
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Audio-Visual Support Specialist
Milbank LLP —New York, NY
- $65,000 - $80,000 a year
- Full-time
- Mid-level
IT Support Specialist
Elevate Technology Group —Manhattan, NY
- $70,000 - $85,000 a year
- Mid-level
- Windows
- Microsoft Office
Senior IT Support Specialist
Tishman Speyer —New York, NY
- $115,000 - $135,000 a year
- Weekends as needed
- Microsoft Outlook
- 5 years
- Windows
- Disability insurance
- Health insurance
GMP Training Specialist - Learning & Development
Interact Engineering LLC —Whippany, NJ
- $38.50 an hour
- Temporary
- Microsoft Excel
- Mid-level
- 3 years
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Critical Care Nurse - Clinical Solution Specialist (Patient Monitoring) - Metro NY
Philips —Manhattan, NY
- $101,000 - $160,000 a year
- Full-time
- Nursing
- RN License
- Hospital
- Health savings account
- Employee stock purchase plan
11d
Electronic Health record and practice management client service coordinator
Enable Healthcare Inc. —Park Ridge, NJ
- $44,000 a year
- Evenings as needed
- Hybrid work
- Microsoft Excel
- Medical office experience
- HIPAA
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VIP Technical Support Specialist – Hospitality Industry (New York Metro Area)
Nexplay Consulting Inc. —New York, NY
- $25 - $30 an hour
- Full-time
- Hybrid work
- Mid-level
- Windows
- Hotel
- Travel reimbursement
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Executive IT Support Specialist
The Community Preservation Corporation —New York, NY
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid jury duty
- Commuter assistance
Corporate Systems Support Specialist, Americas
DoubleVerify —New York, NY
- $77,000 - $131,000 a year
- Google Workspace
- Mid-level
- Office
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IT Support Engineer
Navan —New York, NY
- $54,000 - $120,000 a year
- On call
- Azure
- Mid-level
- Office
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AI Enablement & Solutions Specialist
New York Institute of Technology —Old Westbury, NY
- $110,000 - $130,000 a year
- Full-time
- Hybrid work
- Computer Science
- Customer service
- Mid-level
- Paid holidays
- Paid time off
Ecommerce User Experience & SEO Specialist
Vida Shoes International —New York, NY
- $55,000 - $65,000 a year
- Mid-level
- Office
- Analysis skills
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Service Desk Specialist - Onsite
NetCov —New York, NY
- $47,000 - $65,000 a year
- Full-time
- Computer science
- Azure
- Computer Science
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IT Training Specialist
SAIC —Kings Point, NY
- $40,001 - $80,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- Mid-level
- Analysis skills
IT Specialist
The Law Firm Of Moumita Rahman —New York, NY
- $35 an hour
- Part-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Inventory Control Specialist -Parsippany, NJ
CoreWeave —Parsippany-Troy Hills, NJ
- $65,000 - $85,000 a year
- Full-time
- Mid-level
- Travel
- US work authorization
- Paid parental leave
- Health savings account
Quick Apply
Level 2 Helpdesk Support Professional, Temp to Perm
JOINT INDUSTRY BOARD OF THE ELECTRICAL INDUSTRY —Flushing, NY
- From $44.70 an hour
- Temporary
- Microsoft Excel
- Microsoft Outlook
- Bachelor of Science
Quick Apply
3d
Computer Specialist - MIS
The Bridge Inc. —New York, NY
- $55,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Driver's License
HRIS Workday Specialist (Entry Level)
Marsh —New York, NY
- $62,900 - $125,600 a year
- Full-time
- Hybrid work
- Office
- Bachelor's degree
- Data entry
- Health insurance
- 401(k)

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Desktop Support Specialist

Marc Jacobs -
New York, NY

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Job Details

Full-time
$67,500 - $75,000 a year

Benefits

Disability insurance
Health insurance
Dental insurance
Vision insurance
401(k) matching
Employee discount

Qualifications

macOS administration

Full Job Description

OVERVIEW
Marc Jacobs International, powered by the creative genius of Marc Jacobs, seeks a Desktop Support Specialist to join the IT team based in its New York City (SoHo) headquarters.

The Desktop Support Specialist provides onsite technical support to end users and helps maintain a stable, secure, and efficient desktop environment across the organization. This role supports Windows and macOS devices, mobile technology, collaboration tools, printers, and conference room systems. The position also supports device deployment, asset lifecycle management, documentation, and IT projects while delivering a high level of customer service, including support for executive and VIP users.

For over 40 years, Marc Jacobs has been a driving force in fashion with his philosophy: pioneering designs, an irreverent spirit, the everyday and the extraordinary. Today, the brand continues to make its Marc as rebellious, unpredictable, and original. Our work is founded on our core brand pillars: unexpected, utilitarian, urban, unisex, and unique. New York City in design and spirit, our teams thrive off relentless authenticity, an openness to standing out, and inclusivity for all.

RESPONSIBILITIES
Technical Support

Provide onsite and remote support for hardware, software, operating systems, and peripheral devices in Windows and macOS environments.
Troubleshoot and resolve issues involving desktops, laptops, mobile devices, printers, monitors, docking stations, and related equipment.
Support Microsoft 365, email, calendaring, collaboration tools, and other approved business applications.
Document incidents, service requests, troubleshooting steps, and resolutions in the IT service management system.
Escalate issues to internal teams or external vendors as appropriate.

Executive and Meeting Support

Provide high-touch technical support to executives, senior leadership, and other designated VIP users.
Prepare and support conference rooms, audiovisual systems, and meeting technologies for business-critical meetings and events.
Handle sensitive issues with professionalism, discretion, and urgency.

Device and Asset Management

Deploy, configure, maintain, replace, and retire end-user devices and related equipment.
Prepare equipment for new hires, employee transfers, and device refresh initiatives.
Maintain accurate inventory records for computers, mobile devices, monitors, printers, and accessories.
Support asset tagging, stockroom organization, warranty tracking, and disposal processes.
Assist in maintaining standard desktop images and provisioning processes.

Security, Documentation, and Projects

Support endpoint management processes, including device enrollment, software deployment, patching, and policy application.
Assist with technologies such as Omnissa/WS1, Active Directory, and Microsoft 365.
Follow IT security standards and support endpoint compliance, encryption, multifactor authentication, and access controls.
Create and maintain knowledge base articles, user guides, and support documentation.
Participate in hardware refreshes, software rollouts, office moves, operating system upgrades, and other IT initiatives.
Provide after-hours or weekend support as needed for projects or business requirements.

QUALIFICATIONS

Bachelor’s degree in Information Technology, Computer Science, or a related field preferred; equivalent experience will be considered.
Minimum of 3 to 5 years of experience in desktop support, endpoint support, or a related IT support role.
Experience supporting both Windows and macOS environments required.
Experience supporting executive-level users and managing IT assets preferred.
Proficiency with Windows 11 and macOS support
Working knowledge of Microsoft 365, Active Directory, Omnissa/WS1 or other MDM Soluion
Experience supporting mobile devices, printers, conferencing technology, and office productivity applications
Basic networking knowledge, including TCP/IP, DNS, DHCP, VPN, and Wi-Fi troubleshooting
Familiarity with endpoint security practices, including encryption, multifactor authentication, patching, and access management
Experience using ticketing and IT service management systems
Strong verbal and written communication skills
Excellent customer service and interpersonal skills
Strong troubleshooting and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Strong organizational skills and attention to detail
Ability to work independently and collaboratively
Professionalism, sound judgment, and discretion

SALARY & BENEFITS
The compensation for this position ranges from $67,500 -75,000 annually. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. Marc Jacobs uses the published salary range as a guideline to provide our employees with market competitive pay while allowing for flexibility to recognize and reward all levels of expertise, performance, and tenure.

Marc Jacobs in partnership with LVMH, offers a comprehensive and generous employee benefits package featuring medical, dental, and vision insurance, short and long-term disability coverage, employee discounts and perks, a 401k plan with employer match and automatic employee contributions.

ADDITIONAL INFORMATION
This job description is intended to cover the core accountabilities of the position and is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

EEO STATEMENT
Marc Jacobs International was founded on Marc’s vision of celebrating uniqueness and being Perfect as You Are. We are committed to building an equitable and inclusive culture that values diversity of thought, background, and experience – all essential to our spirit of innovation and creativity. In line with this commitment, we believe that the best candidate may be one who comes from a less traditional background or may meet the qualifications in different ways.

Marc Jacobs International is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, sex, sexual orientation, gender identity or expression, age, veteran status, national origin, religion, disability, or any other characteristic protected by federal, state or local law.

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Refine Your Search

onsite support specialist technical support jobs in new york, ny

Desktop Support Specialist

Audio-Visual Support Specialist

IT Support Specialist

Senior IT Support Specialist

GMP Training Specialist - Learning & Development

Critical Care Nurse - Clinical Solution Specialist (Patient Monitoring) - Metro NY

Electronic Health record and practice management client service coordinator

VIP Technical Support Specialist – Hospitality Industry (New York Metro Area)

Executive IT Support Specialist

Corporate Systems Support Specialist, Americas

IT Support Engineer

AI Enablement & Solutions Specialist

Ecommerce User Experience & SEO Specialist

Service Desk Specialist - Onsite

IT Training Specialist

IT Specialist

Inventory Control Specialist -Parsippany, NJ

Level 2 Helpdesk Support Professional, Temp to Perm

Computer Specialist - MIS

HRIS Workday Specialist (Entry Level)

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