Top 13512 Representative, customer service Jobs in New York, Ny

New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)
Miss Circle —Brooklyn, NY
- $18 - $25 an hour
- Full-time
- Microsoft Excel
- Writing skills
- English
- Paid training
- Health insurance
Quick Apply
Access A Ride | Dispatchers
Professional Transit - Brooklyn —Queens, NY
- $1,265 a week
- Overtime
- In person
- Customer service
- Computer literacy
- Pass drug screening
- Health insurance
- Paid time off
Quick Apply
Medicaid Outreach Representative
Wealthy Group of Companies LLC —New York, NY
- $60,000 - $80,000 a year
- Full-time
- Skilled nursing facility
- Hospital
- Urgent Care
Quick Apply
Clinic Patient Services Rep
STAFF TODAY —New York, NY
- $22 an hour
- Call employer
- Dental office
- High school diploma or GED
- Cleaning
Quick Apply
8d
Pharmacy Sales Representative
Pure Luxury Group —New York, NY
- $120,000 - $160,000 a year
- Full-time
- Sales
- Mid-level
- Driving
Quick Apply
Front Desk Clerk - Courtyard World Trade Center
Courtyard New York World Trade Center —New York, NY
- $27 - $29 an hour
- Full-time
- Hotel
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
4d
Customer Service Remote Agent Position
Global Contact Services —Long Island City, NY
- $16.50 - $17.00 an hour
- Overtime
- Remote
- In-person
- Entry level
- Paid training
Customer Support Specialist
1stdibs.com —New York, NY
- $24.50 - $27.00 an hour
- Remote
- Spanish
- 1 year
- Communication skills
- Commuter assistance
- Paid parental leave
Quick Apply
Member Services Representative
MJHS —New York, NY
- $41,000 - $45,000 a year
- Full-time
- Remote
- Bilingual
- Microsoft Word
- High school diploma or GED
- Health insurance
- Dental insurance
Client Success Specialist II
Affirm —New York, NY
- $100,000 - $137,500 a year
- Remote
- Mid-level
- Bachelor's degree
- Fair chance
- Employee stock purchase plan
- Health insurance
13d
Customer Service Manager
Advantage Wholesale Supply —Brooklyn, NY
- $65,000 - $85,000 a year
- Full-time
- Management
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Associate Customer Success Manager, Uber Direct Enterprise
Uber —New York, NY
- $81,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Bachelor's degree
- 401(k)
Remote Customer Service/Sales Representative
Agent Alliance —Forest Hills, NY
- $65,000 - $70,000 a year
- Full-time
- Remote
- Entry level
- Paid training
- Health insurance
Quick Apply
Telephone Representative II (Provider Relations)
1199SEIU Family of Funds —New York, NY
- $49,495.68 - $62,570.04 a year
- Full-time
- Research
- Mid-level
- High school diploma or GED
- Vision insurance
13d
Customer Service Associate
Compass —New York, NY
- $25.29 - $30.00 an hour
- Part-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Paid holidays
Quick Apply
3d
Customer Service Clerk
Qureos Inc —New York, NY
- $25 - $40 an hour
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Customer Service Representative I
NYC Health + Hospitals —New York, NY
- $48,791 a year
- Full-time
- Entry level
- Commuter assistance
- Paid holidays
9d
Peoplelink Service Representative
New York University —New York, NY
- $39.13 an hour
- Full-time
- Hybrid work
- Management
- Word processing
- Writing skills
Provider Services Representative
MJHS —New York, NY
- $40,000 - $43,000 a year
- Full-time
- Remote
- Mid-level
- 3 years
- High school diploma or GED
- Health insurance
- Dental insurance
14d
Customer Success Manager
Alpaca Health —New York, NY
- $80,000 - $160,000 a year
- Full-time
- Hybrid work
- Mid-level
- Health insurance
- Paid time off
Quick Apply

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New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)

Miss Circle
Brooklyn, NY

Quick Apply

Job Details

Full-time
$18 - $25 an hour

Benefits

Paid training
Health insurance
Dental insurance
Paid time off
On-the-job training
Vision insurance

Qualifications

Customer communication
Microsoft Excel
Writing skills
Quality control

Full Job Description

About Miss Circle

Miss Circle is a New York-based women’s fashion brand with an online store and flagship retail location in Soho, NYC. We are looking for a detail-oriented and highly organized Email Customer Service & Returns Coordinator to join our team.

Job Description

The Email Customer Service & Returns Coordinator will be responsible for handling customer inquiries through email and supporting the full return and exchange process. This role requires strong communication skills, attention to detail, and the ability to coordinate with multiple internal teams, including the store team, design team, return team, shipping team, and overseas factory team.

Mandarin speaking is preferred, as this role may involve communication with overseas factory partners.

Key Responsibilities

· Respond to customer service emails in a timely, professional, and friendly manner.

· Assist customers with order questions, return requests, exchanges, shipping issues, product inquiries, and general support.

· Review and process return requests according to company policy.

· Inspect returned items and coordinate with the return team to determine whether items can be placed back into inventory.

· Update inventory records accurately after return items are approved.

· Communicate with the store team regarding customer concerns, in-store returns, product availability, and order-related issues.

· Work with the shipping team to resolve delivery issues, lost packages, delayed shipments, and address corrections.

· Coordinate with the design team regarding product quality concerns, sizing feedback, defects, or customer comments.

· Communicate with overseas factory teams when needed regarding product issues, defects, production questions, or restocking matters.

· Keep clear records of customer communications, return status, and inventory updates.

· Escalate urgent or complex customer issues to management when needed.

· Help improve customer service procedures and support a smooth return and exchange experience.

Qualifications

· Previous customer service experience, preferably in fashion, retail, e-commerce, or apparel.

· Strong written communication skills in English.

· Mandarin speaking preferred.

· Excellent attention to detail and organizational skills.

· Ability to multitask and manage a high volume of customer emails.

· Comfortable working with order management systems, inventory systems, email platforms, and spreadsheets.

· Positive attitude and strong problem-solving ability.

· Able to communicate professionally with customers and internal teams.

· Fashion or apparel industry experience is a plus.

Ideal Candidate

The ideal candidate is responsible, detail-oriented, patient, and highly organized. They should be comfortable handling customer concerns professionally while also coordinating internally to make sure returns, exchanges, inventory updates, and product issues are handled accurately and efficiently.

Pay: $18.00 - $25.00 per hour

Expected hours: 40.0 per week

Benefits:

Dental insurance
Health insurance
On-the-job training
Paid time off
Vision insurance

Ability to Commute:

Brooklyn, NY 11232 (Required)

Ability to Relocate:

Brooklyn, NY 11232: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

representative, customer service jobs in new york, ny

New York Fashion Company Email Customer Service & Returns Coordinator (Mandarin-Speaking Preferred)

Access A Ride | Dispatchers

Medicaid Outreach Representative

Clinic Patient Services Rep

Pharmacy Sales Representative

Front Desk Clerk - Courtyard World Trade Center

Customer Service Remote Agent Position

Customer Support Specialist

Member Services Representative

Client Success Specialist II

Customer Service Manager

Associate Customer Success Manager, Uber Direct Enterprise

Remote Customer Service/Sales Representative

Telephone Representative II (Provider Relations)

Customer Service Associate

Customer Service Clerk

Customer Service Representative I

Peoplelink Service Representative

Provider Services Representative

Customer Success Manager

I want to receive the latest job alert for representative, customer service in new york, ny

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