Top 3187 Returns manager Jobs in New York, Ny

Front Desk Manager
The Manner —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Basic math
- English
- Mid-level
- Wellness program
- Commuter assistance
Management Consultant
The Berkeley Partnership —New York, NY
- $175,000 - $250,000 a year
- Part-time
- 6 years
- Bachelor's degree
- Travel
- Paid parental leave
- Health insurance
Logistics Manager
Infinite Edge, Inc —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
5d
Inventory Manager
Infinite Edge, Inc —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Research
- Mid-level
- 3 years
Quick Apply
5d
Office Manager (US)
Raisin —New York, NY
- $87,000 - $92,000 a year
- Monday to Friday
- Hospitality
- Mid-level
- Office
- Commuter assistance
- Health insurance
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General Manager
The Ned London —New York, NY
- $250,000 - $300,000 a year
- Full-time
- Inventory management
- Ability to walk for extended periods
- 5 years
Full-Time Bilingual STEAM Educator
Salvadori Center —New York, NY
- $58,500 a year
- Email
- School experience
- Classroom
- Spanish
- Health insurance
- Dental insurance
Quick Apply
Assistant Residence Manager
BIRCH FAMILY SERVICES INC —Brooklyn, NY
- $20.17 - $24.47 an hour
- Weekends as needed
- Basic math
- Adults
- Mid-level
Quick Apply
Insurance Claims & Risk Manager
Transervice Logistics —Lake Success, NY
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Paid time off
Quick Apply
Automotive Parts Manager
Plaza Auto Mall —Brooklyn, NY
- $90,000 - $125,000 a year
- 8 hour shift
- Dealership
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Occupational Medicine Physician
HWP InsightWorks —Clifton, NJ
- $150 - $250 an hour
- Part-time
- Medicine
- In-person
- Senior level
- Flexible schedule
Quick Apply
Director - Trust & Estate
PKF O'Connor Davies —Cranford, NJ
- $100,000 - $150,000 a year
- Hybrid work
- CPA
- Research
- Office
- Profit sharing
- Health savings account
Quick Apply
Assistant Principal of Culture
DREAM —Bronx, NY
- $125,000 - $135,000 a year
- Full-time
- School experience
- Classroom
- High school
- 403(b) matching
- Commuter assistance
Quick Apply
Senior Development Manager
Rose Companies Employer LLC / RCE —New York, NY
- $165,000 - $185,000 a year
- Full-time
- Hybrid work
- 6 years
- Office
- Master's degree
- Paid holidays
- Disability insurance
Quick Apply
Asset Protection Manager (Wicklander-Zulawski License required)
Housing Works —New York, NY
- $60,000 - $68,500 a year
- Overtime
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Manufacturing Plant Manager
CRYOPAK INC —Edison, NJ
- $80,000 - $120,000 a year
- Full-time
- Spanish
- 5 years
- Bachelor of Science
- Commuter assistance
- Health savings account
Quick Apply
Portfolio Manager Associate
City National Bank —New York, NY
- $92,114 - $156,880 a year
- Research
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
General Manager - Soho
Pacific Sunwear Stores LLC —New York, NY
- $80,000 a year
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Basic math
- 401(k) matching
Quick Apply
Assistant Program Manager – ABS Associates
Apple Bank for Savings —New York, NY
- $90,000 - $120,000 a year
- Full-time
- Marketing
- 5 years
- Mid-level
Nanny / House Manager
With Grace Care Specialists —Brooklyn, NY
- $30 - $35 an hour
- Full-time
- Mid-level
- 3 years
- Driver's License
- Paid time off
Quick Apply

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returns manager jobs near new york, ny

Front Desk Manager

The Manner -
New York, NY

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Job Details

Full-time
$75,000 - $85,000 a year

Benefits

Wellness program
Commuter assistance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Employee discount
Life insurance

Qualifications

Customer complaint resolution

Full Job Description

Position Description:

Front Office Manager

Who We Are

Sitting on a quiet tree-lined street in Soho, twelve floors rise above the neighborhood’s storied lofts, boutiques, and galleries. The name derives from the particular manner of hospitality, one that feels more like staying at the home of a dear friend than at a hotel — discreet, refined, generous. Our hotel has 97 rooms and suites with four distinct F&B concepts led by an acclaimed chef. The street-side seafood restaurant and second floor cocktail bar will be venues that are open to the public. The Apartment and The Rooftop are spaces reserved exclusively for guests and friends of guests.

Purpose of the Role

Our well-travelled hotel guests come to The Manner expecting a sophisticated environment including privileges to a list of amenities in an inviting atmosphere – making The Manner their house away from home. Our hotel guests will experience thoughtfully crafted and personalized accommodations to not only meet but transcend their expectations. As The Manner Front Office Manager, we embody the art of fine-tuned luxury while also offering discreet service. The front office manager is responsible for overseeing the entire front office operation, ensuring exceptional guest services, managing the front office staff and contributing to the overall success of the hotel.

Responsibilities

Leadership & Operations

Oversee day-to-day operations of the front office team, including scheduling, planning, and delegating assignments.
Develop and communicate departmental strategies, goals, and performance standards.
Ensure all associates are fully trained in systems, security, cash handling, and The Manner’s service culture.
Establish and implement efficient policies and procedures to support consistency and excellence.
Lead 90-day and annual performance reviews, coaching team members to reach their full potential.
Monitor team performance and take corrective actions when needed to maintain service excellence.
Conduct monthly departmental meetings and participate in weekly hotel and sales strategy meetings.
Maintain the appearance and functionality of the front desk and public spaces through routine inspections and action plans.

Guest Experience

Personally ensure guests are welcomed warmly and recognized by name upon arrival.
Respond to guest complaints with professionalism and implement effective service recovery.
Pre-arrival: Anticipate guest needs by reviewing profiles, preferences, and travel details, and communicate with relevant departments to ensure personalized preparation.
In-stay: Follow up on requests to ensure satisfaction and seamless service.
Post-departure: Follow up with VIP and service-recovery guests to nurture lasting relationships and encourage return visits.
Build strong guest relationships to generate loyalty, referrals, and positive reviews.
Proactively communicate with F&B and culinary teams to align quality and consistency in The Apartment and other exclusive offerings.

Team Development

Hire, train, and mentor front office staff to embody The Manner’s service philosophy.
Provide constructive feedback and create opportunities for growth and development.
Resolve staffing shortages by proactively planning coverage and supporting the team on shift when needed.

Revenue & Financial Management

Achieve budgeted revenue goals while controlling labor costs and departmental expenses.
Assist with converting OTA bookings into direct bookings and act as a liaison with the Sales team for potential corporate accounts.
Monitor and analyze performance metrics, guest feedback, and financial reports to guide decisions.

Communication & Coordination

Maintain seamless communication with other department heads to ensure a cohesive guest experience.
Share guest feedback and key updates during morning stand-ups and through shift pass-on reports.

Qualifications

Bachelor’s degree (Preferred in Hotel Management/Business Administration)
At least 3 years work experience in Front Office/Guest Services.
- The ideal candidate will have operational prerequisites as Assistant Front Office Manager or Front Office Manager.
Prior systems knowledge of Guest Profile database is plus (OPERA)
Ability to read, comprehend and carry out instructions according to established procedures.
Comprehension: Fluent in the English language.
Basic knowledge of wine and classic cocktails is a plus!
Work efficiently, utilize multi-tasking, prioritize tasks.
Hygiene and Sanitation: Adherence to uniform, grooming and personal hygiene standards and expectations per SOP’s.
Punctuality: Adherence to posted schedule and arrival time and attendance at mandatory meetings when scheduled.
Responsibility: Personal comportment in line with The Manner, New York policies, standards, and expectations.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.
Problem solving, reasoning, motivation, organizational and training abilities are used often.
Ability to travel to attend workshops, specialized training and/or certifications, etc.
Problem solving, reasoning, motivation and training abilities are often used.

Physical Requirements

Frequently standing up behind the desk, front office areas and The Apartment.
Carrying or lifting items weighing up to 50 pounds
Handling various objects
Use a keyboard to operate various property management and reservations systems, etc.

Compensation & Benefits

Medical, Dental and Vision Health Insurance
Paid Time Off
401k Company Match
Free Basic Life Insurance
Travel Discounts
Commuter Transit and Commuter Parking Benefits
Bonuses and Incentives
Employee Assistance and Wellness Program
Technology Reimbursements

Minimum: USD $75,000.00/Yr. Maximum: USD $85,000.00/Yr.

Apply Now

Refine Your Search

returns manager jobs in new york, ny

Front Desk Manager

Management Consultant

Logistics Manager

Inventory Manager

Office Manager (US)

General Manager

Full-Time Bilingual STEAM Educator

Assistant Residence Manager

Insurance Claims & Risk Manager

Automotive Parts Manager

Occupational Medicine Physician

Director - Trust & Estate

Assistant Principal of Culture

Senior Development Manager

Asset Protection Manager (Wicklander-Zulawski License required)

Manufacturing Plant Manager

Portfolio Manager Associate

General Manager - Soho

Assistant Program Manager – ABS Associates

Nanny / House Manager

I want to receive the latest job alert for returns manager in new york, ny

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