Top 2507 Senior client advisor Jobs in New York, Ny

Client Services Advisor
Lifecare Advocates —Mamaroneck, NY
- From $90,000 a year
- Full-time
- Hybrid work
- 7 years
- Mid-level
- Home Health
- Continuing education credits
- Dental insurance
Quick Apply
10d
Senior Sales Advisor
TOTEME —New York, NY
- $30 - $35 an hour
- Weekends as needed
- Customer service
- Merchandising
- Mid-level
Client and Advisor Experience Associate
EARNED —New York, NY
- $125,000 - $150,000 a year
- Full-time
- Presentation skills
- Bachelor's degree
- Training & development
- Health insurance
- Dental insurance
Senior Associate, US Client Services
Ares Management —New York, NY
- $100,000 - $1,300,000 a year
- Full-time
- Microsoft Office
- Team management
- SharePoint
- Commuter assistance
- Health savings account
Senior Client Operations Advisor / Special Operations
AI Acquisition —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Remote
- Senior level
- Commercial
Quick Apply
Senior Associate, Client Strategy
Shop My —New York, NY
- $85,000 - $105,000 a year
- Mid-level
- Bachelor's degree
- Communication skills
- Health insurance
- Dental insurance
Senior Client Success Manager
VTS —New York, NY
- $125,000 - $150,000 a year
- Hybrid work
- Office
- Residential
- 3 years
- Commuter assistance
- Health insurance
Quick Apply
Manager - Client Events, US
Latham & Watkins LLP —New York, NY
- $140,000 - $160,000 a year
- Full-time
- Hospitality
- 6 years
- Bachelor's degree
- Paid holidays
- Disability insurance
Senior Manager of Business Development Training
Arnold & Porter —New York, NY
- $170,000 - $240,000 a year
- Hybrid work
- 7 years
- Writing skills
- Business development
Senior Manager, Community, Tory Burch Foundation
Tory Burch —New York, NY
- $110,000 - $140,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Organizational skills
- Employee discount
Senior Product Manager
Fluxon —New York, NY
- $160,000 - $200,000 a year
- Holidays
- Remote
- 5 years
- Product management
- APIs
- Profit sharing
- Health insurance
Senior Client Strategist
Morning Consult —New York, NY
- $93,300 - $150,100 a year
- Full-time
- Remote
- 6 years
- Bachelor's degree
- Travel
Quick Apply
8d
Senior Client Delivery Lead
Kraken —New York, NY
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- English
- Office
- Travel
- Commuter assistance
- Health insurance
Quick Apply
8d
Associate Customer Success Management
Censis —New York, NY
- $62,900 - $105,000 a year
- Surgery
- Mid-level
- Communication skills
Blackstone Executive Offices - Strategic Relationships, Analyst
Blackstone Group —New York, NY
- $100,000 - $130,000 a year
- Full-time
- Writing skills
- Mid-level
- Office
- Health insurance
- Dental insurance
Senior Client Director (Remote)
Delve —New York, NY
- $150,000 - $200,000 a year
- Full-time
- Hybrid work
- 11+ years
- Office
- Travel
- Wellness program
- Health savings account
Quick Apply
Chief Quality Officer
DEPARTMENT FOR THE AGING —Manhattan, NY
- $190,000 - $200,000 a year
- Full-time
- 18 years or older
- Office
- Master's degree
- Loan forgiveness
Senior Director, Client Services
Aperio Philanthropy —Brooklyn, NY
- $120,000 - $135,000 a year
- Full-time
- Remote
- 5 years
- Public speaking
- Travel
- Health insurance
- Dental insurance
Associate
Incandescent —New York, NY
- $110,000 - $160,000 a year
- Full-time
- 3 years
- Senior level
- Health insurance
- Dental insurance
Enterprise Customer Success Manager (US)
TechWolf BV —New York, NY
- $130,000 - $200,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Health insurance
- 401(k) matching
Quick Apply

I want to receive the latest job alert for senior client advisor in new york, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior client advisor jobs near new york, ny

Senior Client Associate jobs in New York, NY

Foundation Manager jobs in New York, NY

Delivery Manager jobs in New York, NY

Event Manager jobs in New York, NY

Customer Success Manager jobs in New York, NY

Senior Client Services jobs in New York, NY

Client Success Manager jobs in New York, NY

Senior Manager Of Business Development jobs in New York, NY

Customer Experience Associate jobs in New York, NY

Senior Client Specialist jobs in New York, NY

Senior Product Manager jobs in New York, NY

Senior Client Associate jobs in Newark, NJ

Client Services Associate jobs in Baltimore, MD

Senior Graphic Designer jobs in Dallas, TX

Senior Client Associate jobs in Media, PA

Senior Client Associate jobs in Westmont, IL

Foundation Manager jobs in Bozeman, MT

Guest Experience Manager jobs in New York, NY

Foundation Manager jobs in Ocala, FL

Foundation Communities jobs in Austin, TX

Client Services Advisor

Lifecare Advocates
Mamaroneck, NY

Quick Apply

Job Details

Full-time
From $90,000 a year
10 days ago

Benefits

Continuing education credits
Dental insurance
Vision insurance
Flexible schedule

Qualifications

Customer records maintenance
Intake
Records management
Data management
Sales management systems proficiency
CRM system proficiency

Full Job Description

For over 30 years, Alder has been a trusted guide for more than 5,000 families across the Northeast, helping them navigate the aging journey with compassion, clarity, and expert care. Our life care managers are seasoned social workers and nurses, providing both strategic direction and hands-on support, from coordinating medical care and assessing home safety to attending appointments and facilitating meaningful family conversations.

Deeply rooted in the community, we leverage a broad professional network to connect families with trusted resources and foster collaboration across disciplines. Whether offering occasional consultations or urgent crisis support, we tailor our involvement to meet each individual’s unique needs. At the heart of our work is a simple goal: to help families approach the practical and emotional aspects of aging with confidence.

The Role:

As a Client Services Advisor at Alder, you'll be the first point of contact for families navigating complex care decisions. This full-time role is best suited for someone with a background in care management or elder care intake — someone who can bring both clinical fluency and genuine warmth to every conversation.

You'll own the intake process from first inquiry through internal handoff, maintain accurate records in HubSpot, and serve as a reliable, knowledgeable resource for prospective clients and referral partners during some of the most uncertain moments of their lives.

Responsibilities:

Referral Intake & Coordination - Serve as the primary point of contact for inbound referrals via phone, email, and web. Own the intake process from first contact through internal handoff, ensuring timely and accurate information sharing. Enter and manage referral and client data in HubSpot, tracking all follow-up and documentation.

Client & Community Communication - Communicate with clarity, empathy, and clinical credibility to prospective clients, family members, and referral sources. Maintain responsive relationships with community partners and providers. Support the coordination and scheduling of consultations, including pre-visit and post-visit follow-up.

Urgent Case Support - Triage urgent calls and provide temporary support to clients when immediate attention is required. Collaborate with the Manager of Client Relations and leadership to ensure seamless assignment to the appropriate care manager.

Data, Systems & Reporting - Maintain clean, up-to-date records in HubSpot, including intake progress, referral activity, and client engagement data. Assist with reporting on case closures, client enrollments, and quality assurance metrics.

Quality Assurance - Conduct post-service check-ins and administer closed-case surveys. Identify and flag trends or concerns that impact client satisfaction or operational efficiency.

Team Collaboration - Participate in regular virtual check-ins and monthly in-person team days. Attend quarterly staff meetings and other in-person sessions as scheduled.

Required skills / experiences:

7+ years of professional experience in care management, elder care, or a related clinical or social services setting.
In-depth understanding of the geographic landscapes and local dynamics of the Northeast region, specifically Greater New York and Greater Boston, supporting multi-state coverage.
Proven track record in an intake or admissions role, ideally within a care management practice, home care agency, senior living organization, or similar clinical/social services environment.
Excellent verbal and written communication skills with the demonstrated ability to navigate sensitive, emotionally complex conversations with clients, families, and referral partners.
Strong organizational follow-through, high attention to detail, and efficient management of concurrent priorities.
Comfortable managing data, records, and intake workflows in a CRM system. Hubspot preferred.
Calm, compassionate, and solution-oriented presence under pressure.
Proven ability to work independently in a remote environment while maintaining active engagement and collaboration with a remote team.

Primarily remote; requires one on-site day per month and mandatory attendance at quarterly staff meetings and other scheduled in-person meetings across the region.

Why Work at Alder?

At Alder, we value our team as our greatest asset. We offer a supportive, mission-driven work environment where your contributions make a meaningful impact every day.

Our comprehensive benefits and employee perks include:

Competitive compensation
Flexible work schedules and hybrid work opportunities
Health, dental, and vision insurance
Professional development support and continuing education reimbursement
A collaborative, inclusive culture focused on employee well-being and growth

Join us in making a positive difference in the lives of older adults by fostering engagement, connection, and support within the community!

In accordance with the New York Pay Transparency Act, the expected salary for this position starts at $90,000 annually. Actual compensation may vary based on factors such as licensure, years of experience, and other relevant qualifications.

Quick Apply

Refine Your Search

senior client advisor jobs in new york, ny

Client Services Advisor

Senior Sales Advisor

Client and Advisor Experience Associate

Senior Associate, US Client Services

Senior Client Operations Advisor / Special Operations

Senior Associate, Client Strategy

Senior Client Success Manager

Manager - Client Events, US

Senior Manager of Business Development Training

Senior Manager, Community, Tory Burch Foundation

Senior Product Manager

Senior Client Strategist

Senior Client Delivery Lead

Associate Customer Success Management

Blackstone Executive Offices - Strategic Relationships, Analyst

Senior Client Director (Remote)

Chief Quality Officer

Senior Director, Client Services

Associate

Enterprise Customer Success Manager (US)

I want to receive the latest job alert for senior client advisor in new york, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected