Top 278 Smart tech solutions Jobs in New York, Ny

Desktop Analyst
Align Communications —New York, NY
- $65,000 - $70,000 a year
- Weekends as needed
- Hybrid work
- Office
- Bachelor's degree
- SharePoint
Quick Apply
6d
Associate Attorney - Creditors Rights
LOGS Legal Group LLP —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply
Senior Sales Director -Digital transformation services
Smart-Tek —New York, NY
- $160,000 - $330,000 a year
- Full-time
- Remote
- Azure
- Bachelor's degree
- Machine learning
- Paid parental leave
- Disability insurance
Quick Apply
Principal Product Manager - Paid Social
HelloFresh —New York, NY
- $205,000 - $260,000 a year
- Full-time
- Product management
- APIs
- Senior level
- Health insurance
- Tuition reimbursement
Senior Director Digital Marketing Innovation
Newrez —New York, NY
- $119,600 - $219,120 a year
- Overtime
- English
- Office
- Bachelor's degree
- Paid parental leave
- Health savings account
Quick Apply
7d
Business Sales Representative
ADT Security Services —Totowa, NJ
- $85,000 - $150,000 a year
- Clean driving record
- High school diploma or GED
- Business development
- Mileage reimbursement
- Disability insurance
Quick Apply
Meta Lab Assistant Manager
Channel Partners —East Rutherford, NJ
- $65,000 - $70,000 a year
- Full-time
- Google Workspace
- Microsoft Outlook
- Writing skills
- Paid training
- Paid holidays
3d
Tech Lead Manager, AI/ML Engineering (East Coast)
NBCUniversal —New York, NY
- $245,000 - $270,000 a year
- Full-time
- Remote
- AWS
- Fair chance
- Senior level
- Health insurance
- Dental insurance
5d
Forward Deployed Engineer, AI Agents
Inkeep —New York, NY
- $120,000 - $180,000 a year
- Full-time
- Mid-level
- Office
- Organizational skills
- Health insurance
- Dental insurance
Client Delivery Associate
NewtonX —New York, NY
- $73,250 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Mentoring
- Entry level
- Commuter assistance
- Paid holidays
Low Voltage Technician
ADT Security Services —Long Island City, NY
- $25.30 - $46.98 an hour
- Weekends as needed
- Clean driving record
- Customer service
- Mid-level
- Mileage reimbursement
- Disability insurance
11d
L2 Desktop Support
Zones —New York, NY
- Up to $34 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Research
- Health insurance
Quick Apply
14d
Deal Desk Analyst
LiveRamp —New York, NY
- $78,500 - $111,500 a year
- Full-time
- Bachelor of Science
- ERP systems
- Public speaking
- Paid parental leave
- Paid holidays
6d
Founding Engineer
Noto —New York, NY
- $140,000 - $170,000 a year
- Weekends as needed
- Hybrid work
- Office
- Travel
- Visual & Performing Arts
IT Manager
FRESH DIRECT, LLC —Bronx, NY
- $95,000 - $125,000 a year
- Full-time
- 7 years
- Computer Science
- Mid-level
- Free parking
- Paid holidays
Security Engineer, Cloud
Ramp —New York, NY
- $211,400 - $290,600 a year
- Full-time
- Hybrid work
- Azure
- 3 years
- AWS
- Travel reimbursement
- AD&D insurance
Field Service Technician
Burroughs, Inc. —New York, NY
- $18 - $33 an hour
- Overtime
- High school diploma or GED
- Driver's License
- 21 years or older
Tech Sales Specialist, Sellside & Majors - Enterprise Data Sales, Bloomberg Financial Solutions
Bloomberg —New York, NY
- $185,000 - $250,000 a year
- Mid-level
- APIs
- Paid holidays
- Disability insurance
Software Engineer, Frontend
Ramp —New York, NY
- $143,200 - $284,000 a year
- Full-time
- Hybrid work
- Mid-level
- Mentoring
- Recruiting
- Travel reimbursement
- AD&D insurance
Legal Talent Partner
Orbital —New York, NY
- $120,000 - $185,000 a year
- Full-time
- Hybrid work
- Office
- Senior level
- Leadership
- Commuter assistance
- Health insurance
12d

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smart tech solutions jobs near new york, ny

Desktop Analyst

Align Communications -
New York, NY

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Job Details

Full-time
$65,000 - $70,000 a year
6 days ago

Qualifications

Customer communication
Network troubleshooting
IT user and group management
Equipment troubleshooting
Microsoft Exchange
Public Cloud
Email configuration (technical support)
Cloud service support
Productivity software support
Desktop (troubleshooting support)
Remote access software
Azure AD
SharePoint
IP networking
Productivity software
Desktop administration
Intune

Full Job Description

Join the Team!

Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?

At Align, our professionals are the key to our success. We don't just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We're a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!

We believe great communities lead to great companies. That's why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

Position Overview

Align is seeking a motivated and client-focused Desktop Analyst to provide frontline support for end users across our managed services clients. The Desktop Analyst will work within the Align Managed Services team, which delivers monitoring and support for critical and non-critical IT assets. Prior experience supporting users in a managed services or corporate environment is required, and strong communication, customer service, and troubleshooting skills are essential. Experience working with executive or VIP users is a plus but not required. Critical IT assets. Prior experience supporting users in a corporate environment is preferred, and strong communication, customer service, and troubleshooting skills are essential. Experience working with executive or VIP users is a plus but not required.

This role requires strong attention to detail, the ability to follow documented procedures, and a commitment to delivering high-quality support in a fast-paced environment.

This is a hybrid role requiring onsite presence three days per week at our NYC office.
You will be required to participate in a rotational on-call schedule that includes overnights and weekends
This is a full-time position offering full benefits, a salary in the $65K to $70K range.

Responsibilities

Provide frontline desktop and end-user technical support for key managed services clients.
Deliver excellent customer service, follow-through, and resolution, including occasional support for executive and VIP users.
Assist users with common technical issues including:
- Password resets
- Basic connectivity issues
- Microsoft Office Administration
- O365 Application Support
- IP phone and workstation issues
Perform basic workstation tasks including installing, upgrading, and removing desktop applications.
Support inventory tracking for hardware, peripherals, and user equipment.
Escalate issues appropriately to senior team members when necessary.
Follow documented troubleshooting steps and internal procedures to ensure consistent resolution.
Ensure desktops, printers, and user workstations are operational and escalate hardware failures as needed.

Required Qualifications

1-3 years of helpdesk or desktop support experience in a fast-paced MSP or multi-client corporate environment.
Prior experience supporting users in a Managed Services Provider (MSP) environment.
Experience supporting Hybrid and/or Cloud environments (e.g., on-prem and cloud based infrastructure).
Hands-on support experience with:
- Microsoft 365 / O365 and Exchange
- Intune (endpoint support and basic troubleshooting)
- Entra ID (Azure AD) and Active Directory (password resets, group membership, basic user support)
- Remote support tools and VPNs
- Basic networking concepts (DNS, DHCP, Wi‑Fi troubleshooting)
- File‑sharing platforms such as Egnyte, OneDrive, SharePoint, or similar
Strong customer service orientation and comfort interacting with users of all technical levels, including occasional Executive or VIP users
Excellent written and verbal communication skills.
Ability to multitask, prioritize, and work efficiently in a fast-paced environment.
Team-oriented mindset with a willingness to learn, grow, and take on increasing responsibility.

Preferred Qualifications

Bachelor's degree or relevant IT certifications preferred (CompTIA A+, Network+, etc.).
Familiarity with troubleshooting fundamentals, systematic problem solving, and recognizing when to escalate.
Exposure to the Hedge Fund or Alternative Investment industry is helpful but not required.

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

Tier 1

PM26

Align is a premier global provider of technology infrastructure solutions.

Align specializes in designing and deploying technology infrastructure solutions from the data center to the desktop as well as providing managed IT services for clients.

Our professional services team, which includes Data Center Solutions, provide strategic consulting, design, project management, engineering, implementation and support. Our best-in-class Managed Services team provides IT services and cybersecurity advisory for clients within the Alternative Investment industry. Align is a Microsoft Tier 1 Cloud Solutions Provider (CSP) and Gold Partner.

Our client centric approach and passion for driving IT innovation has enabled us to provide tailored solutions and business transformations for over three decades. Leading firms have relied on Align to provide forward-thinking technology strategies that support their current and future business needs.

Our teams have flawless track records of delivering technical solutions and have established long-standing relationships with an impressive client list of both Global 1000 and SMB clients. We work across a diverse list of industries including financial services, life sciences (pharmaceutical and health care), retail, technology, media and telecommunications.

For more information, visit: www.align.com

Quick Apply

Refine Your Search

smart tech solutions jobs in new york, ny

Desktop Analyst

Associate Attorney - Creditors Rights

Senior Sales Director -Digital transformation services

Principal Product Manager - Paid Social

Senior Director Digital Marketing Innovation

Business Sales Representative

Meta Lab Assistant Manager

Tech Lead Manager, AI/ML Engineering (East Coast)

Forward Deployed Engineer, AI Agents

Client Delivery Associate

Low Voltage Technician

L2 Desktop Support

Deal Desk Analyst

Founding Engineer

IT Manager

Security Engineer, Cloud

Field Service Technician

Tech Sales Specialist, Sellside & Majors - Enterprise Data Sales, Bloomberg Financial Solutions

Software Engineer, Frontend

Legal Talent Partner

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