Top 1064 Software implementation manager Jobs in New York, Ny

Client Implementation Manager, Navigation
Rightway —New York, NY
- $100,000 - $125,000 a year
- Remote
- Microsoft Excel
- Analysis skills
- Bachelor's degree
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Implementation Manager - Moveworks
ServiceNow —New York, NY
- $116,400 - $192,100 a year
- Online Application
- Remote
- Mid-level
- Residential
- Analysis skills
- Employee stock purchase plan
- Health insurance
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Implementation Manager
Courier Health —New York, NY
- $140,000 - $175,000 a year
- Office
- Travel
- Senior level
- Commuter assistance
- Paid parental leave
10d
Implementation Manager
Moab —New York, NY
- $120,000 - $160,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Travel
Senior Manager, Implementation (IT Products)
Rippling —New York, NY
- $105,570 - $175,950 a year
- Full-time
- Hybrid work
- Inventory management
- Office
- Continuous improvement
Senior Implementation Manager
Alloy —New York, NY
- $130,000 - $190,000 a year
- Monday to Friday
- Hybrid work
- Salesforce
- Office
- In-person
- Paid parental leave
- Health savings account
Case Manager - OPWDD Setting
Community Resource Center for the Developmentally Disabled —Yonkers, NY
- $26.52 an hour
- Full-time
- Management
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
Senior Construction Project Manager with Site Work
Gemstar Construction Corp. —Staten Island, NY
- $80,000 - $150,000 a year
- Full-time
- Construction site
- Office
- Microsoft Office
- Health insurance
- Dental insurance
Quick Apply
Manager of AI Strategy & Operations
IRI —Elmont, NY
- $65,000 - $80,000 a year
- Full-time
- Google Workspace
- Research
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Outpatient Coding Manager
Choices Women's Medical Center —Jamaica, NY
- From $85,000 a year
- Part-time
- Management
- Surgery
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
4d
Sage X3 ERP Implementation Project Manager
True World Group —Rockleigh, NJ
- $83,000 - $117,000 a year
- Full-time
- Hybrid work
- Computer Science
- PMP
- 5 years
- Disability insurance
- Health insurance
Quick Apply
2d
HRIS Manager
Emmi Desserts —Kenilworth, NJ
- $125,000 a year
- Extended hours
- Microsoft Outlook
- Employment & labor law
- Research
- Health savings account
- Health insurance
Quick Apply
Assistant Residence Manager
Community Resources of Staten Island —Staten Island, NY
- $24.51 an hour
- Full-time
- CPR Certification
- Microsoft Outlook
- Management
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AI Tech Lead – Wealth & Asset Management - Full-time - Newark, NJ (hybrid)
CorGTA —Newark, NJ
- $180,000 - $210,000 a year
- Full-time
- Senior level
- Leadership
- Python
- 401(k)
Customer Success Manager
Fast Growing Startup —New York, NY
- $75,000 - $85,000 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Recovery Case Manager - Masters
Mental Health Association —Parsippany-Troy Hills, NJ
- $47,300 a year
- Weekends as needed
- Mid-level
- Driver's License
- Psychology
- Paid holidays
- Health insurance
Quick Apply
Technical Delivery Lead - Full Stack Engineering
Starr Companies —New York, NY
- $140 - $180 a year
- Full-time
- Azure
- Computer Science
- Office
- Health insurance
- Dental insurance
Quick Apply
Recovery Case Manager - Masters
Mental Health Association —West Orange, NJ
- $47,300 a year
- Weekends as needed
- Mid-level
- Driver's License
- Psychology
- Paid holidays
- Health insurance
Quick Apply
Payroll Manager
Selfhelp Community Services —New York, NY
- $70,000 - $82,000 a year
- Full-time
- Hybrid work
- 7 years
- Word processing
- Research
- Health insurance
- Dental insurance
Quick Apply
4d
Risk Intelligence Lead GRM
City National Bank —New York, NY
- $90,000 - $160,000 a year
- Microsoft Access
- 3 years
- Master's degree
- Health insurance
- Dental insurance
4d

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Client Implementation Manager, Navigation

Rightway -
New York, NY

Quick Apply

Job Details

$100,000 - $125,000 a year

Qualifications

Customer communication
Stakeholder management

Full Job Description

ABOUT THE ROLE:

The Implementation Manager is responsible for leading end-to-end client implementations across Rightway's PBM and/or Navigation service lines. This role owns the full lifecycle from kickoff to successful transition into ongoing client success, driving timelines, coordinating cross-functional teams, managing client expectations, and ensuring every implementation is executed with precision and care.

At Rightway, going to the ends of the earth for our members and clients is not aspirational; it is the baseline. As an Implementation Manager, you are often the first real experience a client has with Rightway's services. This entails arriving prepared, engaging in proactive communication, and addressing risks before clients become aware of them. You will collaborate closely with Client Success, Navigation Operations, Service Delivery, Data Engineering, Data Operations, and other internal teams to ensure that every client launch proceeds seamlessly, even if challenges arise.

WHAT YOU'LL DO:

Project Planning and Execution
- Own end-to-end project management for multiple concurrent client implementations across PBM and/or Navigation service lines.
- Develop and maintain detailed project plans, milestone-tracking, and change-control procedures.
- Facilitate kickoff meetings, regular status calls, and cross-functional coordination to keep implementations on schedule.
- Manage the transition from implementation state to steady-state client success with thorough handoff documentation.
Client and Stakeholder Management
- Serve as the primary point of contact for clients throughout the implementation phase.
- Set and manage client expectations with clear, proactive communication on project status, risks, and next steps.
- Provide Commercial and Client Success teams with implementation support, including direct coordination with client contacts and third-party vendors.
- Provide ongoing internal stakeholder support as the subject matter expert for implementation, offering best practices and historical context as needed.
- Conduct post-implementation reviews and lessons-learned sessions to drive continuous improvement.
Risk Management and Problem Solving
- Proactively identify implementation risks and develop mitigation strategies before they become client-impacting issues.
- Monitor project progress across workstreams and make real-time adjustments to keep timelines intact.
- Escalate and report critical milestones, blockers, and client satisfaction indicators to leadership.
Documentation and Reporting
- Document business requirements, project plans, and implementation decisions with a high standard of accuracy.
- Prepare and present clear status reports and performance updates for internal leadership.
- Ensure all implementation artifacts are maintained for compliance, audit, and future reference.
Technical Proficiency
- Set up data integrations with benefit administrators, TPAs, EPOs, carriers, and more
- Work closely with the data and engineering team to improve systems and processes used during the implementation process
- Provide ongoing internal and external technical support on implementations in-flight and provide historical support as needed
AI-Enabled Workflows
- Actively incorporate AI tools into your daily workflow, from project documentation and status reporting to client communication drafting and data summarization.
- Contribute to Rightway's evolving approach to AI adoption in implementation workflows and share learnings and best practices with the broader team.
- Leverage AI-assisted tools to synthesize complex implementation data, accelerate documentation tasks, and surface risks earlier in the project lifecycle.

WHO YOU ARE:

Bachelor's degree in Business Administration, Healthcare Management, Information Technology, or a related field (or equivalent experience).
2-5 years of project management experience, preferably in healthcare navigation or healthcare IT implementation.
Strong understanding of PBM and/or healthcare navigation industry practices, workflows, and regulatory considerations.
Experience working with HR/Benefit Departments, brokers/consultants, TPAs, PEOs, and healthcare carriers
Strong analytical and problem-solving skills with sharp attention to detail. Must be able to think critically and use internal resources appropriately.
Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced environment.
Excellent communication skills, written and verbal, with the ability to interact confidently with clients, vendors, and senior leadership.
Proficiency in project management tools such as Smartsheet, Monday.com, Microsoft Project, Jira, Salesforce, or similar platforms.
Technical proficiency in setting up data feeds and Excel experience is a big plus
Familiarity with AI productivity tools and a demonstrated interest in incorporating them into operational workflows.

COMPENSATION: $100,000-125,000 annually, in addition to bonus and equity

Compensation offered will be determined by geographic location, experience, and qualifications.

CYBERSECURITY AWARENESS NOTICE

In response to ongoing and industry-wide fraudulent recruitment activities (i.e., job scams), Rightway wants to inform potential candidates that we will only contact them from the @rightwayhealthcare.com email domain. We will never ask for bank details or deposits of any kind as a condition of employment.

ABOUT RIGHTWAY:

Rightway is on a mission to harmonize healthcare for everyone, everywhere. Our products guide patients to the best care and medications by inserting clinicians and pharmacists into a patient's care journey through a modern, mobile app. Rightway is a front door to healthcare, giving patients the tools they need along with on-demand access to Rightway health guides, human experts that answer their questions and manage the frustrating parts of healthcare for them.

Since its founding in 2017, Rightway has raised over $200mm from investors including Khosla Ventures, Thrive Capital, and Tiger Global. We're headquartered in New York City, with satellite offices in Denver and Dallas. Our clients rely on us to transform the healthcare experience, improve outcomes for their teams, and decrease their healthcare costs.

HOW WE LIVE OUR VALUES TO OUR TEAMMATES:

We're seeking those with passion for healthcare and relentless devotion to our goal. We need team members that embody our core values:

1) We are human, first
Our humanity binds us together. We bring the same empathetic approach to every individual we engage with, whether it be our members, our clients, or each other. We are all worthy of respect and understanding and we engage in our interactions with care and intention. We honor our stories. We listen to—and hear—each other, we celebrate our differences and similarities, we are present for each other, and we strive for mutual understanding.

2) We redefine what is possible
We always look beyond the obstacles in front of us to imagine new solutions. We approach our work with inspiration from other industries, other leaders, and other challenges. We use ingenuity and resourcefulness when faced with tough problems.

3) We debate then commit
We believe that a spirit of open discourse is part of a healthy culture. We understand and appreciate different perspectives and we challenge our assumptions. When working toward a decision or a new solution, we actively listen to one another, approach it with a "yes, and" mentality, and assume positive intent. Once a decision is made, we align and champion it as one team.

4) We cultivate grit
Changing healthcare doesn't happen overnight. We reflect and learn from challenges and approach the future with a determination to strive for better. In the face of daunting situations, we value persistence. We embrace failure as a stepping stone to future success. On this journey, we seek to act with guts, resilience, initiative, and tenacity.

5) We seek to delight
Healthcare is complicated and personal. We work tirelessly to meet the goals of our clients while also delivering the best experience to our members. We recognize that no matter the role or team, we each play a crucial part in our members' care and take that responsibility seriously. When faced with an obstacle, we are kind, respectful, and solution-oriented in our approach. We hold ourselves accountable to our clients and our members' success.

Rightway is proud to be an Equal Opportunity Employer that believes in the strength of diverse thought, beliefs, backgrounds, and education. We foster an inclusive culture where differences are celebrated to drive the best business decisions possible. We do not discriminate on any basis protected by applicable law. All employment decisions are based on merit, qualifications, need, and performance.

Quick Apply

Refine Your Search

software implementation manager jobs in new york, ny

Client Implementation Manager, Navigation

Implementation Manager - Moveworks

Implementation Manager

Implementation Manager

Senior Manager, Implementation (IT Products)

Senior Implementation Manager

Case Manager - OPWDD Setting

Senior Construction Project Manager with Site Work

Manager of AI Strategy & Operations

Outpatient Coding Manager

Sage X3 ERP Implementation Project Manager

HRIS Manager

Assistant Residence Manager

AI Tech Lead – Wealth & Asset Management - Full-time - Newark, NJ (hybrid)

Customer Success Manager

Recovery Case Manager - Masters

Technical Delivery Lead - Full Stack Engineering

Recovery Case Manager - Masters

Payroll Manager

Risk Intelligence Lead GRM

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