Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management.
As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services.
Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together.
Position Overview:
We are seeking a senior and highly experienced Senior Vice President to lead our Client & Account Data Platforms organization in Jersey City. At the SVP level, this role carries significant organizational weight — you will own not only the technical strategy and delivery of core client and account data systems, but will also be a key voice in shaping the broader Wealth Management technology agenda. You will be expected to operate with a high degree of autonomy and executive presence.
The ideal candidate is a distinguished technology executive with deep expertise in client and account data management within financial services, and a strong history of leading large-scale platform transformations at major financial institutions. You bring hands-on experience with enterprise workflow platforms such as Pega, and you architect every solution with resiliency, scalability, and long-term operational stability as non-negotiable principles. You are a trusted senior leader who can inspire teams, influence peers, and engage confidently with the most senior business and technology stakeholders.
Key Responsibilities:
-
Organizational Leadership: Lead a sizeable, multi-disciplinary organization of engineers, architects, and technical leads responsible for the design, delivery, and operation of core client and account data platforms. Set the tone for the culture, standards, and ways of working across the organization.
-
Strategic Platform Vision: Define and own the long-term strategic vision and roadmap for client and account data platforms, ensuring tight alignment with the Wealth Management business strategy and the firm's broader technology transformation agenda.
-
Client & Account Data Ownership: Take senior, enterprise-wide ownership of core client and account operational data, including client profiles, account structures, entitlements, KYC/AML data, and associated reference data across the wealth management ecosystem.
-
Resilient Architecture at Scale: Set the enterprise architectural standards for the client and account data domain. Champion and enforce a design philosophy centered on resiliency, fault tolerance, high availability, and automated recovery. Ensure all platforms are built to withstand the demands of a global, systemically important financial institution.
-
Workflow Platform Strategy: Own the strategic direction and execution for enterprise workflow solutions that orchestrate client onboarding, account maintenance, and servicing processes. Drive the evolution of these platforms to deliver measurable improvements in efficiency, risk reduction, and client experience.
-
Talent Development & Culture: Act as a senior sponsor for talent across the organization. Build, mentor, and develop a pipeline of strong engineering and architecture talent. Foster a culture of technical excellence, accountability, and continuous improvement.
-
Data Quality & Governance: Set and enforce the enterprise standards for data quality, integrity, and governance across the client and account data domain. Ensure all practices adhere to Citi's regulatory, privacy, and compliance requirements.
-
Operational Excellence & Measurement: Define and own the key performance indicators (KPIs) for platform health, including system uptime, data freshness, workflow SLAs, and API performance. Drive a culture of proactive monitoring and continuous improvement across the organization.
-
Executive Stakeholder Engagement: Serve as the senior technology representative for client and account data platforms at the executive level. Build and maintain strong relationships with C-suite and Managing Director-level business and technology leaders. Influence the broader technology investment agenda.
Qualifications:
-
Experience: 10+ years of progressive technology experience within financial services, with a deep and sustained background in client and account data management within Wealth Management.
-
Leadership: 5+ years in a senior leadership role, with a proven track record of building, managing, and inspiring large, multi-disciplinary engineering organizations and driving enterprise-scale platform transformations.
-
Domain Expertise:
-
Expert-level understanding of client onboarding data flows, KYC/AML data requirements, and account lifecycle management within a wealth management context.
-
Broad familiarity with the regulatory and compliance landscape governing client and account data at a global financial institution.
-
Workflow & BPM Expertise:
-
Significant, hands-on experience with enterprise workflow and Business Process Management (BPM) platforms, with specific, demonstrable experience in Pega being highly desirable.
-
Proven ability to set the strategic direction for and deliver end-to-end workflows that integrate seamlessly with operational data systems at enterprise scale.
-
Resiliency & Architecture:
-
A distinguished architectural mindset with a proven track record of designing and delivering highly available, fault-tolerant, and recoverable systems at enterprise scale.
-
Deep expertise in resiliency patterns, disaster recovery planning, and the governance of non-functional requirements across a large portfolio.
-
Technical Acumen:
-
Proficiency in Java, with practical experience applying it to build and maintain software applications in a professional environment.
-
Strong foundation in relational databases (e.g., Oracle, PostgreSQL, SQL Server) and data modeling for transactional systems.
-
Experience with event-driven architectures and messaging platforms (e.g., Kafka, MQ).
-
Solid understanding of RESTful API design principles, with a focus on reliability, security, and performance.
-
Experience with cloud platforms (AWS, Azure, GCP) and their associated services for building resilient, scalable architectures.
-
Executive Presence & Influence: Exceptional communication and influencing skills, with the ability to set a compelling technical vision, build consensus across a complex, matrixed organization, and engage credibly at the most senior levels of the firm.
Education:
-
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related technical discipline.
-
Master's degree or MBA is strongly preferred.
-
Technology
-
Applications Development
-
Full time
-
Jersey City New Jersey United States
-
$176,720.00 - $265,080.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
-
Please see the requirements listed above.
-
For complementary skills, please see above and/or contact the recruiter.
-
Jun 09, 2026
-
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
