Who We Are
FTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world’s top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.
At FTI Consulting, you’ll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you’ll be an integral part of a focused team where you can make a real impact. You’ll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.
Are you ready to make your impact?
About the Role
The Executive Assistant III (EA III) serves as a strategic business partner to Senior Managing Directors, Managing Directors, and other senior leaders within the Strategic Communications segment. This role is focused on high-level administrative tasks, requiring exceptional organizational skills, business acumen, and the ability to collaborate with team members. The EA III will handle complex, non-routine administrative functions requiring independent judgment and discretion. This position requires a proactive individual who can anticipate needs, solve problems independently, and maintain absolute confidentiality while interacting with clients and executive leadership.
What You’ll Do
Strategic Administrative Support
Provide superior administrative support to Senior Managing Directors/Managing Directors and other senior leaders, serving as a trusted business partner
Manage complex calendars with competing priorities, proactively anticipating scheduling needs and resolving conflicts independently
Coordinate and manage high-stakes meetings, logistics, schedules, and conference calls with minimal direction
Arrange complex domestic and international travel, including multi-city itineraries and last-minute changes
Maintain and manage contact databases in Outlook and Salesforce for multiple senior leaders
Create, maintain, and organize confidential paper and electronic filing systems
Serve as liaison between senior leadership, reception, facilities, and regional administrative teams
Manage time entry in Carpe Diem Web for senior leaders, ensuring accuracy and timeliness
Office Operations & Event Management
Oversee in-office operations and provide support to on-site staff in coordination with regional administrative leadership, as needed
Select and coordinate catering for meetings and special events within budgetary parameters, adhering to Strategic Communications best practices, as needed
Coordinate and manage internal and external supported team events and meetings, handling logistics from planning through execution
Troubleshoot real-time operational issues and direct team members to appropriate resolution channels
Identify and implement process improvements and efficiencies to enhance team and office operations
Business & Financial Administration
Set up new clients and manage contacts in Salesforce with high attention to detail
Assist with client invoice processing and vendor setup coordination
Manage expense reports using Chrome River software for multiple senior leaders
Create draft contracts utilizing approved templates, ensuring accuracy of information, pricing, and compliance
Process contract and business matter approvals and complete data entry into CRM (Salesforce)
Liaise with Finance on business matters, reporting requests, and budget tracking
Shepherd pursuits, contracts, and conflict checks efficiently through internal systems, ensuring nothing falls through the cracks
Manage ongoing trackers and dashboards, including team utilization, pipeline reports, and revenue tracking
Create and maintain critical business documents such as monthly decks, team agendas, pipeline reports, and staffing trackers
Team & Practice Support
Provide comprehensive support to assigned practice(s), including Financial Communications and Latin America teams
Take detailed notes and circulate action items from team meetings
Draft contracts, correspondence, and other business documents
Perform data entry, proofreading, and materials creation for client deliverables
Prepare materials and collateral for external and internal meetings
Collaborate with Strategic Communications administrative and core operations teams to deliver highest level of support
Utilize English/Spanish fluency to support LatAm team operations across Mexico, Brazil, and Colombia
Serve as subject matter expert on FTI infrastructure, processes, and Strategic Communications team dynamics
Technology & Documentation
Create, review, and edit complex documents, reports, and spreadsheets using Microsoft Excel, Word, and PowerPoint
Research information via Intranet/Internet relevant to business matters and special requests
Maintain proficiency in all FTI systems and serve as resource for team members
Identify opportunities to leverage technology for improved efficiency and effectiveness
How You’ll Grow
We are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You’ll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.
As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.
What You Will Need to Succeed
Basic Qualifications
Bachelor's Degree
3+ years of progressive administrative support experience in a professional services environment
Ability to travel to clients and FTI office(s) as needed
Applicants must be currently authorized to work in the United States on a full-time basis; this position will not sponsor applicant for work visas.
Preferred Qualifications
Advanced proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
Experience with CRM systems (Salesforce preferred) and expense management platforms
Bilingual English/Spanish fluency
Proven track record of managing multiple senior executives simultaneously in a fast-paced environment
Demonstrated experience providing coaching, feedback, and performance management to direct reports
Experience with people management, team leadership, or supervisory experience
Experience facilitating conflict resolution and addressing performance issues professionally
Strong business acumen with ability to serve as strategic partner to senior leadership
Exceptional organizational skills with ability to manage competing priorities and tight deadlines
Exceptional verbal, written, organizational, and interpersonal communication skills with meticulous attention to detail
Superior ability to multi-task, prioritize, and organize workload across multiple leaders and team members
Proven ability to take initiative and solve complex problems independently with minimal guidance
Solution-oriented mindset with demonstrated ability to identify, research, and implement process improvements
Strong leadership presence with ability to coach, develop, and motivate team members
Skilled at identifying team dynamics, roles, and individual strengths to optimize team performance
Proactive approach to work, consistently anticipating needs before requests are made
Ability to maintain composure and professionalism under pressure and in ambiguous situations
Collaborative team player with servant-leader attitude and flexibility
Demonstrated reliability, dependability, and willingness to go above and beyond
Positive attitude and enthusiasm that contributes to team morale and culture
Ability to maintain absolute discretion and confidentiality with sensitive information
Track record of building trust and credibility with senior executives and cross-functional teams
Global experience
#LI-EB2
FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.
Compensation
Minimum Pay: $77,500
Maximum Pay: $132,500
Compensation Disclosure: The compensation range reflects potential base salary for the role. Actual compensation is determined based on a wide array of relevant factors including market considerations, business needs, and an individual’s location, skills, level of experience, and qualifications.
