Top 4099 Team leader technology Jobs in New York, Ny

Senior Director, Technology Client Services
Columbia University —Manhattanville, NY
- $150,000 - $175,000 a year
- Full-time
- 7 years
- Inventory management
- University
SENIOR PROJECT LEADER
Agency HRA/DEPT OF SOCIAL SERVICES —Manhattan, NY
- $99,209 - $127,819 a year
- Full-time
- Computer Science
- Office
- Master's degree
- Loan forgiveness
- Food provided
Tax Senior Manager - EY Foundry - Group Product Senior Manager - New York City
EY —New York, NY
- $168,400 - $437,100 a year
- 8 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Tax Manager - EY Foundry - Group Product Manager - New York City
EY —New York, NY
- $125,900 - $262,600 a year
- 5 years
- Bachelor's degree
- Product management
- Paid holidays
- Health insurance
Sr. Backend Engineer - Charlotte AI (Hybrid, EST)
CrowdStrike —New York State
- $140,000 - $215,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Office
- Paid holidays
- Health insurance
Tech Consulting - Microsoft Dynamics 365 Finance & Project Accounting Solution Architect - Manager
EY —Hoboken, NJ
- $142,600 - $297,200 a year
- Computer Science
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
15h
Director, Platform SRO
Versant Media —New York, NY
- $180,000 - $210,000 a year
- Email
- Hybrid work
- Mentoring
- Senior level
- Leadership
- Retirement plan
Quick Apply
Technology Consulting - Microsoft Dynamics 365 Supply Chain Solution Architect - Manager
EY —Hoboken, NJ
- $142,600 - $297,200 a year
- Computer Science
- Master's degree
- Analysis skills
- Paid holidays
- Health insurance
16h
Technical Lead, Core HR (Workday)
Versant Media —Englewood Cliffs, NJ
- $150,000 - $180,000 a year
- Email
- Hybrid work
- Computer science
- Azure
- Computer Science
- Free parking
- Retirement plan
Quick Apply
Manager I, Engineering - APM Serverless
Datadog —New York, NY
- $192,000 - $240,000 a year
- Hybrid work
- Software troubleshooting
- Software development
- APIs
- Employee stock purchase plan
Quick Apply
BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE
United States Aviation Underwriters, Inc./USAIG —New York, NY
- $140,000 - $200,000 a year
- Full-time
- Hybrid work
- Background check
- Azure
- Computer Science
- Health savings account
- Health insurance
Quick Apply
Program Manager, Data Platforms & Emerging Technology
Versant Media —Englewood Cliffs, NJ
- $120,000 - $150,000 a year
- Email
- Hybrid work
- 5 years
- Presentation skills
- Machine learning
- Retirement plan
Quick Apply
Security Integration & Security Systems Engineer
Care Security Systems Inc. —New York, NY
- $30 - $40 an hour
- 8 hour shift
- System design
- Mid-level
- In-person
- Health insurance
- Dental insurance
Quick Apply
Sr. Director, Platform Engineering
Versant Media —Englewood Cliffs, NJ
- $220,000 - $240,000 a year
- Email
- Hybrid work
- System design
- 11+ years
- Continuous improvement
- Retirement plan
Quick Apply
Group Product Manager, Cloud Security
Datadog —New York, NY
- $244,000 - $305,000 a year
- Hybrid work
- Presentation skills
- Product management
- Mentoring
- Employee stock purchase plan
Quick Apply
Manager, Finance Systems
Versant Media —New York, NY
- $160,000 - $190,000 a year
- Email
- Hybrid work
- Computer Science
- System design
- 8 years
- Retirement plan
Quick Apply
Staff Applied Scientist - Agentic Interfaces
Datadog —New York, NY
- $276,000 - $345,000 a year
- Bachelor of Science
- Bachelor's degree
- Doctor of Philosophy
- Employee stock purchase plan
- Health insurance
Quick Apply
Group Product Manager - Privileged Access Management
Okta —New York, NY
- $217,000 - $298,000 a year
- Hybrid work
- Computer Science
- Product management
- Mentoring
Quick Apply
Manager I, Engineering - Data Visualization Explorations
Datadog —New York, NY
- $192,000 - $240,000 a year
- Hybrid work
- Mid-level
- Product management
- Mentoring
- Employee stock purchase plan
Quick Apply
Sr. Manager, Enterprise AI Operating Strategy
Versant Media —New York, NY
- $160,000 - $180,000 a year
- Email
- Hybrid work
- 7 years
- Bachelor's degree
- Experience equivalent to degree accepted
- Retirement plan
Quick Apply

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team leader technology jobs near new york, ny

Senior Director, Technology Client Services

Columbia University -
Manhattanville, NY

Apply Now

Job Details

Full-time
$150,000 - $175,000 a year

Qualifications

Managing technical support teams
Managing teams in a customer support role
Tooling
Team leadership
Faculty collaboration
Large-scale organizational change management
Frontline customer support management
Managing clients in a customer support role
Bachelor's degree
Technology management
Help desk systems
Senior leadership

Full Job Description

Job Type: Officer of Administration
Bargaining Unit:
Regular/Temporary: Regular
End Date if Temporary:
Hours Per Week: 35
Standard Work Schedule:
Building:
Salary Range: $150,000 - $175,000

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Summary

Reporting to the Executive Director of Information Technology, the Senior Director of Technology Client Services is the senior operational and strategic leader for all client-facing technology support at Columbia Business School. The Senior Director will lead the team through a period of change: redesigning the support model, building the team and culture to deliver it. The right candidate brings both the change management instincts to modernize a legacy operation and the steady-state leadership to run a high-performing client services function over the long term. This role calls for a clear vision of what excellent, modern technology support looks like, paired with the management depth to build toward it deliberately and sustainably. The Senior Director serves as a senior member of the CBS IT leadership team.

About CBS
For over a century, Columbia Business School has helped develop leaders and builders of enterprises who drive value for their stakeholders and society at large through our MBA, MS, PhD, and Executive Education programs. We are equally committed to cultivating new scholars and teachers, and to creating and disseminating pathbreaking knowledge, concepts, and tools that advance the understanding and practice of management through our faculty research and PhD programs. Our vision is simple: to develop ideas and leaders that transform the world - from the very center of business. Our ever-evolving curriculum, featuring pioneering courses, STEM certification, and immersive experiential learning, prepares students to excel in key areas such as digital transformation, entrepreneurship and innovation, twenty-first century finance, the intersection of business and society, and climate and sustainability.

Responsibilities

Service Model Transformation

Designs and implements a modern, tiered client services model that sequences support across self-service resources, AI-assisted chat, live human support, and ticketed escalation - reducing friction for clients and improving resolution rates at every level.
Assesses current tools, workflows, and platforms; defines the target-state architecture; and lead the transition from current to future state with minimal disruption to ongoing operations.
Establishes and track service level objectives, client satisfaction metrics, and team performance standards that reflect the new model and drive continuous improvement.
Partners with the Executive Director and school leadership to ensure the client services strategy aligns with the School's broader IT transformation agenda and technology roadmap.

Team Leadership and Organizational Development

Leads, develops, and manages a team of professionals across faculty, administrative, and student support; academic and multimedia technologies; and event technologies - providing clear direction, accountability, and investment in staff growth.
Builds management capability within the team, ensuring leads have the tools, structure, and support to run their areas effectively.
Drives the cultural shift from a reactive support orientation to a proactive, service-excellence model - setting high expectations while bringing the team along through significant change.

Academic and Multimedia Technologies

Oversees academic technology operations across all classroom and conference room spaces, ensuring technology infrastructure supports the School's instructional needs reliably and at scale.
Manages multimedia services, including the School's broadcast studio, ensuring quality and responsiveness to faculty and programmatic needs.
Stays current on emerging academic technologies and serve as a thought leader on their application in a professional school environment.

Vendor and Asset Management

Manages vendor relationships for client services tools and contracted support, including evaluation, performance specifications, service level agreements, and issue resolution.
Oversees the technology asset lifecycle across the client services portfolio, including deployment, inventory, refresh planning, and disposal.
Ensures risk management and enterprise architecture standards are followed for all vendor engagements, in coordination with CUIT and school IT leadership.

Minimum Qualifications

Bachelor's Degree required. Minimum of 7-9 years progressive experience in IT client services or end-user support, including at least 5 years in a management role with direct responsibility for teams and service delivery.
Demonstrated experience designing or significantly redesigning a client services or help desk operation, including implementation of tiered support models and service management platforms.
Strong people leadership skills, including experience managing teams through organizational change.
Familiarity with modern support tooling, including ITSM platforms, AI-assisted support tools, and self-service knowledge base systems.
Excellent communication skills and the ability to engage effectively with faculty, students, senior administrators, and technical staff.

Preferred Qualifications

Experience in higher education or a similarly complex, multi-constituency environment.
Familiarity with academic technologies, classroom AV systems, and multimedia production environments.
ITIL certification or equivalent service management framework experience.
Experience managing through reorganization or significant workforce transition.

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

Apply Now

Refine Your Search

team leader technology jobs in new york, ny

Senior Director, Technology Client Services

SENIOR PROJECT LEADER

Tax Senior Manager - EY Foundry - Group Product Senior Manager - New York City

Tax Manager - EY Foundry - Group Product Manager - New York City

Sr. Backend Engineer - Charlotte AI (Hybrid, EST)

Tech Consulting - Microsoft Dynamics 365 Finance & Project Accounting Solution Architect - Manager

Director, Platform SRO

Technology Consulting - Microsoft Dynamics 365 Supply Chain Solution Architect - Manager

Technical Lead, Core HR (Workday)

Manager I, Engineering - APM Serverless

BUSINESS TECHNOLOGY MANAGER - AVIATION INSURANCE

Program Manager, Data Platforms & Emerging Technology

Security Integration & Security Systems Engineer

Sr. Director, Platform Engineering

Group Product Manager, Cloud Security

Manager, Finance Systems

Staff Applied Scientist - Agentic Interfaces

Group Product Manager - Privileged Access Management

Manager I, Engineering - Data Visualization Explorations

Sr. Manager, Enterprise AI Operating Strategy

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