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College Aide - Applications Support

DEPT OF YOUTH & COMM DEV SRVS -
New York, NY

Apply Now

Job Details

Part-time
$19.14 - $24.08 an hour

Benefits

Loan forgiveness

Qualifications

Microsoft Windows Server
Some college
Computer Science
Management Information Systems
IIS
Windows
Internal employee customer service
Systems & applications support
Entry level
Information Technology

Full Job Description

College Aide - Applications Support

DEPT OF YOUTH & COMM DEV SRVS

Posted on

08/12/2026

Part-time

Location

NYC-ALL BOROS

No exam required

Department

IT - Operations

Salary range: $19.14 – $24.08

Save

Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of community-based organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

Under the supervision of the Director of the DYCD Information Technology (IT) Application Support,
provides end-user support in routine and non-routine application support issues by diagnosing
problems, offering solutions and responding to inquiries in a timely manner.

COLLEGE AIDE - ASSIGNMENT LEVE - 1020B

Minimum Qualifications

For Assignment Level I:
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school.
For Assignment Level II (Information Technology):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or closely related field, including or supplemented by 9 semester credits in an acceptable course of study.
For Assignment Level III (Information Technology Fellow):
Matriculation at an accredited college or graduate school. Employment is conditioned upon continuance as a student in a college or graduate school with a specific course of study in information technology, computer science, management information systems, data processing, or other area relevant to the information technology project(s) assigned, including or supplemented by 9 semester credits in an acceptable course of study. Appointments to this Assignment Level will be made by the Technology Steering Committee through the Department of Information Technology and Telecommunications.

SPECIAL NOTE
Maximum tenure for all Assignment Levels in the title of College Aide is 6 years. No student shall be employed more than half-time in any week in which classes in which the student is enrolled are in session. Students may be employed full-time during their vacation periods.

Preferred Skills

- Strong commitment to customer service and ability to work in a fast-paced environment - A working knowledge of development methodologies, Microsoft Windows Server operating system and IIS

Public Service Loan Forgiveness

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.

Residency Requirement

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.

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Save

Job ID

728565

Posted until

10/11/2026

Title code

1020B

Civil service title

COLLEGE AIDE - ASSIGNMENT LEVE

Title classification

Non-Competitive-5

Business title

College Aide - Applications Support

Experience level: Student

Job level

Number of positions

Work location

2 Lafayette St., N.Y.

Category: Technology, Data & Innovation

College Aide - Applications Support

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Public Service Loan Forgiveness

Residency Requirement

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