Top 188 Tier 1 tech support Jobs in New York, Ny

Network IT Tech Coordinator
BROOKLYN PROSPECT CHARTER SCHOOL —Brooklyn, NY
- From $63,000 a year
- Full-time
- School experience
- Google Workspace
- Mid-level
- AD&D insurance
- Disability insurance
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Support Engagement Lead
Braze —New York, NY
- $85,000 - $125,000 a year
- Mid-level
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Health insurance
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Trade Surveillance Analyst 1 — Financial Crimes Department
Alpaca —New York, NY
- Remote
- 5 years
- Mid-level
- Analysis skills
- Health insurance
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Public Safety Technical Operations Center Specialist
TECHNOLOGY & INNOVATION —Brooklyn, NY
- $75,000 - $90,000 a year
- Overtime
- Computer Science
- Mid-level
- 3 years
Data Analytics Associate (Marketing Science)
LG Ad Solutions —New York, NY
- $90,655 - $124,649 a year
- Email
- Mid-level
- Office
- SQL
- Paid parental leave
- AD&D insurance
Analyst, YouTube and Social Video
Hearst Media Services —New York, NY
- $77,625 - $89,818 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Health insurance
- Dental insurance
Expert Consultant, Tech Insights Group
Bain & Co. —New York, NY
- $170,000 - $190,000 a year
- Full-time
- Computer Science
- Office
- Analysis skills
- Wellness program
- Paid holidays
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IT Support Engineer - New York
ByteDance —New York, NY
- $97,200 - $136,800 a year
- Computer science
- Computer Science
- Office
- Paid parental leave
- Paid holidays
10d
Junior IOS developer
Adidev Technologies Inc —New York, NY
- $30 - $40 an hour
- Full-time
- Mid-level
- In-person
- 1 year
- Relocation assistance
Quick Apply
Customer Success Manager
Cents —New York, NY
- $90,000 - $100,000 a year
- Full-time
- Hybrid work
- Bachelor of Science
- Mid-level
- Communication skills
- AD&D insurance
- Paid holidays
Quick Apply
8d
Lead CT Tech - Providence, RI (Sign-on up to $20k + Relo up to $7,500)
Siemens Healthineers —New York, NY
- Up to $20,000 a year
- Full-time
- CPR Certification
- Hospital
- BLS Certification
- Loan repayment program
- Relocation assistance
Quick Apply
Sr AI Engineer
WISSEN TECHNOLOGY PRIVATE LIMITED —New York, NY
- Full-time
- Computer Science
- Office
- Military encouraged
- Disability insurance
- Health insurance
Quick Apply
10d
Civic Science Leadership Program Coordinator
Futures Ignite —New York, NY
- $58,500 - $65,000 a year
- Weekends as needed
- School experience
- Classroom
- Spanish
- Health insurance
- Dental insurance
Quick Apply
6d
KDB Product Support Engineer
KX —New York, NY
- $100,000 - $130,000 a year
- Weekends as needed
- Mid-level
- Office
- SQL
- Health insurance
Entry -Mid Android Developer
Adidev Technologies Inc —Jersey City, NJ
- $30 - $40 an hour
- Full-time
- Mid-level
- In-person
- 1 year
- Relocation assistance
Quick Apply
Immigration Counsel, Global Corporate Services
TikTok —New York, NY
- $134,400 - $295,800 a year
- Office
- Bachelor's degree
- Fair chance
- Paid parental leave
- Paid holidays
Associate Account Executive
SAMBA TV —New York, NY
- $70,000 - $100,000 a year
- Call employer
- Public speaking
- Office
- Bachelor's degree
- Paid holidays
- Disability insurance
Technical Sourcer - E-Commerce - New York (Third-Party Associate)
TikTok —New York, NY
- $30 - $50 an hour
- Temporary
- Mid-level
- Continuous improvement
- Product management
Associate, Strategic Finance
Gotham Greens —New York, NY
- $100,000 - $130,000 a year
- Oracle
- Mid-level
- Office
Quick Apply
Senior Manager, Support Operations
Rippling —New York, NY
- $114,000 - $171,000 a year
- Full-time
- Mentoring
- Senior level
- Leadership

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tier 1 tech support jobs near new york, ny

Network IT Tech Coordinator

BROOKLYN PROSPECT CHARTER SCHOOL -
Brooklyn, NY

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Job Details

Full-time
From $63,000 a year

Benefits

AD&D insurance
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance
Life insurance
Paid sick time

Qualifications

Customer communication

Full Job Description

Who We Are:

Prospect Schools is a high-performing, intentionally diverse K-12 college preparatory charter network serving nearly 3,000 students across seven schools in Brooklyn. We are a growing organization and expanding our network across Brooklyn from 6 to 9 schools in the coming academic year. Prospect Schools models its curriculum on the renowned International Baccalaureate Program, a rigorous program that raises the level of academic responsibility for students while preparing them to be global citizens. Our network is dedicated to the mission of preparing a diverse student body to have a positive impact on society and develop a lifelong passion for learning, guided by our core values:

Curiosity: Develop sound judgment and intellect by asking questions confidently and thinking critically
Care: Support others by grounding every action in empathy while championing equity and inclusion
Persistence: Grow and learn by solving problems with determination, creativity, and tenacity
Passion: Succeed by approaching challenges with excitement, enthusiasm, and self-assurance
Location: Central Office

The Opportunity:

This position will report to the Director of IT Operations and works closely with academic leadership and faculty. The ideal candidate possesses a passion for innovative technology use in education and has a strong background in technology support. S/he is fully dedicated to the mission of Brooklyn Prospect, and committed to keeping the academic and personal success of our students as a core focus while striving to grow professionally and support the operational excellence of the school. Candidates should have an interest or experience in education, and be committed to growing in our organization as we expand.

Essential Duties & Responsibilities:

Technology Support & Management

Receive incoming tech support requests from faculty & staff and effectively troubleshoot issues, prioritizing for urgency and seeking outside support as needed
Report resolutions or escalate issues that cannot be resolved within the resources of the help desk
Customer service, regular communication with end-users
Maintain proper documentation of issue-resolution results and techniques
Collaborate effectively with managed service providers to achieve consistent and reliable network connectivity and equipment functionality, ensuring help desk tickets are placed as needed and quickly resolved

Asset Management

Ensure proper use, reliability and safekeeping, and inventory tracking of BPCS technology assets (copiers, printers, computers, projectors, SmartBoards, etc.)
Advise on new technology purchases
Assist in the maintenance of, use, and implementation of organization-wide information systems and platforms
Set up, configure and distribute laptops to new staff, and ensure classrooms are properly equipped with appropriate technology at start of each new year

Technology Integration

Effectively communicate technical information to non-tech oriented colleagues
Proactively find more and better ways to effectively integrate technology with the academic programming of our schools
Encourage and support the use of technology to enhance learning
Lead regular professional development with faculty and staff around technology use at BPCS
Serve as Google account administrator to manage end-user accounts, groups and site services

General

As part of a growing organization, contribute toward the development of standard operating procedures in all areas of influence, and continue to find new ways to improve quality and efficiency

Assist with other duties as needed, and provide general support of the BPCS mission in whatever way possible
**The critical features of this role are described above, but not all encompassing.

About You:

MAC and Google apps expertise desired
Tier 2 support experience preferred
Strong communication skills
Strong organization, prioritization skills
Ability to develop and implement strong systems
Consistent follow-through
1+ years working experience in a relevant field; experience in a school environment preferred
Able to independently advance work towards goals without significant oversight from manager
Collaborative spirit and a team oriented player

Salary:

The salary range for this role starts at $63,000, then increases based on years of experience. Our salaries are set through a lens of equity, and based on an individual’s skills, education, and years of experience relevant to the role. At Prospect Schools we remain committed to providing competitive salaries.

Our Benefits:

Medical, dental, and vision insurance
Paid Time Off (PTO) or Paid Sick Time (PST) based on date of hire and hours worked per week
401(K) and Roth IRA with a 4% employer match with a 3-year vesting schedule
Flexible spending accounts, including Transit Commuter Options, Health Care FSA and Dependent Care FSA options
Ancillary insurance, including Basic Life Insurance, Accidental Death & Dismemberment Insurance, and Short-Term & Long-Term Disability Insurance
Employee Assistance Program with free expert support services to assist with a variety of life issues

EEO and ADA Statement:

Prospect Schools is an equal opportunity employer. We actively recruit, hire, and retain a diverse and inclusive staff. We do not discriminate on the basis of race, color, ancestry, national origin, religion, age, gender identity or expression, sexual orientation, disability, citizenship, marital status, pregnancy, veteran status, or any other status protected by applicable law.

Prospect Schools is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance you may contact us at: [email protected].

The essential functions of this job are described above; they may be subject to change at any time due to reasonable accommodation or other reasons.

Quick Apply

Refine Your Search

tier 1 tech support jobs in new york, ny

Network IT Tech Coordinator

Support Engagement Lead

Trade Surveillance Analyst 1 — Financial Crimes Department

Public Safety Technical Operations Center Specialist

Data Analytics Associate (Marketing Science)

Analyst, YouTube and Social Video

Expert Consultant, Tech Insights Group

IT Support Engineer - New York

Junior IOS developer

Customer Success Manager

Lead CT Tech - Providence, RI (Sign-on up to $20k + Relo up to $7,500)

Sr AI Engineer

Civic Science Leadership Program Coordinator

KDB Product Support Engineer

Entry -Mid Android Developer

Immigration Counsel, Global Corporate Services

Associate Account Executive

Technical Sourcer - E-Commerce - New York (Third-Party Associate)

Associate, Strategic Finance

Senior Manager, Support Operations

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