Top 925 Tier 2 support Jobs in New York, Ny

Tier 2 - Support Specialist (East Coast)
Odaseva —New York, NY
- $90,000 - $100,000 a year
- Hybrid work
- 6 years
- English
- Presentation skills
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Custodial
Empire State Realty Trust —New York, NY
- $24.04 - $32.05 an hour
- Overtime
- Inventory management
- Customer service
- Ability to walk for extended periods
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HS Academic Counselor
BROOKLYN PROSPECT CHARTER SCHOOL —Brooklyn, NY
- $67,200 - $95,812 a year
- Full-time
- School experience
- Mid-level
- Bachelor's degree
- AD&D insurance
- Disability insurance
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Residential Aide - Tier 2
Neighborhood Association for Inter-Cultural Affairs, Inc. —Bronx, NY
- $20.19 an hour
- Weekends as needed
- CPR Certification
- Pass drug screening
- HIPAA
- Commuter assistance
- AD&D insurance
Quick Apply
Support Manager
Pilot Fiber —New York, NY
- $110,000 - $140,000 a year
- Nights as needed
- Hybrid work
- Mid-level
- Recruiting
- Leadership
- Health insurance
- Dental insurance
Office Administrator
Avoca —New York, NY
- $80,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Administrative experience
- Commuter assistance
- Health insurance
Helpdesk Tier 1
TGIPOWER LLC —Brooklyn, NY
- $50,000 - $60,000 a year
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
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Concierge
Tishman Speyer —New York, NY
- $36 - $38 an hour
- Email
- Ability to walk for extended periods
- Mid-level
- Residential
- Disability insurance
- Health insurance
14h
Residential Aide tier 2
Neighborhood Association for Inter-Cultural Affairs, Inc. —Bronx, NY
- $20.19 an hour
- Weekends as needed
- CPR Certification
- Pass drug screening
- HIPAA
- Commuter assistance
- AD&D insurance
Quick Apply
Food & Beverage Associate
Crafty —New York, NY
- $24 an hour
- Full-time
- Merchandising
- Ability to lift 50 pounds
- Conflict management
- Health insurance
- Dental insurance
Quick Apply
HOST/HOSTESS (FULL TIME)
Restaurant Associates —New York, NY
- $25 - $30 an hour
- Full-time
- Background check
- Mid-level
- Cleaning
- Commuter assistance
- Disability insurance
Quick Apply
Licensed Clinical Social Worker
Headway —Brooklyn, NY
- $121.80 - $122.00 an hour
- Choose your own hours
- Licensed Clinical Social Worker
- Mid-level
- In-person
- Flexible schedule
- Referral program
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Licensed Clinical Social Worker
Headway —New York, NY
- $121.80 - $122.00 an hour
- Choose your own hours
- Licensed Clinical Social Worker
- Mid-level
- In-person
- Flexible schedule
- Referral program
Quick Apply
Licensed Clinical Social Worker
Headway —Hempstead, NY
- $121.80 - $122.00 an hour
- Choose your own hours
- Licensed Clinical Social Worker
- Mid-level
- In-person
- Flexible schedule
- Referral program
Quick Apply
Licensed Clinical Social Worker
Headway —Queens, NY
- $121.80 - $122.00 an hour
- Choose your own hours
- Licensed Clinical Social Worker
- Mid-level
- In-person
- Flexible schedule
- Referral program
Quick Apply
Special Education Teacher
Kennedy Children's Center —Bronx, NY
- $66,300 - $100,000 a year
- Full-time
- Background check
- Classroom
- Teaching Certification
- Health insurance
- Dental insurance
Quick Apply
REGISTERED NURSE ANESTHETIST
Montefiore Einstein —Bronx, NY
- $131.28 an hour
- Full-time
- Nursing
- BLS Certification
- ACLS Certification
- Dental insurance
- Flexible spending account
CDL-A Dedicated Truck Driver: Home Weekly & $2,500 Sign On Bonus
U.S. Xpress —New York, NY
- $0.73 - $0.76 per mile
- Full-time
- Dedicated
- Pass drug screening
- CDL A
- AD&D insurance
- Employee stock purchase plan
Quick Apply
Veterinary Technician - Anesthesia
VERG Brooklyn —New York, NY
- $35 - $50 an hour
- Full-time
- Mid-level
- Patient care
- Communication skills
- Continuing education credits
- Health savings account
Quick Apply
Emergency Medical Technician - EMT
Ambulnz by DocGo —Staten Island, NY
- $21 - $26 an hour
- Part-time
- Clean driving record
- BLS Certification
- Driver's License
- Health insurance
- Dental insurance
Quick Apply

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tier 2 support jobs near new york, ny

Tier 2 - Support Specialist (East Coast)

Odaseva -
New York, NY

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Job Details

$90,000 - $100,000 a year

Qualifications

Technical support via phone
Phone communication
English
Salesforce Cloud
CRM system proficiency

Full Job Description

About Odaseva:

Odaseva helps Salesforce enterprises protect and secure their most valuable asset - data.

With the Odaseva Enterprise Data Security Platform, data-driven enterprises can secure critical Salesforce data against evolving threats, maintain operational integrity, and comply with data regulations.

Global Fortune 500 companies like LVMH, Michelin, Schneider Electric, Toyota, Capgemini and non-profits trust Odaseva with their most complex data security challenges. More than 120 million Salesforce users rely on Odaseva, and we’re backed by Salesforce Ventures.

Odaseva’s integrated suite of security products features Zero Trust architecture and real-time processing that not only meets but anticipates the stringent demands of global compliance. We provide businesses with the tools to prove recovery readiness, streamline precise data restoration, and leverage tools that protect the integrity and availability of critical data.

It's a great time to join us!

When you join Odaseva, you’ll work alongside some of the most accomplished people in the Salesforce ecosystem.

Your Role

We’re seeking a Tier 2 Support Specialist to join our Super Awesome Support team.

As a Tier 2 Support Specialist, you will provide world class service to our customers. You will engage customers on inquiries, technical issues, and suggestions. You will help provide a valuable and memorable experience.

You will have the opportunity to work in an exciting ecosystem. If you want to become another important member of a fast growing team of experts, this is the job for you.

Your responsibilities will include:

Respond to support tickets and inquiries through phone, e-mail, and live chat
Handle escalated cases by working cross-functionally with but not limited to R&D, Product, CSM
Diligently work with customers by providing regular updates to tickets and open issues
Communicate closely with Support tier 1 and 3 to troubleshoot and resolve issues
Work with our Managed Backup Services team to implement, monitor, optimise our backup plans
Assist with QA regarding bugs and new features, consistently test functionality of the platform
Assist in managing the knowledge base to help clients find answers to frequently asked questions
Be passionate about making our customers happy
Be open to wearing multiple hats with a readiness to support all members of the Odaseva team

You will bring:

What you will bring:
6+ years of experience resolving technical issues for clients in a support environment ideally for a SaaS company
Background in establishing and building lasting customer relationships and/or customer support experience
Ability to multitask between calls, emails and open cases to resolve issues
Ability to thrive under tight deadlines
Ability to work in a diverse team environment
Comfortable presenting ideas internally and to client stakeholders
Excellent time and priority management skills
Excellent communication skills
Salesforce experience is required
Full professional proficiency in English

Who We Are

At Odaseva, we believe in fostering an inclusive, supportive work environment where talented people can innovate and grow. Our culture is built on being smart, humble, hardworking, and above all—collaborative.

Our core values define who we are: Trust, Customer Centricity, Engagement, Excellence, Continuous Innovation, and Teamwork.

Inclusive & Diverse – We champion equality and embrace diversity.

Supportive & Collaborative – A team of smart, kind professionals who uplift each other through teamwork, not competition.

Excellence with a Casual Touch – High professional standards in a relaxed, approachable work culture.

Impact-Driven – A place where you can truly make a difference and advance your career.

Innovators in Data & Cloud – Leading the way in cutting-edge technology and solutions.

Competitive & Rewarding – Offering industry-leading compensation and benefits.

Truly Global – With offices in Paris, San Francisco, Sydney, and London, and a worldwide presence.

Flexible Work Environment – We support a hybrid, flexible office culture.

At Odaseva, we are an Equal Employment Opportunity (EEO) employer. We consider all applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

If this sounds like the right place for you, we encourage you to apply!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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Refine Your Search

tier 2 support jobs in new york, ny

Tier 2 - Support Specialist (East Coast)

Custodial

HS Academic Counselor

Residential Aide - Tier 2

Support Manager

Office Administrator

Helpdesk Tier 1

Concierge

Residential Aide tier 2

Food & Beverage Associate

HOST/HOSTESS (FULL TIME)

Licensed Clinical Social Worker

Licensed Clinical Social Worker

Licensed Clinical Social Worker

Licensed Clinical Social Worker

Special Education Teacher

REGISTERED NURSE ANESTHETIST

CDL-A Dedicated Truck Driver: Home Weekly & $2,500 Sign On Bonus

Veterinary Technician - Anesthesia

Emergency Medical Technician - EMT

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