Top 315 Triage support specialist Jobs in New York, Ny

Care Specialist (NYCE) - Remote
EmblemHealth —New York, NY
- $39,960 - $70,200 a year
- Weekends as needed
- Remote
- Microsoft Outlook
- Research
- Mid-level
Salesforce Support Triage Specialist - Associate Director - New York
Fitch Ratings —New York, NY
- $85,000 - $100,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Office
Information Technology - IT Service Specialist
Aritzia —New York, NY
- $50,000 - $150,000 a year
- Full-time
- Mid-level
- Office
Executive IT Support Specialist
The Community Preservation Corporation —New York, NY
- $90,000 - $115,000 a year
- Weekends as needed
- Hybrid work
- Microsoft Outlook
- Mid-level
- Office
- Paid jury duty
- Commuter assistance
Senior IT Support Specialist
Tishman Speyer —New York, NY
- $115,000 - $135,000 a year
- Weekends as needed
- Microsoft Outlook
- 5 years
- Windows
- Disability insurance
- Health insurance
Customer Sentiment Specialist | Housing
Elise A.I. Technologies Corp. —New York, NY
- $70,000 - $85,000 a year
- Full-time
- Office
- Apartments
- Fair chance
- Commuter assistance
- Paid parental leave
2d
IT Support Specialist II
DoorDash USA —New York, NY
- $40.80 - $60.00 an hour
- Mid-level
- Office
- Windows
- Paid parental leave
- Health insurance
Quick Apply
8d
Informatics Support Specialist
Community Healthcare Network Inc —New York, NY
- $69,497 - $78,185 a year
- Full-time
- HIPAA
- Clinic experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
IT Support Specialist
The Chapin School —New York, NY
- $75,000 - $85,000 a year
- Full-time
- School experience
- Classroom
- Google Workspace
Quick Apply
Customer Support Specialist
Infinite Edge, Inc —New York, NY
- $20 - $22 an hour
- Full-time
- Bilingual
- Writing skills
- Communication skills
Quick Apply
Operations Specialist, Procurement
allwhere —New York, NY
- $65,000 - $75,000 a year
- Full-time
- ERP systems
- Mid-level
- Bachelor's degree
Quick Apply
Visitor Screener-TH Lobby-Evening Shift (37.5 Hours)
NYU Langone Health —New York, NY
- $50,204.70 - $54,795.00 a year
- Online Application
- HIPAA
- Bachelor's degree
- 2 years
- Wellness program
Clinical Coordinator III - NP
Columbia University —New York, NY
- From $130,000 a year
- Full-time
- Nursing
- Surgery
- RN License
- Health insurance
- Dental insurance
Quick Apply
Peer Specialist for 24 Hour Crisis Center
New Horizon Counseling Center —Valley Stream, NY
- $45,000 - $55,000 a year
- 8 hour shift
- Spanish
- Addiction Medicine
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Intake Triage Specialist - Bilingual Spanish/English
TRI-COUNTY CARE LLC —Brooklyn, NY
- $20 - $24 an hour
- Full-time
- Spanish
- Microsoft Outlook
- English
- Travel reimbursement
- Disability insurance
Vascular Technologist (Bilingual-Mandarin/Cantonese)
Weill Cornell Medicine —New York, NY
- $49.34 - $54.51 an hour
- Full-time
- Background check
- Surgery
- BLS Certification
- Health insurance
- Dental insurance
Quick Apply
1d
Nurse Practitioner [Spanish Preferred]
Oak Street Health —Brooklyn, NY
- $104,442 - $224,952 a year
- Full-time
- Spanish
- Nursing
- Primary Care
- Health insurance
- Dental insurance
Nurse Practitioner [Spanish Required]
Oak Street Health —Brooklyn, NY
- $104,442 - $224,952 a year
- Full-time
- Spanish
- Nursing
- Primary Care
- Health insurance
- Dental insurance
Nurse Practitioner, Advanced Practice Provider
Oak Street Health —Bronx, NY
- $104,442 - $224,952 a year
- Full-time
- Nursing
- Primary Care
- Adults
- Health insurance
- Dental insurance
Licensed Practical Nurse - Behavioral Health
Sun River Health —Brooklyn, NY
- $29 - $32 an hour
- Full-time
- CPR Certification
- Nursing
- Vital signs
- Wellness program
- Commuter assistance
Quick Apply

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Care Specialist (NYCE) - Remote

EmblemHealth -
New York, NY

Apply Now

Job Details

$39,960 - $70,200 a year

Qualifications

Clinical data entry
Medical terminology
Quality data entry
Customer data entry

Full Job Description

Summary of Position

Responsible for the execution of the non-clinical aspects of the Care Management process. Ensure information is appropriately entered in the system to effectively execute member care plans, originate authorizations, request clinical information, perform case research, and essentially execute all behind the scenes desk-level procedures of a case. Work seamlessly with the Care Specialists, Care Managers and Social Workers (and other clinical staff) to ensure everything that a participant needs to tend to their health is addressed.Provide confidential administrative support and assistance to the department and support the department in all aspects of daily project operations.Assist the entire Care Management interdisciplinary team in managing members with Care Management needs.Provide telephonic outreach to members that have been identified for care management and ensure members’ needs are supported throughout the duration of member enrollment to the program, by completing screenings with members, coordinating with Care Manager on members’ care plan, making appropriate referrals to the interdisciplinary care team, coordinating post-acute services on behalf of members, assisting with community resource needs and more. Provide services per the NYCE contract.

Principal Accountabilities

Work collaboratively, as a critical component of the Medical Management team, to facilitate all clerical and administrative processes and activities.
Perform accurate and timely intake and data entry for all Care Management requests and referrals for all lines of business, upon receipt of inbound requests, via call, fax and web portal, in accordance with departmental policy and regulatory requirements.
Perform member telephonic outreach for program enrollment with the goal of retaining members in the Care Management Program.
Triage cases and assign receipts to appropriate teams.
Communicate and/or respond to inquiries from providers, facilities and members.
Initiate completion of member and provider correspondence and verbal outreach according to departmental guidelines.
Enter and maintain documentation in electronic record, meeting defined timeframes and performance standards.
Provide phone queue management for both incoming and outgoing calls.
Perform other related projects and duties as assigned.
Under the direction of a Care Manager, manage caseload and update care plans for low and moderate risk members in collaboration with the clinical team.
Support care interventions including making doctor’s appointments, health coaching, referrals to internal and external resources, assist with transportation issues.
Leverage motivational interviewing skills and a member-centric approach to identify members’ needs, prioritize and support care plan.
Perform a wide range of research and educational outreach activities to encourage healthy behaviors, such as outreaching to identified members who need a primary care provider or who may have gaps in care related to recommended tests or provider visits and facilitate gap closure and receipt of evidence-based care.
Adhere to processes for collecting member-specific clinical and demographic data from providers and other entities as required by clinical staff.
Support communication and coordination with delegated entities, as necessary.
Coordinate directly with community-based organizations and agencies to identify available and/or alternative resources for a wide range of concerns, including home safety, financial assistance, caregiver support and transition assistance.
Actively participate in assigned committees and projects.
Additional tasks and duties as required.
Required to work weekends, nights and holiday as necessary.

Qualifications

Bachelor’s Degree
Medical Assistant certification preferred
1 – 2+ years of previous client-facing or data entry experience in a health care environment
Additional experience/certifications/training may be considered in lieu of educational requirements
Strong verbal, written and interpersonal communication skills
Ability to work both independently and collaboratively with others
Previous system user experience in a highly electronic environment
Proficiency in MS Office (Word, Excel, Powerpoint, Teams, Outlook, etc.)
Knowledge of medical terminology and medical payment
Ability to prioritize multiple tasks
Ability and willingness to work a flexible schedule including weekends, nights, and holidays as needed

Additional Information

Requisition ID: 1000003210
Hiring Range: $39,960-$70,200

Apply Now

Refine Your Search

triage support specialist jobs in new york, ny

Care Specialist (NYCE) - Remote

Salesforce Support Triage Specialist - Associate Director - New York

Information Technology - IT Service Specialist

Executive IT Support Specialist

Senior IT Support Specialist

Customer Sentiment Specialist | Housing

IT Support Specialist II

Informatics Support Specialist

IT Support Specialist

Customer Support Specialist

Operations Specialist, Procurement

Visitor Screener-TH Lobby-Evening Shift (37.5 Hours)

Clinical Coordinator III - NP

Peer Specialist for 24 Hour Crisis Center

Intake Triage Specialist - Bilingual Spanish/English

Vascular Technologist (Bilingual-Mandarin/Cantonese)

Nurse Practitioner [Spanish Preferred]

Nurse Practitioner [Spanish Required]

Nurse Practitioner, Advanced Practice Provider

Licensed Practical Nurse - Behavioral Health

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