Top 4856 Vision center manager Jobs in New York, Ny

Telephone Service Center Manager
New York University —New York, NY
- $102,200 - $122,200 a year
- Full-time
- Hybrid work
- HIPAA
- Analysis skills
- University
Sr. Manager, Strategy
Macy’s —New York, NY
- $129,960 - $216,120 a year
- Full-time
- Office
- 3 years
- Analysis skills
- Store discount
- Paid holidays
Assistant Manager, Contact Center
Municipal Credit Union —New York, NY
- $75,000 - $94,400 a year
- Full-time
- Research
- Mid-level
- 3 years
- Paid holidays
- Disability insurance
Quick Apply
Senior Product Manager, Command Center
Harvey —New York, NY
- $177,700 - $266,500 a year
- Full-time
- Hybrid work
- 5 years
- Analysis skills
- Product management
- Health insurance
- Dental insurance
14d
Senior Project Manager, National Campaigns
ACLU —New York, NY
- $128,294 a year
- Full-time
- Hybrid work
- Research
- Office
- Analysis skills
- Health insurance
- Dental insurance
Contact Center Transformation - Senior Manager
PwC —New York, NY
- $124,000 - $280,000 a year
- Full-time
- 7 years
- Bachelor's degree
- Travel
- Paid holidays
- Health insurance
Associate Manager, Compliance
Barnes & Noble, Inc. —New York, NY
- $90,000 - $100,000 a year
- Full-time
- Microsoft Outlook
- Research
- Mid-level
- Paid parental leave
- Paid holidays
7d
Manager, Data Product Management
Moët Hennessy —New York, NY
- $110,000 - $137,000 a year
- Full-time
- Hybrid work
- Azure
- 5 years
- Office
- Commuter assistance
- Paid parental leave
Contact Center Transformation - Manager
PwC —New York, NY
- $99,000 - $232,000 a year
- Full-time
- Management
- 5 years
- Bachelor's degree
- Paid holidays
- Health insurance
Sustaining Membership Manager
New York Public Radio —New York, NY
- $74,276.57 a year
- Full-time
- Customer service
- Mid-level
- Office
- Health insurance
- Dental insurance
4d
Engagement Manager (NYC)
Hyro —New York, NY
- $110,000 - $135,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Manager, Learning and Development
Center for Justice Innovation —New York, NY
- $90,000 - $118,500 a year
- Full-time
- Hybrid work
- 5 years
- Office
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
Project Manager
ACLU —New York, NY
- $112,584 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Technical Call Center Team Leader and Project Manager
Technogym —Jersey City, NJ
- $75,000 - $80,000 a year
- 5 years
- Mid-level
- Communication skills
- Health insurance
- Dental insurance
Senior Customer Success Manager
Crusoe —New York, NY
- $190,000 - $215,000 a year
- Full-time
- Computer science
- Computer Science
- Senior level
- Commuter assistance
- Paid parental leave
Quick Apply
NYC: Customer Support Manager
New York Pilates —New York, NY
- $110,000 - $130,000 a year
- Full-time
- 5 years
- Mid-level
- Office
- Store discount
- Health insurance
Senior Product Manager, Customer Experience (CX)
The RealReal —New York, NY
- $169,951 - $188,835 a year
- Full-time
- Remote
- 5 years
- Analysis skills
- Product management
- Paid parental leave
- Employee stock purchase plan
Quick Apply
Senior Program Manager, Diversion Initiatives
CASES —Brooklyn, NY
- $85,000 - $90,000 a year
- Full-time
- Hybrid work
- Office
- Master's degree
- Analysis skills
- 403(b) matching
- Paid holidays
Quick Apply
Manager of Green Workforce Training
Solar One —Long Island City, NY
- $85,000 - $950,000 a year
- Full-time
- Classroom
- Google Workspace
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
Senior Manager, Strategy & Operations
NJ/NY Gotham FC —Jersey City, NJ
- $95,000 - $120,000 a year
- Office
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
14d

I want to receive the latest job alert for vision center manager in new york, ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

vision center manager jobs near new york, ny

Telephone Service Center Manager

New York University -
New York, NY

Apply Now

Job Details

Full-time
$102,200 - $122,200 a year

Qualifications

Statistics
Healthcare staff management
Commercial insurance knowledge
Managed care
Managing teams in a customer support role
Policy & process development
Customer service training (staff training program)
Bachelor's degree
Telephone systems
Budget management in healthcare
Business operations
Call center management
Policy Development
Professional development training
Operational budget management
Analytics

Full Job Description

Position Summary: The manager of the Telephone Service Center is responsible for the Strategic Planning and execution of all Telephone Service Center operations. Core duties include management and leadership of processes for the continuous improvement of the customer (patients, students, etc.) experience. Strategic emphasis is on patient customer care, quality management, workforce planning, recruiting, coaching, and training. Performance metrics include call efficiency, low abandonment rate, high recall acceptance rates, staffing utilization, and low call handling time. A commitment to excellence demonstrated through continuous staff development programs enhancing employee engagement, service, knowledge, skills and morale. The manager effectively manages the Telephone Service Centers ability to provide high quality services while meeting Service Level Agreements (SLA), improving call performance, increased use of resources and adaptation of new techniques to increase efficiency, and achievement of metrics. The leader in this role actively contributes to the overall college operational targets as well as the daily business decisions. The manager of the Telephone Service Center executes the vision for the operation insuring the Call Center meets customer and organization needs. The manager will continuously engage in leading and inspiring the team in developing and documenting best practices in the performance of all duties and responsibilities. Qualifications: Required Education:
Bachelor's Degree

Required Experience:
5+ years progressively responsible professional level experience leading Telephone Service Center operations including developing policies and procedures, managing budget and staff training or an equivalent combination or education and experience. Must have clinical, dental, of medical background.

Required Skills, Knowledge and Abilities:
Effective planning, statistical and analytical skills, communication and project management skills. Proven ability to develop and implement policies and procedures. Comprehensive knowledge of regulations governing Article 28, managed care and commercial insurance plans.

Preferred Skills, Knowledge and Abilities:
Knowledge of Medicaid and HIPAA including administrative best practices in dental or in a healthcare environment.
Additional Information: In compliance with NYC's Pay Transparency Act, the annual base salary range for this position is USD $102,200.00 to USD $122,200.00. New York University considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as, market and organizational considerations when extending an offer. This pay range represents base pay only and excludes any additional items such as incentives, bonuses, clinical compensation, or other items.

NYU aims to be among the greenest urban campuses in the country and carbon neutral by 2040. Learn more at nyu.edu/nyugreen.

NYU is an Equal Opportunity Employer and is committed to a policy of equal treatment and opportunity in every aspect of its recruitment and hiring process without regard to age, alienage, caregiver status, childbirth, citizenship status, color, creed, disability, domestic violence victim status, ethnicity, familial status, gender and/or gender identity or expression, marital status, military status, national origin, parental status, partnership status, predisposing genetic characteristics, pregnancy, race, religion, reproductive health decision making, sex, sexual orientation, unemployment status, veteran status, or any other legally protected basis. All interested persons are encouraged to apply at all levels.

Apply Now

Refine Your Search

vision center manager jobs in new york, ny

Telephone Service Center Manager

Sr. Manager, Strategy

Assistant Manager, Contact Center

Senior Product Manager, Command Center

Senior Project Manager, National Campaigns

Contact Center Transformation - Senior Manager

Associate Manager, Compliance

Manager, Data Product Management

Contact Center Transformation - Manager

Sustaining Membership Manager

Engagement Manager (NYC)

Manager, Learning and Development

Project Manager

Technical Call Center Team Leader and Project Manager

Senior Customer Success Manager

NYC: Customer Support Manager

Senior Product Manager, Customer Experience (CX)

Senior Program Manager, Diversion Initiatives

Manager of Green Workforce Training

Senior Manager, Strategy & Operations

I want to receive the latest job alert for vision center manager in new york, ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected