Top 311 Customer care coordinator Jobs in New York Ny

Home Care Scheduling Coordinator (Bilingual Chinese required)
True Care —Brooklyn, NY
- $21 - $23 an hour
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
Scheduling Coordinator (Russian/English)
Anchor Health Home Care —Brooklyn, NY
- $22 - $25 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Excel
- Health insurance
- Dental insurance
Quick Apply
Patient Care Coordinator (Spanish/English)
Anchor Health Home Care —Brooklyn, NY
- $21 - $25 an hour
- Overtime
- Spanish
- Medical office experience
- English
- Health insurance
- Dental insurance
Quick Apply
Guest Sales Coordinator, Medical Aesthetics Practice
The Brightwood —Garden City, NY
- From $72,000 a year
- Part-time
- Private practice
- Hospitality
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Scheduling Coordinator - Prior Home Care Experience and Bilingual Spanish/ Creole Required!
True Care —Brooklyn, NY
- $24 - $26 an hour
- Full-time
- Spanish
- Mid-level
- Office
- Paid holidays
- Health insurance
Quick Apply
Patient Care Coordinator - Dr. Matthew Abola
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
7d
Care Coordinator - NYC
Atria Health and Research Institute —New York, NY
- $85,000 - $100,000 a year
- Weekends as needed
- 5 years
- Urgent Care
- HIPAA
- Health insurance
- 401(k) 4% Match
Quick Apply
Patient Care Coordinator
Optum —New York, NY
- $18 - $32 an hour
- Urgently hiring
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- AD&D insurance
- Employee stock purchase plan
Patient Care Coordinator- Peds
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Ability to lift 50 pounds
- Health insurance
5d
Patient Care Coordinator - Dr. Robinson & Dr. King
Hospital for Special Surgery —Brooklyn, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Helpline Coordinator
COMMUNITY SERVICE SOCIETY OF NEW YORK —New York, NY
- $75,196 a year
- Full-time
- Hybrid work
- Spanish
- Experience working with individuals with disabilities
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
11d
Patient Care Coordinator - Dr. Rodericks
Hospital for Special Surgery —Fresh Meadows, NY
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Authorization Coordinator (CCSS)
VNS Health —Manhattan, NY
- $20.98 - $26.23 an hour
- Per diem
- Computer literacy
- Research
- Mid-level
- Health insurance
Placement & Utilization Support Coordinator
MJHS —New York, NY
- $41,000 - $45,000 a year
- Full-time
- Hybrid work
- Customer service
- Typing
- Communication skills
- Health insurance
- Dental insurance
Associate Patient Care Coordinator
Optum —New York, NY
- $16 - $29 an hour
- Urgently hiring
- Spanish
- Microsoft Excel
- Microsoft Outlook
- AD&D insurance
- Employee stock purchase plan
7d
Patient Care Coordinator
Generation Next Fertility, PLLC —New York, NY
- $65,000 - $68,000 a year
- Weekends as needed
- Ability to walk for extended periods
- HIPAA
- Mid-level
Transitional Care Coordinator ED
Wyckoff Heights Medical Center —New York, NY
- $55,000 a year
- Full-time
- High school diploma or GED
- Entry level
Admissions Coordinator
Buena Vida Rehabilitation and Nursing Center —Brooklyn, NY
- $55,000 - $65,000 a year
- Full-time
- Skilled nursing facility
- High school diploma or GED
- Rehabilitation center
- Health insurance
- Dental insurance
Quick Apply
7d
Transitional Care Coordinator ED
Wyckoff Heights Medical Center-WHN —New York, NY
- $55,000 a year
- High school diploma or GED
- Entry level
Surgical Coordinator - Dr. Lovecchio
Hospital for Special Surgery —New York, NY
- $26.65 - $40.87 an hour
- Full-time
- Microsoft Excel
- Surgery
- Medical office experience

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Home Care Scheduling Coordinator (Bilingual Chinese required)

True Care -
Brooklyn, NY

Quick Apply

Job Details

Full-time
$21 - $23 an hour

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

Mandarin
Cantonese

Full Job Description

Company Overview:
Empowering Health, Enriching Lives: True Care’s Enduring Mission

At True Care, we stand as a beacon of compassion and excellence in home healthcare. With a profound commitment to enhancing the quality of life for individuals and families, our mission is to provide holistic, personalized care that empowers health and enriches lives.

Every day, we embark on a journey to bring comfort, vitality, and dignity to those we serve. Our mission is driven by a deep understanding of the unique needs and aspirations of each individual under our care. We believe that home is not just a place but a sanctuary where healing and well-being flourish best. Hence, we endeavor to make this sanctuary a haven of health and happiness.

We pledge to create a nurturing environment where our clients and their families feel heard, valued, and supported. Our highly trained and empathetic professionals are not just caregivers but partners in the pursuit of well-rounded wellness. With a focus on open communication, collaboration, and respect, we forge lasting relationships that transcend the boundaries of traditional healthcare

Our mission is to be a guiding light, illuminating the path toward optimal health and well-being. As we navigate challenges and triumphs together, we remain resolute in our dedication to uplifting lives, one compassionate interaction at a time.

At True Care, we don't just offer home healthcare – we offer hope, healing, and a brighter tomorrow.

Position title: Home Care Scheduling Coordinator

Location: Full-time | Monday-Friday 9 am-5 pm on-site in Fort Hamilton, Brooklyn NY or Bowery, New York NY

Position summary: The Scheduling Coordinator is responsible for coordinating caregiver placement and visit confirmations between the Home Health Aides and our patients. Responsibilities include creating and maintaining staff schedules, confirming attendance and communicating with the caregivers, patients and their families while adhering to True Care’s policies and procedures. He/she performs case management for the assigned caseload and works to provide best quality service.

Key Responsibilities:

Strategically coordinate placement of services between clients in their homes and the caregivers on HHAeXchange
Successfully maintain a caseload of 80-90 patients ensuring they receive the best homecare service
Participate in departmental trainings
Assist the Team Lead with coverage and work with the team members with any staffing challenges
Communicate openly with other staff in the department regarding scheduling, availability, attendance, and larger scale issues; ensuring documentation is being updated for all of our caregivers and patients in HHAeXchange
Verify caregivers’ attendance for daily ensuring they are attending their scheduled cases and be able to prioritize staffing cases for no-shows, call-outs or any missed visits based on the patient’s needs of care
Handle and respond promptly to incoming calls, emails or faxes from physicians, contracts or clients requesting report status and/or information; communicate with contracts for patient status
Communicate with patients and their families regarding appointment scheduling, physician plan of care, appointment changes, no shows and/or cancellations
Maintain and document communication with all caregivers in HHAeXchange; coordinate the caregivers’ schedules and maintain a schedule of all services per month
Verify billed services against requested services
Maintain patient confidentiality and privacy with dignity and respect
Participate in patient case conferences, in-service programs, exit interviews for caregivers and orientation
Manage phone calls in a supportive, reassuring manner for patients, families, physicians, and others

Qualifications:

High School diploma/ GED equivalent
Knowledge of HHAeXchange is highly preferred
Fluency in Mandarin and Cantonese is required
At least 1 year of customer service experience is highly preferred
Strong interpersonal and communication skills
Able to deal with difficult or sensitive situations in person or on the phone
Excellent customer service having empathy and patience in working for elderly population
Able to multitask and work in an extremely fast paced environment
Ability to maintain a professional demeanor when handling issues

Benefits:

Health, dental, and vision insurance
401(k) with company match
PTO and paid holidays
Professional development opportunities
Mission-driven work in an innovative healthcare space

Quick Apply

Refine Your Search

customer care coordinator jobs in new york ny

Home Care Scheduling Coordinator (Bilingual Chinese required)

Scheduling Coordinator (Russian/English)

Patient Care Coordinator (Spanish/English)

Guest Sales Coordinator, Medical Aesthetics Practice

Scheduling Coordinator - Prior Home Care Experience and Bilingual Spanish/ Creole Required!

Patient Care Coordinator - Dr. Matthew Abola

Care Coordinator - NYC

Patient Care Coordinator

Patient Care Coordinator- Peds

Patient Care Coordinator - Dr. Robinson & Dr. King

Helpline Coordinator

Patient Care Coordinator - Dr. Rodericks

Authorization Coordinator (CCSS)

Placement & Utilization Support Coordinator

Associate Patient Care Coordinator

Patient Care Coordinator

Transitional Care Coordinator ED

Admissions Coordinator

Transitional Care Coordinator ED

Surgical Coordinator - Dr. Lovecchio

I want to receive the latest job alert for customer care coordinator in new york ny

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