Top 42902 Experience manager Jobs in New York Ny

CHB Operations Associate - JFK
Maersk —New York, NY
- $56,000 - $60,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- US work authorization
- Health insurance
- Paid time off
Sales Manager
Nine Orchard Hotel (MML Hospitality) —New York, NY
- $100,000 - $120,000 a year
- Full-time
- Hotel
- Travel
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
13d
Senior Property Manager – Rent-Stabilized Multifamily Portfolio (New York City)
Confidential —Bronx, NY
- $95,000 - $130,000 a year
- Full-time
- Spanish
- 7 years
- Team management
- Health insurance
- Dental insurance
Quick Apply
Care Management Supervisor
Interborough Developmental and Consultation Center —Brooklyn, NY
- $72,000 - $80,000 a year
- 8 hour shift
- Mid-level
- Bachelor's degree
- Home Health
- Profit sharing
- Health insurance
Quick Apply
13d
Operations Manager
Beldock Levine & Hoffman LLP —New York, NY
- $80,000 - $95,000 a year
- Extended hours
- Microsoft Excel
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Manager, Airport Customer Experience Administration
American Airlines —New York, NY
- $63,000 - $86,500 a year
- Weekends as needed
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
3d
Workplace Experience Manager (New York City)
Latent —New York, NY
- $80,000 - $110,000 a year
- Full-time
- Mid-level
- Office
- Continuous improvement
Customer Experience Manager
Saks Fifth Avenue —New York, NY
- $94,388 - $117,986 a year
- Weekends as needed
- Bilingual
- Mid-level
- Mentoring
Workplace Experience Manager
CBRE —New York, NY
- $88,500 - $130,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Workplace Experience Manager - New York City, NY
CBRE —New York, NY
- $105,000 - $115,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 5 years
- Health insurance
- Dental insurance
12d
Proposal Manager - 6+ years in AEC
Confidential —New York, NY
- From $110,000 a year
- Full-time
- Hybrid work
- 6 years
- Marketing
- Bachelor's degree
- Commuter assistance
- Health insurance
Quick Apply
Director of Customer Experience
Restaurant Cleaners —New York, NY
- $70,000 - $90,000 a year
- Full-time
- Spanish
- Google Workspace
- English
- Health savings account
- Health insurance
Quick Apply
Management Consultant
The Berkeley Partnership —New York, NY
- $175,000 - $250,000 a year
- Part-time
- 6 years
- Bachelor's degree
- Travel
- Paid parental leave
- Health insurance
Vice President of Operations
Sunrise Support Services —New York, NY
- $120,000 - $150,000 a year
- Full-time
- Background check
- 5 years
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Branch Manager
Laufer Group International —New York, NY
- $140,000 - $160,000 a year
- Full-time
- Mentoring
- Recruiting
- Organizational skills
- Commuter assistance
- Health savings account
Quick Apply
Operations Manager
Confidential (Shipping & Logistics) —Long Island City, NY
- $75,000 - $90,000 a year
- Full-time
- Background check
- 6 years
- Customer service
- Paid holidays
- Disability insurance
Quick Apply
ITSM Manager
Starr Companies —New York, NY
- $160,000 - $185,000 a year
- Full-time
- Computer science
- Computer Science
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
Administrative Relationship Manager Assistant Director - NYC
EY —New York, NY
- $91,900 - $195,200 a year
- Mid-level
- Microsoft Office
- 8 years
- Paid holidays
- Health insurance
Apparel District Manager ( min of 3 years multi store exp required)
Madrag —Brooklyn, NY
- From $100,000 a year
- Full-time
- Background check
- Up to 50% travel
- Merchandising
- Disability insurance
- Health insurance
Quick Apply
Club Manager (Director of Food & Beverage) - Soho House New York
Soho House & Co. —New York, NY
- $110,000 - $120,000 a year
- Full-time
- Ability to walk for extended periods
- 5 years
- Hotel
- Health insurance
- Dental insurance
Quick Apply

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CHB Operations Associate - JFK

Maersk -
New York, NY

Apply Now

Job Details

Full-time
$56,000 - $60,000 a year

Benefits

Health insurance
Paid time off
401(k) matching

Qualifications

Customer communication

Full Job Description

As a CHB Operations Associate , you play a critical role in ensuring our customers’ imports move smoothly, compliantly, and on time. You will manage end‑to‑end customs brokerage operations for a dedicated portfolio of accounts, partnering closely with customers, carriers, government agencies, and internal teams.

This is an ideal opportunity for someone who thrives in a fast‑paced, detail‑oriented environment and wants to build strong expertise in customs brokerage while contributing directly to customer satisfaction and operational excellence.

What You’ll Do

You will take ownership of daily customs brokerage operations for assigned customers, including:

Serve as a trusted point of contact for customers, responding to questions and providing timely, accurate shipment updates
Prepare and process U.S. Customs entries and Partner Government Agency (PGA) filings, ensuring full regulatory compliance
Open and manage entry files in alignment with defined KPIs and service standards
Coordinate shipment clearance with freight forwarders, steamship lines, airlines, and container freight stations (CFS) to ensure timely release
Track and trace inbound shipments from port or airport through final delivery
Ensure all required documentation and entry packages are accurately uploaded into operating systems
Complete customer billing, delivery orders, and required operational reports
Maintain and update customer Standard Operating Procedures (SOPs) as needed
Collaborate closely with teammates and cross‑functional partners to support coverage, cross‑training, and peak‑volume needs

What Success Looks Like

You’ll be successful in this role if you consistently demonstrate:

Timely and accurate processing of shipments within agreed KPIs
High attention to detail and data accuracy
Strong adherence to company policies and all CBP and PGA regulations
Proactive communication and follow‑through with customers and internal partners
Reliable submission of delivery orders and required documentation

Your Impact

In this role, you are accountable for helping drive:

Customer experience & quality – delivering on service commitments and building trust
Compliance & process maturity – ensuring regulatory adherence and operational consistency
Operational efficiency & cost control – supporting productivity and standardized processes
Technology adoption – contributing to continuous improvement and digital transformation initiatives

Who You’ll Work With

Internal partners include:

CHB Operations Managers and Leaders
Senior CHB Operations Associates
Regional CHB Leadership
Program and Implementation Managers
CHB Compliance and IT teams

External partners include:

Assigned customs brokerage customers
Government agencies (CBP, FDA, USDA, and others)
CHB systems and technology vendors

Required / Preferred Qualifications:

6–12 months of customs brokerage or related industry experience
At least 2 years in a CHB or operational support environment preferred
Strong verbal and written communication skills
Highly organized, detail‑oriented, and comfortable working under pressure
Ability to manage multiple priorities in a fast‑paced environment
Team‑focused mindset with a strong sense of ownership and accountability
Bachelor’s degree preferred (or equivalent work experience)
Customs House Broker License preferred but not required

Salary : $56,000 - $60,000*

Benefits: Full time employees are eligible for Health Insurance, Paid Time Off, and 401k Match

The above stated pay range is the anticipated starting salary range for this position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.

Notice to applicants applying to positions in the United States:

You must be authorized to work for any employer in the U.S.

#RPO

#LI-JL3

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing [email protected] .

Apply Now

Refine Your Search

experience manager jobs in new york ny

CHB Operations Associate - JFK

Sales Manager

Senior Property Manager – Rent-Stabilized Multifamily Portfolio (New York City)

Care Management Supervisor

Operations Manager

Customer Service Manager, Airport Customer Experience Administration

Workplace Experience Manager (New York City)

Customer Experience Manager

Workplace Experience Manager

Workplace Experience Manager - New York City, NY

Proposal Manager - 6+ years in AEC

Director of Customer Experience

Management Consultant

Vice President of Operations

Branch Manager

Operations Manager

ITSM Manager

Administrative Relationship Manager Assistant Director - NYC

Apparel District Manager ( min of 3 years multi store exp required)

Club Manager (Director of Food & Beverage) - Soho House New York

I want to receive the latest job alert for experience manager in new york ny

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