Top 4172 Field support specialist Jobs in New York Ny

Customer Success Specialist
ALTO USA LLC —New York, NY
- $66,300 - $69,000 a year
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Driver's License
- Mileage reimbursement
- Disability insurance
Quick Apply
Housing Specialist
Urban Pathways, Inc. —New York, NY
- $27.39 - $36.98 an hour
- Weekends as needed
- Clean driving record
- Writing skills
- Mid-level
- Paid holidays
- Health insurance
Quick Apply
Curriculum Specialist
Next Street —New York, NY
- $102,073 - $117,935 a year
- Remote
- Writing skills
- Research
- Mid-level
- Paid parental leave
- Paid holidays
Quick Apply
8d
Brand Protection Specialist
ALO —New York, NY
- $75,000 - $90,000 a year
- Remote
- Research
- Mid-level
- Organizational skills
- Paid time off
Quick Apply
Field Services & Support (FSS) Specialist
Amer Sports —New York, NY
- $80,000 - $90,000 a year
- Email
- Mid-level
- Office
- Windows
- Paid parental leave
- Health insurance
Academic Specialist
BrandEd —New York, NY
- $8,750 a month
- Monday to Friday
- Classroom
- CPR Certification
- Mid-level
Quick Apply
Outreach Specialist
Services For The Underserved, Inc. —New York, NY
- $50,000 - $60,000 a year
- Weekends as needed
- Remote
- Mid-level
- Office
- Bachelor's degree
- Paid time off
Logistics and Customer Operations Specialist (Hybrid)
Kowa American Corp —New York, NY
- $60,000 - $75,000 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Paid holidays
- Disability insurance
Quick Apply
Field Service Lead - Technical Support Specialist
Wabtec —New York, NY
- $33 - $43 an hour
- Full-time
- Mid-level
- Driver's License
- Supervising experience
Quick Apply
Implementation Specialist
Rain —New York, NY
- $50,000 - $999,999 a year
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Bachelor's degree
- Health insurance
- Dental insurance
Communications Specialist
The Fund for Public Health in New York City —New York, NY
- $72,000.00 - $73,634.71 a year
- Full-time
- Hybrid work
- Background check
- Research
- Mid-level
- Commuter assistance
- Health insurance
Quick Apply
Outreach Specialist
New Jersey Institute of Technology —Newark, NJ
- $63,129.05 - $113,324.04 a year
- Full-time
- Hybrid work
- Spanish
- English
- Mid-level
- Work from home
401(k) Specialist
Midas Wealth —New York, NY
- $70,000 - $100,000 a year
- Full-time
- Hybrid work
- Background check
- Data analysis skills
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Risk Management Specialist
H MART —Lyndhurst, NJ
- $60,000 - $70,000 a year
- Monday to Friday
- English
- Mid-level
- Analysis skills
- AD&D insurance
- Paid holidays
Quick Apply
Educational School-Based Content Specialist
UNITED ACTIVITIES UNLIMITED —Staten Island, NY
- $45 an hour
- Part-time
- Management
- Mid-level
- Supervising experience
Quick Apply
Billing Specialist- bilingual Korean
Cesna Recruitment —Ridgefield Park, NJ
- $55,000 - $65,000 a year
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Dental insurance
Quick Apply
Billing Specialist (Bilingual Korean)
Cesna Recruitment —Ridgefield Park, NJ
- Mid-level
- Finance
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
DTC Community Specialist, MS NOW
Versant Media —New York, NY
- $90,000 - $115,000 a year
- Email
- Hybrid work
- Mid-level
- Office
- 3 years
- Health insurance
- Dental insurance
Quick Apply
Health Nutrition Specialist
Grand St Settlement Inc. —Brooklyn, NY
- $45,000 - $55,000 a year
- Online Application
- Microsoft Word
- Spanish
- Current TB test
- Dental insurance
- Vision insurance
Quick Apply
Infant/Toddler Lead Teacher
Grand St Settlement Inc. —Bronx, NY
- $45,653.03 - $48,636.72 a year
- Online Application
- Classroom
- Spanish
- Current TB test
- Health insurance
- 401(k)
Quick Apply

I want to receive the latest job alert for field support specialist in new york ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

field support specialist jobs near new york ny

Outreach Specialist jobs in New York, NY

Field Support Specialist jobs in New York, NY

Outreach Specialist jobs in Newark, NJ

Preschool Teacher jobs in Bronx, NY

Curriculum Specialist jobs in New York, NY

Logistics Specialist jobs in New York, NY

Community Support Specialist jobs in New York, NY

Implementation Specialist jobs in New York, NY

Brand Specialist jobs in New York, NY

Customer Success Specialist jobs in New York, NY

Nutrition Assistant jobs in Brooklyn, NY

Benefits Specialist jobs in Columbia, SC

Outreach Specialist jobs in Minneapolis Saint Paul, MN

Outreach Specialist jobs in Bronx, NY

Outreach Specialist jobs in Lexington, KY

Community Outreach jobs in Louisville, KY

Outreach Specialist jobs in City Of New York, NY

Community Outreach jobs in Orlando, FL

Remote Clinical Documentation Specialist jobs in Wisconsin

Outreach Specialist jobs in Jacksonville, FL

Customer Success Specialist

ALTO USA LLC -
New York, NY

Quick Apply

Job Details

$66,300 - $69,000 a year

Benefits

Mileage reimbursement
Disability insurance
Health insurance
Dental insurance
Cell phone reimbursement
Family leave
Work from home
Vision insurance
401(k) matching
Life insurance

Qualifications

In-person customer service
Managing clients in a customer support role
Driver's License
Retail store experience
Client services experience within retail industry

Full Job Description

This is a hybrid role that requires candidates to live in the listed market.

ALTO US is seeking a Customer Success Specialist (CSS) to join our US Operations team. The CSS is a critical part of ALTO’s victim advocate service and serves as the primary point of contact for an assigned district of stores, supporting multiple retailers. The ALTO solution is an innovative new approach in addressing retail theft and store/community safety. This is a hands-on, field-based position that will work closely with local Law Enforcement agencies and work collaboratively with the ALTO Legal staff and other members of the Operations team to create safer stores and communities. This role will report to the Regional Operations Manager and/or Director of Operations.

A candidate with proven retail customer service skills, a collaborative and innovative mindset and an eye for detail. A strong work ethic and drive is required. Prior retail customer service experience is required. Loss Prevention / Asset Protection/ Investigative experience is of value but not required.

All roles at ALTO US include the following Benefits package to ensure all employees are set up for success, both at work, and in their lives:

100% coverage for Employee’s Medical, Dental, and Vision
Retirement Savings – 401K plus employer matching
Short and Long Term Disability
Life Insurance
Generous vacation, holidays, and family leave benefits
Mobile phone reimbursement plan
Mileage reimbursement per IRS guidelines
Work from Home Reimbursement
Innovative work environment in a multinational company

Role Qualifications:

Associate degree, and/or a minimum of one year of retail customer service experience.
Self-driving work ethic with a focus on precision, and details.
Must have a dynamic, high-energy personality and passion to serve clients that creates a positive impact in the community while improving store safety.
Excellent presentation and communication skills.
Enjoys working with others.
Energized by change and variety.
Able to build partnerships.
Role requires being able to spend majority of workday standing/on your feet.
Dependable transportation required.
Valid Driver License required.
Must successfully obtain the ALTO reimbursed Loss Prevention Qualified (LPQ) certification within the first year of employment.

Role Responsibilities:

Build collaborative relationships with peers and clients to include retailers, law enforcement and prosecutors.
Drive store reporting of criminal activity utilizing the client’s reporting system and /or the ALTO app.
Demonstrate support for the client’s Asset Protection policies and procedures.
Responsible for visiting multiple stores per day/week, with the purpose of building strong relationships with store management, collecting police reports, evidence, and CCTV footage.
Serve as the reliable point of contact for assigned clients/stores to establish a strong business relationship
As the liaison between stores, customer AP/LP Team, and the ALTO Legal Team, you will be responsible for following up on all active cases/events. Follow-up on all external theft/criminal investigations
Case building of habitual offenders targeting multiple store locations (which includes obtaining police reports, CCTV footage, subject descriptions, witness statements, etc.)
Assist Legal Team and Law Enforcement partners with coordinating photo line-ups, evidence collection, etc. as needed
Case building with other CSS’s (across district boundaries) with the objective of tracking & identifying repeat offenders and addressing store safety issues impacting the market.
Lead Store Safety Partnership Meetings with Law Enforcement for assigned stores
Interact with multiple levels of retailers Operations and AP/LP Leadership on a continuous basis
Provide in-person training on our technology platform
Excellent time management skills, with the ability to prioritize and multi-task, and work under shifting deadlines in a fast-paced environment.
Assists leadership in implementation and rollouts of special projects as needed Strong computer skills to include, but not limited to, Microsoft Word, Excel, PowerPoint, Outlook/Email

ALTO believes that success in this position will also require the following, aligned with ALTO’s cores values:

Passion to be part of a growing team
High ethical standards
Flexibility and adaptability to rapid change
Tenacity and determination
Ability to manage simultaneous projects, as well as effectively delegate work
Strong business acumen
Self-motivated and proactive personality

The employer is an "equal opportunity employer." The employer will not discriminate and will take "affirmative action" measures to ensure against discrimination in employment, recruitment, advertisements for employment, compensation, termination, upgrading, promotions, and other conditions of employment against any employee or job applicant on the bases of race, creed, color, national origin, sexual orientation, or sex.

Quick Apply

Refine Your Search

field support specialist jobs in new york ny

Customer Success Specialist

Housing Specialist

Curriculum Specialist

Brand Protection Specialist

Field Services & Support (FSS) Specialist

Academic Specialist

Outreach Specialist

Logistics and Customer Operations Specialist (Hybrid)

Field Service Lead - Technical Support Specialist

Implementation Specialist

Communications Specialist

Outreach Specialist

401(k) Specialist

Risk Management Specialist

Educational School-Based Content Specialist

Billing Specialist- bilingual Korean

Billing Specialist (Bilingual Korean)

DTC Community Specialist, MS NOW

Health Nutrition Specialist

Infant/Toddler Lead Teacher

I want to receive the latest job alert for field support specialist in new york ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected