Top 485 Fragrance Jobs in New York Ny

E-Commerce Operations & Customer Experience Specialist
Bond No. 9 New York —New York, NY
- $75,000 a year
- Full-time
- Spanish
- Merchandising
- Mid-level
Quick Apply
Account Executive
Bond No. 9 New York —New York, NY
- $130,000 - $150,000 a year
- Full-time
- Merchandising
- Mid-level
- 3 years
Quick Apply
Compounder - 2nd Shift
Voyant Beauty —Ridgefield, NJ
- Full-time
- High school diploma or GED
- Analysis skills
- Entry level
- Opportunities for advancement
Quick Apply
Compounder, 3rd Shift
Voyant Beauty —Ridgefield, NJ
- $23 - $30 an hour
- Full-time
- High school diploma or GED
- Analysis skills
- Entry level
- Opportunities for advancement
Quick Apply
Lancome - - Beauty Advisor - MANHASSET - MANHASSET, NY
L'Oreal LUXE —Manhasset, NY
- $19 - $22 an hour
- Weekends as needed
- Ability to climb stairs
- High school diploma or GED
- Communication skills
- Opportunities for advancement
Associate Perfumery Technician
International Flavors & Fragrances —New York, NY
- $43.55 an hour
- Full-time
- English
- High school diploma or GED
- Continuous improvement
4d
Sales Associate - Fragrance boutique
MAISON BREYA —New York, NY
- $18 an hour
- Part-time
- 18 years or older
- Entry level
Quick Apply
14d
Exceptional Fragrance Regional Sales and Training Specialist NYC
L'Oreal LUXE —New York, NY
- $28 - $32 an hour
- Part-time
- Bilingual
- Mid-level
- 3 years
Scentologist | Sales Associate
Olfactory NYC —New York, NY
- $17 - $30 an hour
- Bilingual
- Communication skills
- Entry level
- Health insurance
- Employee discount
Retail Luxury Fragrance Specialist - Freelance
Luxury Fragrance —New York, NY
- $26 - $28 an hour
- Temporary
- Background check
- Mid-level
- In-person
Quick Apply
5d
Retail Sales Associate
Chrome Hearts —New York, NY
- $65,000 - $80,000 a year
- Weekends as needed
- Merchandising
- Mid-level
- Ability to climb stairs
- Health insurance
- Dental insurance
Quick Apply
Head of Marketing, Fragrance & Beauty
Chanel —New York, NY
- $256,100 - $400,000 a year
- Full-time
- 11+ years
- Office
- Analysis skills
- Health savings account
- AD&D insurance
Associate Fragrance Development Manager
Mane USA —New York, NY
- $75,000 - $95,000 a year
- Urgently hiring
- Bachelor of Science
- Mid-level
- Office
- Paid parental leave
- Paid holidays
Quick Apply
Director, Fragrance Intelligence
Estee Lauder —New York, NY
- $124,200 - $214,450 a year
- 6 years
- Fair chance
- Senior level
- Paid holidays
- Disability insurance
4d
Part-Time Sales Professional-2
Ralph Lauren —New York, NY
- $18 - $28 an hour
- Part-time
- Entry level
Scent-ologists | Sales Associate
Olfactory NYC —New York, NY
- $18 an hour
- 8 hour shift
- Bilingual
- Travel
- In-person
- Employee discount
- Flexible schedule
Quick Apply
2d
National Fragrance Expert - NYC
L'Oreal LUXE —New York, NY
- $35 - $45 an hour
- Full-time
- 5 years
- Public speaking
- Ability to climb stairs
Coordinator, Digital Strategy (Temp)
Parfums Christian Dior —New York, NY
- $31 - $43 an hour
- Temporary
- Mid-level
- Organizational skills
- Communication skills
Lifestyle & Couture -- Freelance Fragrance Specialist
L'Oreal LUXE —New York, NY
- $16.50 - $25.00 an hour
- Part-time
- Ability to climb stairs
- High school diploma or GED
- Teaching
Fragrance & Beauty Advisor - Williamsburg, NY
Chanel —Brooklyn, NY
- $25.00 - $30.90 an hour
- Full-time
- Merchandising
- Mid-level
- Ability to stand for extended periods
- Health savings account
- AD&D insurance

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fragrance jobs near new york ny

E-Commerce Operations & Customer Experience Specialist

Bond No. 9 New York -
New York, NY

Quick Apply

Job Details

Full-time
$75,000 a year

Qualifications

Customer returns handling

Full Job Description

Job Overview

About Bond No. 9:

For the first time in fragrance history, a major, full-blown fragrance collection was launched as an homage to a great city: New York. Bond No. 9, headquartered at 9 Bond Street in NoHo, celebrates the city with women’s, men’s, and unisex eaux de parfum. Our dual mission is to restore artistry to perfumery and to mark every New York neighborhood with a scent of its own.

We are seeking a digitally driven, detail-oriented, and customer-focused individual to join our team as a Customer Service & E-Commerce Specialist, supporting our direct-to-consumer business and ensuring an exceptional client experience.

Key Responsibilities:

Customer Service & Client Experience:

Monitor, listen, and respond to customer inquiries via phone, email, and chat, maintaining the Bond No. 9 tone of voice.
Escalate inquiries when necessary and provide feedback to improve service processes.
Manage eCommerce returns and exchanges, ensuring warehouse processing and timely refunds.
Partner with retail and warehouse teams on order fulfillment and omnichannel initiatives.
Track customer satisfaction and provide insights to drive process improvements.
Assist in mapping the post-purchase journey and testing initiatives to enhance the client experience.

E-Commerce Operations & Merchandising:

Maintain and update the DTC product catalog, including product pages, banners, offers, and content in line with brand guidelines and launch calendars.
Support new product launches, promotions, and sampling initiatives (e.g., GWP, bundles, exclusive offers).
Monitor product availability, coordinate stock updates, and ensure site accuracy.
Partner with marketing, creative, and HQ teams to optimize imagery, copy, and SEO.
Assist with A/B testing and site personalization initiatives to improve conversion and engagement.

Performance Tracking & Analytics:

Compile and analyze performance reports covering sales, orders, traffic, and conversion KPIs.
Maintain campaign and content trackers to assess promotional effectiveness and identify optimization opportunities.
Track competitive activity and provide insights to inform business strategy.

Skills & Experience:

3+ years of experience in customer service and eCommerce operations, preferably in luxury beauty or fragrance.
Strong interpersonal skills and a positive, proactive attitude.
Highly organized, analytical, and detail-oriented.
Knowledge of eCommerce platforms, digital marketing, and CRM systems.
Proficient in MS Excel, PowerPoint, and Word.
Spanish-speaking a plus.
Entrepreneurial mindset with a passion for luxury fragrances, eCommerce innovation, and delivering exceptional client experiences.

Why Bond No. 9?

Join a pioneering fragrance brand rooted in New York’s culture and creativity.
Work closely with a passionate, collaborative team in a fast-paced, luxury environment.
Be part of shaping our customers’ online journey and representing iconic fragrances worldwide.

Pay: $75,000.00 per year

Application Question(s):

How many years of work experience do you have with Microsoft Excel?
How many years of work experience do you have with Microsoft PowerPoint?

Location:

New York, NY 10012 (Preferred)

Ability to Commute:

New York, NY 10012 (Required)

Work Location: In person

Quick Apply

Refine Your Search

fragrance jobs in new york ny

E-Commerce Operations & Customer Experience Specialist

Account Executive

Compounder - 2nd Shift

Compounder, 3rd Shift

Lancome - - Beauty Advisor - MANHASSET - MANHASSET, NY

Associate Perfumery Technician

Sales Associate - Fragrance boutique

Exceptional Fragrance Regional Sales and Training Specialist NYC

Scentologist | Sales Associate

Retail Luxury Fragrance Specialist - Freelance

Retail Sales Associate

Head of Marketing, Fragrance & Beauty

Associate Fragrance Development Manager

Director, Fragrance Intelligence

Part-Time Sales Professional-2

Scent-ologists | Sales Associate

National Fragrance Expert - NYC

Coordinator, Digital Strategy (Temp)

Lifestyle & Couture -- Freelance Fragrance Specialist

Fragrance & Beauty Advisor - Williamsburg, NY

I want to receive the latest job alert for fragrance in new york ny

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