Top 1173 Front of house Jobs in New York Ny

Guest Services Agent
The Muse New York —New York, NY
- $32 - $34 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
11d
Night Desk Clerk
Virgin Hotels Central Services LLC —New York, NY
- $31.52 an hour
- Weekends as needed
- English
- Hotel
- Computer skills
Quick Apply
Guest Services Agent
The Lombardy Hotel —New York, NY
- $30 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Knickerbocker —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
Guest Services Agent
Hotel 57 —New York, NY
- $32.86 - $43.81 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
5d
Guest Service Agent - $29.84
Dream Downtown —New York, NY
- $29.84 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
6d
Lobby Concierge / Front Desk Associate (All Shifts)
Urban Associates, LLC —New York, NY
- $22.00 - $30.77 an hour
- Weekends as needed
- Mid-level
- Residential
Quick Apply
Guest Services Agent
ModernHaus SoHo —New York, NY
- $20 - $26 an hour
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
11d
Front Desk Team Member
EQX Hotel Management LLC —New York, NY
- $35 - $38 an hour
- 8 hour shift
- English
- Hotel
- Bachelor's degree
Quick Apply
Guest Experience Agent
FAENA —New York, NY
- $36 an hour
- Full-time
- Organizational skills
- 1 year
- Communication skills
Quick Apply
Host
KPOT —New York, NY
- $17 - $25 an hour
- Part-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Ability to stand for extended periods
- Employee discount
- Opportunities for advancement
Quick Apply
Front Office Guide
1 Hotel Brooklyn Bridge, L.L.C. —New York, NY
- $32.85 - $43.81 an hour
- Full-time
- Hotel
- 1 year
- Entry level
3d
Cashier
Crema Gourmet Espresso Bar —New York, NY
- From $16 an hour
- Temporary
- In person
- Customer service
- Fast casual restaurant
- Basic math
- Paid training
- On-the-job training
Quick Apply
9d
Host
Kashi —Brooklyn, NY
- $600 - $800 a week
- 8 hour shift
- High school diploma or GED
- In-person
- Restaurant
- Paid training
- Employee discount
Quick Apply
Front of House Team Member (Guest Facing)
Chick-fil-A —New York, NY
- $17.00 - $17.50 an hour
- Part-time
- Serving
- 18 years or older
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Front Desk Hospitality Agent
Sonder Holdings —New York, NY
- $22 an hour
- Weekends as needed
- Computer literacy
- Office
- Hotel
- Health insurance
- Dental insurance
Guest Services Agent
Margaritaville Resort Time Square —New York, NY
- $26 - $30 an hour
- Full-time
- Bilingual
- Computer literacy
- High school diploma or GED
4d
Server
Tao Group Hospitality —New York, NY
- $17 an hour
- Part-time
- Bar
- Ability to lift 50 pounds
- Ability to stand for extended periods
Quick Apply
Server
KPOT —New York, NY
- $17 - $25 an hour
- Part-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- Cleaning
Quick Apply
Cashier- Day Shift
Chick-fil-A —New York, NY
- $17 an hour
- 8 hour shift
- Ability to walk for extended periods
- Ability to climb stairs
- High school diploma or GED
- Employee discount
Quick Apply

I want to receive the latest job alert for front of house in new york ny

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

front of house jobs near new york ny

Guest Services Agent

The Muse New York -
New York, NY

Apply Now

Job Details

Full-time
$32 - $34 an hour
11 days ago

Qualifications

Computer operation
Confidential information handling
Hotel policy compliance
Computer literacy
High school diploma or GED
Computer skills
Customer service problem-solving

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

The Muse New York, NY

Overview:

The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.

Responsibilities:

Greet and welcome all guests approaching the Front Desk in accordance with Highgate Hotel standards.
Maintain proper operation of the PBX console and ensure that all hotel standards are met (if applicable).
Answer guest inquires about hotel services, facilities and hours of operation in a timely manner.
Ensure logging and delivery of packages, mail and messages to guests and meeting rooms.
Review Front Office log and Trace File daily.
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.

Qualifications:

College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Ability to stand during entire shift.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Perform other duties as requested by management.

Apply Now

Refine Your Search

front of house jobs in new york ny

Guest Services Agent

Night Desk Clerk

Guest Services Agent

Guest Services Agent

Guest Services Agent

Guest Service Agent - $29.84

Lobby Concierge / Front Desk Associate (All Shifts)

Guest Services Agent

Front Desk Team Member

Guest Experience Agent

Host

Front Office Guide

Cashier

Host

Front of House Team Member (Guest Facing)

Front Desk Hospitality Agent

Guest Services Agent

Server

Server

Cashier- Day Shift

I want to receive the latest job alert for front of house in new york ny

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected