Top 33 helpdesk engineer Jobs in new york ny

Cyber Security Engineer
Barasch & McGarry —Manhattan, NY
- $120,000 - $160,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- 11+ years
IT Helpdesk Technician
The Farmer's Dog —New York, NY
- $70,000 - $75,000 a year
- On call
- Google Workspace
- Office
- Windows
- Paid parental leave
- Health insurance
IT Technical Support
Haddad Brands —New York, NY
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Children
IT Administrator
Heidi —New York, NY
- $110,000 - $135,000 a year
- Full-time
- System design
- Office
- Scripting
- Health insurance
- Dental insurance
Helpdesk Engineer – Windows / Microsoft 365
Vichara —New York, NY
- $40 an hour
- Full-time
- Microsoft Outlook
- English
- Mid-level
Quick Apply
Systems Analyst, Service Desk
Empire State Realty Trust —New York, NY
- $90,000 - $100,000 a year
- Weekends as needed
- Hospitality
- Computer science
- Computer Science
- Paid parental leave
- AD&D insurance
Quick Apply
IT Systems Administrator
OLIPOP —New York, NY
- $110,000 - $120,000 a year
- Remote
- 5 years
- Continuous improvement
- SharePoint
Quick Apply
5d
Support Engineer I - NYC
TechPulse —New York, NY
- $60,000 - $70,000 a year
- Overtime
- Hybrid work
- Background check
- Mid-level
- Windows
- Paid holidays
- Health insurance
Quick Apply
Technical Support Engineer
Persistent Systems —New York, NY
- $120,000 - $151,000 a year
- Full-time
- Computer Science
- Mid-level
- Continuous improvement
- Disability insurance
- Health insurance
Automation Support Specialist
New York Eastern Probation Office —Brooklyn, NY
- $58,169 - $94,588 a year
- Computer Science
- Mid-level
- Office
- Paid holidays
- Health insurance
Support Engineer
Harmony —New York, NY
- $110,000 - $140,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Research
- Health insurance
- Dental insurance
Quick Apply
9d
QA & IT Specialist
Clair —New York, NY
- $138,000 a year
- Email
- Google Workspace
- DevOps
- Mid-level
- Paid parental leave
- Health savings account
Quick Apply
Network Engineer
Symmetry I.T. —New York, NY
- $70,000 - $95,000 a year
- Full-time
- System design
- Mid-level
- Continuous improvement
- Health insurance
- Paid time off
Quick Apply
Field Technician MSP
Aris Search —Brooklyn, NY
- $55,000 - $650,000 a year
- Full-time
- Hybrid work
- Mid-level
- Windows
- Driver's License
Quick Apply
8d
IT Systems Engineer III
Ophelia —New York, NY
- $140,000 - $150,000 a year
- Remote
- Addiction Medicine
- 5 years
- System design
- Disability insurance
- Health insurance
Windows System Engineer
The Vertex Companies, LLC —New York, NY
- $79,000 - $234,000 a year
- Full-time
- Hybrid work
- Windows
- 3 years
- Master's degree
- Paid holidays
- Disability insurance
IT Support Officer - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $65,000 - $70,000 a year
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply
Desktop Support Officer - JFK Airport
ESP Global Services Limited —Jamaica, NY
- $60,000 - $70,000 a year
- Mid-level
- Office
- Windows
- Dental insurance
- Paid time off
Quick Apply
Helpdesk Tier 3
TGIPOWER LLC —West Caldwell, NJ
- $80,000 - $90,000 a year
- Full-time
- 6 years
- Writing skills
- Office
- Health insurance
- Dental insurance
Quick Apply
High Performance Computing (HPC) Systems Administrator
NYU Langone Health —New York, NY
- $84,577.93 - $145,897.01 a year
- Online Application
- Computer Science
- 3 years
- In-person
- Wellness program

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helpdesk engineer jobs near new york ny

Cyber Security Engineer

Barasch & McGarry -
Manhattan, NY

Apply Now

Job Details

Full-time
$120,000 - $160,000 a year

Qualifications

SSO
Cloud identity and access management (IAM)
Technical engineering
Microsoft Excel
Microsoft Outlook
Okta
iOS support
macOS support
iOS
VoIP administration
Android support
Visio
Windows
Android
Microsoft System Center
Endpoint Detection and Response (EDR)
Network cabling
Video conferencing software
Computer hardware
Hardware support
Azure AD
Customer support ticket management
Collaborative technology platforms
Mobile device management
Microsoft Teams
SharePoint
MFA
macOS
Telephone systems
Network routing

Full Job Description

PURPOSE:
This role protects the organization's IT infrastructure, data, and systems from cyber threats by designing, implementing, monitoring, and maintaining comprehensive cybersecurity measures. It blends cybersecurity engineering, incident response, system monitoring, vulnerability management, and cross-functional collaboration to ensure ongoing information security and resilience.

JOB RESPONSIBILITIES:

Monitor and promptly respond to all security alerts and crises, maintaining reasonable 24/7 availability for incident response in some form.
Collect, manage, and analyze IT logs across all systems using a SIEM-based approach to ensure comprehensive visibility into the IT environment.
Develop, implement, and enforce organization-wide security policies and best practices to maintain a strong and consistent security posture.
Triage and troubleshoot IT security systems to identify and minimize disruptions across all IT monitoring systems.
Continuously identify and resolve vulnerabilities within existing IT infrastructure and systems to reduce organizational risk.
Perform regular penetration tests and deliver detailed, actionable reports documenting findings and recommended remediation steps.
Document all incidents, known breaches, and vulnerabilities thoroughly using the firm's helpdesk ticketing and documentation systems.
Collaborate with security vendors and consultants to assess potential security issues and evaluate emerging threats and solutions.
Partner with the Infrastructure Team on maintaining and optimizing firewalls and IDS/IPS systems to ensure robust network defense.
Provide collaboration and backup support to the Infrastructure Team for ongoing network maintenance and operational continuity.
Work closely with the Information Systems Department to recommend and implement security improvements across IS systems and platforms.
Act as the primary escalation point for the Help Desk Team in identifying and resolving complex or elevated security issues.
Provide mentorship and guidance to Help Desk Team members, fostering a firm-wide culture of security awareness and best practices.
Actively participate in IT-related projects involving the deployment and upgrading of IT infrastructure and systems.
Pursue continuing education and professional development to stay current with evolving cybersecurity threats, best practices, and technologies.

JOB REQUIREMENTS:

12+ years of experience in Network Engineering and Support roles; 5+ years in Cybersecurity roles.
Clear and concise written and verbal communication skills with the ability to convey technical concepts to both technical and non-technical audiences.
Advanced knowledge of Microsoft Active Directory, Azure Entra ID, and OKTA IAM platform including IdP, SSO, SAML, OIDC, OAuth, MFA, and SCIM protocols.
Advanced knowledge of Firewall technologies including IDS, IPS, Routing, and VPN systems and configurations.
Advanced knowledge of Networking protocols including TCP/IP, SSL, DNS, DHCP, NTP, SNMP, SMTP, and SSH.
Advanced knowledge of Network Troubleshooting tools including packet analysis, vulnerability scanners, nslookup, and CLI interfaces.
Advanced knowledge of computer-related hardware, accessories, and cabling across a variety of device types and configurations.
Intermediate knowledge of EDR, MDR, and NDR systems, including Darktrace, for threat detection and response.
Intermediate knowledge of Microsoft Office (Outlook, Word, Excel, PowerPoint), Microsoft 365 (Teams, SharePoint, OneDrive), Project, Visio, SCCM, and Intune.
Intermediate knowledge of Apple macOS (v12–15), iOS (v8–18), Android OS (v9–15), and Windows 10/11 (24H2) across managed and unmanaged enterprise environments.
Intermediate knowledge of Video Conferencing systems and VoIP phone platforms in a corporate setting.
Basic knowledge of RMM systems and Helpdesk Ticketing platforms.
Work in office Monday through Thursday with Friday as an optional remote day.

SALARY
$120,000 - $160,000

WHO WE ARE:
Barasch & McGarry is proud to be the nation’s leading advocate for the 9/11 community, representing more 9/11 victims than any other law firm. No one has filed more claims with the Victim Compensation Fund or helped more people enroll in the free World Trade Center Health Program. With their office steps from Ground Zero, they felt the impact that day and continue to feel it today through their work with more than 25,000 members of the 9/11 community.

Barasch & McGarry (the “Firm”) is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. The Firm strictly prohibits and does not tolerate discrimination against employees, applicants, interns, or any other covered persons because of age, race, creed, color, religion, sex, including pregnancy, gender, actual or perceived gender identity or expression, including status as a transgender individual, actual or perceived sexual orientation, national origin, citizenship or immigration status, marital status, familial status, caregiver status, partnership status, unemployment status, military status, including past, current, or prospective service in the uniformed services, genetic information, domestic violence victim status, sexual or reproductive health decision making, actual or perceived physical or mental disability, height, weight, credit history, or any other characteristic protected under applicable federal, state, or local law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

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Refine Your Search

helpdesk engineer jobs in new york ny

Cyber Security Engineer

IT Helpdesk Technician

IT Technical Support

IT Administrator

Helpdesk Engineer – Windows / Microsoft 365

Systems Analyst, Service Desk

IT Systems Administrator

Support Engineer I - NYC

Technical Support Engineer

Automation Support Specialist

Support Engineer

QA & IT Specialist

Network Engineer

Field Technician MSP

IT Systems Engineer III

Windows System Engineer

IT Support Officer - JFK Airport

Desktop Support Officer - JFK Airport

Helpdesk Tier 3

High Performance Computing (HPC) Systems Administrator

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